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The Westin Grand München Arabellapark (ex. Arabella Sheraton Grand )
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您打算什么时候入住The Westin Grand München Arabellapark (ex. Arabella Sheraton Grand )?
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422
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住客评语
评语是按照语言和日期顺序排列的，每页最多显示的评语数量为 25 条评语
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匿名
独行客
西班牙
2009 十一月 20
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Excellent hotel and facilities. Excellent breakfast. Need to pay for internet (17 eur per 24 hours) |
10 |
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Shahram
独行客
dubai,
阿拉伯联合酋长国
2009 十一月 17
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evry things was excelent ,hotel vern clean , realy 5 stars hotel |
8.5 |
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Agnes
成熟的情侣
Ahoghill,
英国
2009 十一月 3
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The fact that a room upgrade was offered as we had to wait for our room. (We arrived early) |
9.5 |
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Paul
年轻的夫妇
Bremen,
德国
2009 十月 28
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Excellent breakfast. Initial checkin. The reservations department had not read the Guests pre arrival request. The room description failed to mention twin beds. |
9 |
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Philip
成熟的情侣
bangor,
英国
2009 十月 20
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The hotel was comfortable and the staff very friendly and helpful. It was expensive however and disappointing to find on arrival that the pool and other related facilities were closed for renovation. |
8.5 |
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匿名
与朋友同游
爱沙尼亚
2009 十月 18
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Hotel staff is constantly running a plot which tries to get people to upgrade their reservation class. The plot starts when you come to the reception, they start the trained story "Unfortunately your room is not yet ready, but we have another bit more expensive available already...". Lot of customers also said that their invoices contain items that they did not order or use. Someone said that breakfast was promised to be included but they tried to invoice it anyway, but then canceled it after complaint. Hotel tries to get people in with competitive pricing but then starts pulling tricks to cover up the gap. |
6 |
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Ibrahim
独行客
Riyadh,
沙特阿拉伯
2009 十月 9
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Luxury of the rooms, the loby is very nice. transportation is easy through the nearst (8 Min) U-Ban. |
9 |
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Holger
成熟的情侣
Essen,
德国
2009 十月 8
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Perfect service and easy for to get into the city center by public transportation Parking is quite expensive |
10 |
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Silviu
年轻的夫妇
Courbevoie,
法国
2009 十月 8
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Breakfast We had a small problem with the room, but it was changed the next day with a superior room. |
8 |
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匿名
与朋友同游
英国
2009 十月 7
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Wonderful hotel with excellent facilities, helpful staff and excellent location for access to underground with direct links to munich centre and oktoberfest fairground. |
10 |
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Ali
年轻的夫妇
DAHRAN,
沙特阿拉伯
2009 十月 7
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nice hotel expensive room service and car parking |
7.5 |
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Nick
年轻的夫妇
Amsterdam,
荷兰
2009 十月 7
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Well-furnished hotel, helpful staff. Good-sized room with comfortable bed. The spa was closed. This was despite the spa having theoretically reopened (according to email confirmation). Wife and I very disappointed as it was main reason for chosing hotel. |
8.5 |
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匿名
年轻的夫妇
美国
2009 十月 6
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Convenient location to grocery store, bookstore, several coffee shops and a subway stop. The Westin also had a Rathsgellar in the hotel. I didn't like the location of our room. We were placed in the garden wing. Which should have been called the cheap old wing. |
8 |
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Michael
携带年纪较大的儿童的家庭
Toronto,
加拿大
2009 九月 30
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Great service from the hotel staff. Great location There was much construction. No spa facilities in the hotel due to construction. Need better in-room facilities given the price! |
7.5 |
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Micah
年轻的夫妇
FPO,
美国
2009 九月 30
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The staff was excellent and very helpful with directions, train tickets, etc. The rooms and bathrooms were very nice and clean. The bed was very, very comfortable. The subway station was about a 5-10 min walk from the hotel so very convenient. Only a 15-20 min ride into the cental station. Would definitely recommend this hotel! |
10 |
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匿名
团体
瑞士
2009 九月 30
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The rooms were lovely, clean, and comfortable--we were in a group of 12, and everyone commented on how comfy the beds were. It had a great atmosphere as well. |
10 |
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Art
与朋友同游
newportville,
美国
2009 九月 29
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closed spa |
8.5 |
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Miroslav
年轻的夫妇
Bratislava,
斯洛伐克
2009 九月 29
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I like this hotel with good location and service. |
7.5 |
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Douglas
与朋友同游
Weymouth,
美国
2009 九月 26
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There was a bait-and-switch on the room that was reserved and this happened to other customers who checked in as well. The room that I reserved online was not the room that was set aside for me. Also, the desk staff claimed that the room that was set aside for me was not ready when I checked in (because I was a little early) so they offered another room at a higher rate. This was also done with other customers checking in less than an hour before scheduled check-in. It was a pattern of pushing customers into rooms with higher rates, claiming "the rooms (that were reserved) aren't ready yet". |
7 |
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Thomas
独行客
Timonium,
美国
2009 九月 21
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Service |
10 |
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Natasa
年轻的夫妇
Skopje,
马其顿
2009 九月 12
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recently rennovated, natural-wood equipped, clean, pleasent bed, good connection with city center the reception desk was not willing to provide us two hours late check -out . It did not offer corect information about parking on - site (we had to pay penalty). |
10 |
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匿名
团体
德国
2009 九月 12
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good beds made us comfortable I don not like the bath room, it was very hard to use that. |
6.5 |
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Michele
携带年纪较小的儿童的家庭
Daverio (VA),
意大利
2009 九月 9
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General luxury atmosphere, staff kindness, fair discounted rate lack of free wifi internet connection |
9.5 |
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匿名
携带年纪较小的儿童的家庭
英国
2009 九月 3
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excellent all round. expensive to dine in. |
10 |
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Nicolaas
成熟的情侣
delft,
荷兰
2009 八月 23
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excellent service and comfort. Great bed. We got a fair price |
10 |
住客评语反映的是 Booking.com的客人在酒店住宿后对该酒店的个人意见和看法。这些意见和看法并不一定代表 Booking.com 的观点。
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