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The Westin Grand München Arabellapark (ex. Arabella Sheraton Grand )
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언제 The Westin Grand München Arabellapark (ex. Arabella Sheraton Grand )호텔에서 숙박을 원하십니까?
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고객 이용후기
이용 후기는 언어별 날짜별로 정렬되며 최대 25 건의 이용 후기가 한 페이지당 표시됩니다.
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익명
개인 여행자
스페인
2009년 11월 20일 금
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Excellent hotel and facilities. Excellent breakfast. Need to pay for internet (17 eur per 24 hours) |
10 |
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Shahram
개인 여행자
dubai,
아랍 에미리트 연합국
2009년 11월 17일 화
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evry things was excelent ,hotel vern clean , realy 5 stars hotel |
8.5 |
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Agnes
장년 커플
Ahoghill,
영국
2009년 11월 3일 화
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The fact that a room upgrade was offered as we had to wait for our room. (We arrived early) |
9.5 |
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Paul
젊은 커플
Bremen,
독일
2009년 10월 28일 수
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Excellent breakfast. Initial checkin. The reservations department had not read the Guests pre arrival request. The room description failed to mention twin beds. |
9 |
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Philip
장년 커플
bangor,
영국
2009년 10월 20일 화
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The hotel was comfortable and the staff very friendly and helpful. It was expensive however and disappointing to find on arrival that the pool and other related facilities were closed for renovation. |
8.5 |
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익명
친구 동반
에스토니아
2009년 10월 18일 일
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Hotel staff is constantly running a plot which tries to get people to upgrade their reservation class. The plot starts when you come to the reception, they start the trained story "Unfortunately your room is not yet ready, but we have another bit more expensive available already...". Lot of customers also said that their invoices contain items that they did not order or use. Someone said that breakfast was promised to be included but they tried to invoice it anyway, but then canceled it after complaint. Hotel tries to get people in with competitive pricing but then starts pulling tricks to cover up the gap. |
6 |
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Ibrahim
개인 여행자
Riyadh,
사우디아라비아
2009년 10월 9일 금
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Luxury of the rooms, the loby is very nice. transportation is easy through the nearst (8 Min) U-Ban. |
9 |
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Holger
장년 커플
Essen,
독일
2009년 10월 8일 목
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Perfect service and easy for to get into the city center by public transportation Parking is quite expensive |
10 |
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Silviu
젊은 커플
Courbevoie,
프랑스
2009년 10월 8일 목
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Breakfast We had a small problem with the room, but it was changed the next day with a superior room. |
8 |
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익명
친구 동반
영국
2009년 10월 7일 수
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Wonderful hotel with excellent facilities, helpful staff and excellent location for access to underground with direct links to munich centre and oktoberfest fairground. |
10 |
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Ali
젊은 커플
DAHRAN,
사우디아라비아
2009년 10월 7일 수
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nice hotel expensive room service and car parking |
7.5 |
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Nick
젊은 커플
Amsterdam,
네덜란드
2009년 10월 7일 수
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Well-furnished hotel, helpful staff. Good-sized room with comfortable bed. The spa was closed. This was despite the spa having theoretically reopened (according to email confirmation). Wife and I very disappointed as it was main reason for chosing hotel. |
8.5 |
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익명
젊은 커플
미국
2009년 10월 6일 화
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Convenient location to grocery store, bookstore, several coffee shops and a subway stop. The Westin also had a Rathsgellar in the hotel. I didn't like the location of our room. We were placed in the garden wing. Which should have been called the cheap old wing. |
8 |
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Michael
만 12세 이상 자녀를 동반한 가족
Toronto,
캐나다
2009년 9월 30일 수
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Great service from the hotel staff. Great location There was much construction. No spa facilities in the hotel due to construction. Need better in-room facilities given the price! |
7.5 |
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Micah
젊은 커플
FPO,
미국
2009년 9월 30일 수
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The staff was excellent and very helpful with directions, train tickets, etc. The rooms and bathrooms were very nice and clean. The bed was very, very comfortable. The subway station was about a 5-10 min walk from the hotel so very convenient. Only a 15-20 min ride into the cental station. Would definitely recommend this hotel! |
10 |
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익명
그룹
스위스
2009년 9월 30일 수
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The rooms were lovely, clean, and comfortable--we were in a group of 12, and everyone commented on how comfy the beds were. It had a great atmosphere as well. |
10 |
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Art
친구 동반
newportville,
미국
2009년 9월 29일 화
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closed spa |
8.5 |
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Miroslav
젊은 커플
Bratislava,
슬로바키아
2009년 9월 29일 화
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I like this hotel with good location and service. |
7.5 |
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Douglas
친구 동반
Weymouth,
미국
2009년 9월 26일 토
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There was a bait-and-switch on the room that was reserved and this happened to other customers who checked in as well. The room that I reserved online was not the room that was set aside for me. Also, the desk staff claimed that the room that was set aside for me was not ready when I checked in (because I was a little early) so they offered another room at a higher rate. This was also done with other customers checking in less than an hour before scheduled check-in. It was a pattern of pushing customers into rooms with higher rates, claiming "the rooms (that were reserved) aren't ready yet". |
7 |
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Thomas
개인 여행자
Timonium,
미국
2009년 9월 21일 월
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Service |
10 |
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Natasa
젊은 커플
Skopje,
마케도니아
2009년 9월 12일 토
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recently rennovated, natural-wood equipped, clean, pleasent bed, good connection with city center the reception desk was not willing to provide us two hours late check -out . It did not offer corect information about parking on - site (we had to pay penalty). |
10 |
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익명
그룹
독일
2009년 9월 12일 토
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good beds made us comfortable I don not like the bath room, it was very hard to use that. |
6.5 |
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Michele
만 12세 이하 어린이를 동반한 가족
Daverio (VA),
이탈리아
2009년 9월 9일 수
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General luxury atmosphere, staff kindness, fair discounted rate lack of free wifi internet connection |
9.5 |
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익명
만 12세 이하 어린이를 동반한 가족
영국
2009년 9월 3일 목
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excellent all round. expensive to dine in. |
10 |
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Nicolaas
장년 커플
delft,
네덜란드
2009년 8월 23일 일
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excellent service and comfort. Great bed. We got a fair price |
10 |
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