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The Westin Grand München Arabellapark (ex. Arabella Sheraton Grand )
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Când doriţi să staţi la The Westin Grand München Arabellapark (ex. Arabella Sheraton Grand )?
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Comentariile clienţilor
Comentariile sunt ordonate după limbă şi dată cu un maximum de 25 comentarii pe pagină
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Anonim
Călător singur
Spania
20 noiembrie 2009
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Excellent hotel and facilities. Excellent breakfast. Need to pay for internet (17 eur per 24 hours) |
10 |
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Shahram
Călător singur
dubai,
Emiratele Arabe Unite
17 noiembrie 2009
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evry things was excelent ,hotel vern clean , realy 5 stars hotel |
8.5 |
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Agnes
Cuplu matur
Ahoghill,
Marea Britanie
3 noiembrie 2009
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The fact that a room upgrade was offered as we had to wait for our room. (We arrived early) |
9.5 |
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Paul
Cuplu tânăr
Bremen,
Germania
28 octombrie 2009
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Excellent breakfast. Initial checkin. The reservations department had not read the Guests pre arrival request. The room description failed to mention twin beds. |
9 |
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Philip
Cuplu matur
bangor,
Marea Britanie
20 octombrie 2009
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The hotel was comfortable and the staff very friendly and helpful. It was expensive however and disappointing to find on arrival that the pool and other related facilities were closed for renovation. |
8.5 |
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Anonim
Cu prieteni
Estonia
18 octombrie 2009
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Hotel staff is constantly running a plot which tries to get people to upgrade their reservation class. The plot starts when you come to the reception, they start the trained story "Unfortunately your room is not yet ready, but we have another bit more expensive available already...". Lot of customers also said that their invoices contain items that they did not order or use. Someone said that breakfast was promised to be included but they tried to invoice it anyway, but then canceled it after complaint. Hotel tries to get people in with competitive pricing but then starts pulling tricks to cover up the gap. |
6 |
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Ibrahim
Călător singur
Riyadh,
Arabia Saudită
9 octombrie 2009
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Luxury of the rooms, the loby is very nice. transportation is easy through the nearst (8 Min) U-Ban. |
9 |
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Holger
Cuplu matur
Essen,
Germania
8 octombrie 2009
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Perfect service and easy for to get into the city center by public transportation Parking is quite expensive |
10 |
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Silviu
Cuplu tânăr
Courbevoie,
Franţa
8 octombrie 2009
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Breakfast We had a small problem with the room, but it was changed the next day with a superior room. |
8 |
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Anonim
Cu prieteni
Marea Britanie
7 octombrie 2009
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Wonderful hotel with excellent facilities, helpful staff and excellent location for access to underground with direct links to munich centre and oktoberfest fairground. |
10 |
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Ali
Cuplu tânăr
DAHRAN,
Arabia Saudită
7 octombrie 2009
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nice hotel expensive room service and car parking |
7.5 |
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Nick
Cuplu tânăr
Amsterdam,
Olanda
7 octombrie 2009
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Well-furnished hotel, helpful staff. Good-sized room with comfortable bed. The spa was closed. This was despite the spa having theoretically reopened (according to email confirmation). Wife and I very disappointed as it was main reason for chosing hotel. |
8.5 |
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Anonim
Cuplu tânăr
Statele Unite ale Americii
6 octombrie 2009
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Convenient location to grocery store, bookstore, several coffee shops and a subway stop. The Westin also had a Rathsgellar in the hotel. I didn't like the location of our room. We were placed in the garden wing. Which should have been called the cheap old wing. |
8 |
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Michael
Familie cu copii mai mari
Toronto,
Canada
30 septembrie 2009
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Great service from the hotel staff. Great location There was much construction. No spa facilities in the hotel due to construction. Need better in-room facilities given the price! |
7.5 |
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Micah
Cuplu tânăr
FPO,
Statele Unite ale Americii
30 septembrie 2009
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The staff was excellent and very helpful with directions, train tickets, etc. The rooms and bathrooms were very nice and clean. The bed was very, very comfortable. The subway station was about a 5-10 min walk from the hotel so very convenient. Only a 15-20 min ride into the cental station. Would definitely recommend this hotel! |
10 |
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Anonim
Grup
Elveţia
30 septembrie 2009
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The rooms were lovely, clean, and comfortable--we were in a group of 12, and everyone commented on how comfy the beds were. It had a great atmosphere as well. |
10 |
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Art
Cu prieteni
newportville,
Statele Unite ale Americii
29 septembrie 2009
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closed spa |
8.5 |
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Miroslav
Cuplu tânăr
Bratislava,
Slovacia
29 septembrie 2009
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I like this hotel with good location and service. |
7.5 |
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Douglas
Cu prieteni
Weymouth,
Statele Unite ale Americii
26 septembrie 2009
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There was a bait-and-switch on the room that was reserved and this happened to other customers who checked in as well. The room that I reserved online was not the room that was set aside for me. Also, the desk staff claimed that the room that was set aside for me was not ready when I checked in (because I was a little early) so they offered another room at a higher rate. This was also done with other customers checking in less than an hour before scheduled check-in. It was a pattern of pushing customers into rooms with higher rates, claiming "the rooms (that were reserved) aren't ready yet". |
7 |
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Thomas
Călător singur
Timonium,
Statele Unite ale Americii
21 septembrie 2009
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Service |
10 |
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Natasa
Cuplu tânăr
Skopje,
Macedonia
12 septembrie 2009
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recently rennovated, natural-wood equipped, clean, pleasent bed, good connection with city center the reception desk was not willing to provide us two hours late check -out . It did not offer corect information about parking on - site (we had to pay penalty). |
10 |
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Anonim
Grup
Germania
12 septembrie 2009
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good beds made us comfortable I don not like the bath room, it was very hard to use that. |
6.5 |
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Michele
Familie cu copii mici
Daverio (VA),
Italia
9 septembrie 2009
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General luxury atmosphere, staff kindness, fair discounted rate lack of free wifi internet connection |
9.5 |
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Anonim
Familie cu copii mici
Marea Britanie
3 septembrie 2009
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excellent all round. expensive to dine in. |
10 |
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Nicolaas
Cuplu matur
delft,
Olanda
23 august 2009
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excellent service and comfort. Great bed. We got a fair price |
10 |
Comentariile clienţilor exprimă opiniile personale ale clienţilor Booking.com care au completat un chestionar după şederea lor la hotel. Aceste opinii nu reprezintă neapărat opiniile Booking.com
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