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Sheraton Munich Westpark Hotel
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When would you like to stay at the Sheraton Munich Westpark Hotel ?
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Based on
206
reviews
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Jenny
Young couple
oakpark,
Ireland
November 2, 2009
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Everything was amazing with the hotel. Couldnt fault anything, including staff, breakfast, comfort, location. It was superior to many places i've stayed! Nope.. Loved it! |
10 |
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Anonymous
Family with young children
Austria
October 29, 2009
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Staffs were kind and the room facilities were good. It was difficult to arrive the hotel. |
7 |
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Leung
Young couple
Shatin,
Hong Kong
October 22, 2009
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A prefect location at the city, ten minutes to the down town; close to the subway station, but still a quiet place. Staff is helpful and professional. Facilities and services are good. Personally, I don't understand why the breakfast buffet could be the same price as dinner breakfast. As I think that the price for dinner buffet is reasonable, it means that the breakfast is really expensive. |
9.5 |
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Jacques
Solo traveller
levallois Perret,
France
October 20, 2009
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First It is very convenient for the place I am working. Then it is clean and the service is professionnal - the bar is warm - Also, under some circonstances, the rate could be acceptable (80 Euros/ 100 euros) First, it is really difficult to change the room temperature of the Air conditioned. Second the pool/sauna might close later than 10:30 PM to benefit from it - Third, the breakfast is expensive |
8 |
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Anonymous
Solo traveller
United States of America
September 25, 2009
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The club rooms access to concierge room for breakfest and night time beverages and snacks. Room a bit small. No "free" internet??? |
9 |
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John
Mature couple
dromahaire,
Ireland
September 17, 2009
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Welcoming staff, very friendly. Nice quiet atmosphere in the hotel. |
8 |
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Stefano
Young couple
torino,
Italy
September 11, 2009
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wellness center, breakfast, metro downstairs (few minutes to the center) 3 euro for the 'welcome' bottle of (hot) water; area not interesting |
6.5 |
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Anonymous
Mature couple
United States of America
September 9, 2009
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We liked the breakfasts and the convenience of the city transportation, the S and U bahn. We also loved the SPA located inside the hotel and their hours are just great. Plus, the computers are free to use at the lobby. We really like these free services. The hotel did not have our reservation when we checked in. They also said that our breakfasts were not included. Later, the staff found our reservation and checked us in, but the breakfasts were added on, not included. We learned this when we checked out after 7 days. The staff said again our breakfasts were not included. We had to go to the computer at the lobby to print out our reservation and showed it to them. They corrected the mistakes and charged us the amount on our reservation. I wonder why the booking.com and the Sharaton did not have good communication like other hotels we have been in. |
5.5 |
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Anonymous
Family with young children
Belgium
September 9, 2009
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I liked the location of the hotel. It was very easy to get to city centre from it, the subway station is just 10 m from hotel. The personnel of the hotel was very helpful. Hotel has a pool and a hottub, though the pool is too deep for children. I didnt like the smell in the room, even if we stayed in the room for non smokers everything in that room smelled like sigarette smoke, it was unpleasant. |
9 |
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Mohammed
Family with older children
Hannover,
Germany
August 26, 2009
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The staff of the hotel were very helpful ,we enjoyed our stay - The of the cleaning of the room would be very nice if you extend the time in the after noon in the summer time. |
8.5 |
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Stefano
Young couple
torino,
Germany
August 25, 2009
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metro station downstairs, wellness center, breakfast dinner, staff guy knoking at the door at 9.00 o'clock |
6.5 |
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Stefan
Young couple
Prague 4,
Czech Republic
August 20, 2009
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Location - nearest to tube, luxury wellnes spa staff |
7.5 |
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Alaa
Family with older children
Jeddah,
Saudi Arabia
August 18, 2009
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Furnture 1- No bell boy! 2- Room door is not sound proof, you can hear any noise outside the room. |
8 |
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Osama
Family with young children
Abu Dhabi,
United Arab Emirates
August 17, 2009
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The Location of the hotel is very quiet. The room is reasonably big compared with other 4 stars hotels. You can have late check out up to 6 o'clock by paying 10 Euro/Hour if you have to stay after 12 o'clock No electric kettle, no complimentary things! room cleaning service has not showed up twice and bed has not been tidy in some days |
9.5 |
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Anonymous
Family with young children
United States of America
August 13, 2009
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It was near the Underground station The comforter smelled as if used and was not clean. We had to request that they not put it on the bed as the foul odor transferred onto the sheets/pillows and I had to lysol the whole bed each night! |
6.5 |
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Waleed
Family with young children
JEDDAH,
Saudi Arabia
August 8, 2009
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Design was great. Club lounge upgrade was excellent deal worth asking about it. Room size was okay. Best: in front of Subway |
10 |
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Warren
Young couple
Southampton,
United Kingdom
August 4, 2009
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Comfortable rooms, free Internet, proximity to metro, good breakfast. Asked staff where to get change for the metro, couldn't find anywhere and had to go back to hotel room to hunt for change and staff mentioned they could sell metro tickets!! Metro station outside hotel, but very old and does not feel safe at night with poor signage to city. Took us several trips to figure out which way we should be going! As with the facade of the hotel (1970's concrete), pool facilities dated (1980's grotto style) and small, but functioning. Pool not look as good in reality as on website. Inside of the hotel has however been refurbished. |
7.5 |
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Liesbeth
Young couple
lier,
Belgium
July 31, 2009
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Parkeergelegenheid. Vriendelijk onthaal en bediening. Comfortabele en nette kamer. Prijs van het ontbijt (doch zeer uitgebreid, gevarieerd en kwalitatief). |
9.5 |
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Jason
Solo traveller
Idstein,
Germany
July 6, 2009
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Overall good. I had the opporuntity to see a room on the "Club" floor and it was no different to mine so I'm not sure that free drinks and a limited breakfast buffet is really worth the extra. there was no lift from the garage into the hotel. Not a problem normally but I had a suit, laptop bag and overnight bag, it was a challenge to open all the doors and climb two flights of stairs. |
7.5 |
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Anonymous
Young couple
Netherlands
July 2, 2009
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The hotel is a verry old building, but the rooms (at least on club floor) were verry modern and nice. The swimming pool was verry small, but the spa complex overall was comfortable. De service on check in was below level. The girl at the counter did not pay any attention. The club lounge was verry small and there was no choice. On day time there were only some breakfast leftovers and a poor choice of drinks. |
6 |
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Maria
Family with older children
Madrid,
Spain
June 16, 2009
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I liked everything, but especially the breakfast and cleaning.The hotel is next to the metro station. |
9.5 |
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Nico
Mature couple
Amersfoort,
Netherlands
May 13, 2009
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proximity of metro station, service by the front desk. |
7.5 |
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Andrew
Solo traveller
Gordonvale,
Australia
May 10, 2009
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Spa,sauna,swimm-pool-relax! Good breakfast . Womans in Reseptions was not so frendli and give for uns singl room :for 2 people! Singl room with 1 blenket and 1 kissen for 2 people -is 100% crazy! Bed was small for 2 people and many another not so good things we hade in stop in this Hotel! Besser go to 3 or 2 Star Hotel and have more nice,good servise ,als stop in 5 star hotel with arogant people in reseptions. |
4.5 |
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Anonymous
Mature couple
Netherlands
April 20, 2009
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close to underground and relaxing spa staff is ignorant, price of breakfast is ridicolous ± 21,50 euro pp' |
7 |
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John
Solo traveller
zwanenburg,
Netherlands
March 1, 2009
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I was unable to travel on my incheck day because of the plane crash at amsterdam airport. The hotel was very accomadating in allowing me to cancel the first night's stay without charge. This is what I call empathy and service. Excellent. The room was clean and comfortable but lacked style which I experience as cold and unwelcoming. But this is of course personal preference. So not a bad thing just an observation and comment. |
7.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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