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Reeperbahn 1a, Hamburg Mitte, 20359 Hamburg – Show map
Excellent location – rated 9.4/10! (score from 1961 reviews)
Rated by guests after their stay at ARCOTEL Onyx Hamburg.
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325 properties in Hamburg
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1961 verified reviews
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ARCOTEL Onyx Hamburg's staff speak: English, German
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Sauna, Fitness Center
Food & Drink
Bar, Snack Bar
Free! WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not possible) and costs EUR 10 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Ticket Service, Baggage Storage, Concierge Service, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
3:00 PM - 12:00 AM
1:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 4 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
ARCOTEL Onyx Hamburg accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 1961 reviews
Value for money
Show reviews from:
This 3-star hotel is a 2-minute walk from the Reeperbahn entertainment mile in Hamburg’s St. Pauli district. It offers great public transportation services and modern rooms with a flat-screen TV.
Score from 1989 reviews Very good
Panoramic city views, free Wi-Fi, a 2,150 ft² fitness and spa area and rooms with floor-to-ceiling windows are available at the Empire Riverside Hotel, just 325 ft from Hamburg Harbor and the...
Score from 1733 reviews Excellent
A 3-minute walk from the Elbe River and the Reeperbahn, this hotel features Hanseatic food and free Wi-Fi. Its Tower Bar provides great views of Hamburg and the harbor.
Score from 3650 reviews Very good
Featuring a modern interior, this 4-star-Superior hotel in central Hamburg features an elegant restaurant, a lobby bar and excellent spa and fitness facilities.
Score from 1710 reviews Excellent
Great hotel. Good staff.
Very poor internet connection. Wonder why hotels like this who has free internet make it simpler to access!
Big, comfortable room, modern design, excellent location
The spa was free and perfekt after a long day walking arround Hamburg. The breakferst buffet was impressive and included coffee, a Big tea selaction and juices.
Quiet and clean rooms. Excellent breakfast
Not much warmth or real character. Very business like hotel. Area is repperbahn with its pros and cons
Freundlichkeit des Empfangpersonals
Kleines Fenster im Zimmer
Staff was nice, smiling, helpful, and competent. Very conveniently placed in a very animated area, close to the harbor with lots of restaurants, many good bakeries and patisseries around If you want to avoid a big breakfast at hotel. Will go back for sure
Nothing to complain aboutj
Room was comfortable
Wifi kept dropping out or was slow. Breakfast way too expensive. Hotel is in the red light district, I was too scared to be outside on Sunday morning.
Lovely room,interesting decor in the public areas.Modern design.Very good breakfast and handy location for catching the underground and exploring Hamburg.Very pleasant and helpful staff.
Fluctuating WiFi -sometimes hard to get a connection.
Design, quality bed, car park good value and the staff! All very welcoming. Found a fantastic local restaurant amongst a choice of many
Breakfast pricey, though at the very end of the Reeperbahn and no noise I hadn't fully appreciated what the Reeperbahn entailed. Best do your research.
The Arcotel's location is amazing if you stay out a little longer and can simply walk back from the "Kiez". The breakfast buffet was perfect (although a little more on the pricey side). We also had a stunning view over Hamburg from our 6th floor room.
The hotel had no pool and breakfast cost more if you wanted to decide spontaneously.
Almost everything! 200 yds from the train station and at the start of the nightlife strip..
Toilet light was very bright and switch was outside door, so when it was turned on and opened of a night time, the bright light would wake up anybody sleeping..
The person at the office named Sina was really good
- room standard in superior room - location right in St.Pauli and steps from S-Bahn
This hotel was in an ideal position for where we wanted to be in Hamburg Would definitely stay here again.
I have stayed in the hotel when I worked in Hamburg so I knew it would be a good stay, the standard of the hotel is good but it's what I expected thats why I chose this hotel.
WIFI on the 7th floor was quite poor
All the staff were fantastic, friendly and helpful. Nothing was too much trouble. The room was comfortable and very clean. Breakfast was an absolute feast!
The curtains let in way too much light, so we woke up at the crack of dawn every day. Room service menu was very limited.
Hotel staff were great. Aircon fabulous (found a lot of European hotels to be hot and uncomfortable) First time we stayed we got a free room upgrade. Second time we stayed in a normal room which was still very nice. Beds were really comfy.
We got to the hotel after Wacken music festival at 9am on a Sunday morning, having hours before we could check in we decided to go for a walk to get some food. Bad decision! Streets were a rubbish tip and the people still out and about scared me! During the day the location might be fine but I certainly wouldn't advice women being alone or anyone carry any expensive items around. The hotel seemed to be at the end of the red light district but I didn't fancy a walk around again so I really don't know. Breakfast was 22 euro each so we didn't get it. Also the internet wifi is stopped at a certain download limit.
Location is perfect and modern hotel
New, modern, really cool.
Big, clean room.
The hotel has free wifi but it's very slow - only fast enough for emails and simple web sites. For fast internet you are forced to pay extra.
Very friendly and polite staff , very helpful.
Very expensive to enjoy spirits at the bar all other drinks were well priced.
Good location, spotlessly clean and tidy, friendly staff.
Having to use your room card to operate the lift, sent my husband out for something and he forgot to take it so climbed the stairs but couldn't get access through them either. Then had to go all the way back down to ask to get in the lift...
Impressed with the staff and how they were so accommodating to our large group. Hotel is in a great location.
Wifi was slow
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