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Property Highlights

Free WiFi

Places of Interest:

Quatsch Comedy Club at Café Keese Hamburg (0.1 miles)
Show map ARCOTEL Onyx Hamburg

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Newest reviews for ARCOTEL Onyx Hamburg

  • Thea
      Denmark
    August 26, 2014

    The spa was free and perfekt after a long day walking arround Hamburg. The breakferst buffet was impressive and included coffee, a Big tea selaction and juices.

    9.6

  • Jesper
      Luxembourg
    August 24, 2014

    Quiet and clean rooms. Excellent breakfast

    Not much warmth or real character. Very business like hotel. Area is repperbahn with its pros and cons

    6.7

  • Anonymous
      Germany
    August 24, 2014

    Freundlichkeit des Empfangpersonals

    Kleines Fenster im Zimmer

    7.9

  • Boutros
      Lebanon
    August 24, 2014

    Staff was nice, smiling, helpful, and competent. Very conveniently placed in a very animated area, close to the harbor with lots of restaurants, many good bakeries and patisseries around If you want to avoid a big breakfast at hotel. Will go back for sure

    Nothing to complain aboutj

    9.6

  • Kellie
      Australia
    August 24, 2014

    Room was comfortable

    Wifi kept dropping out or was slow. Breakfast way too expensive. Hotel is in the red light district, I was too scared to be outside on Sunday morning.

    7.1

  • Kathleen
      New Zealand
    August 23, 2014

    Lovely room,interesting decor in the public areas.Modern design.Very good breakfast and handy location for catching the underground and exploring Hamburg.Very pleasant and helpful staff.

    Fluctuating WiFi -sometimes hard to get a connection.

    10

  • Neil
      United Kingdom
    August 22, 2014

    Design, quality bed, car park good value and the staff! All very welcoming. Found a fantastic local restaurant amongst a choice of many

    Breakfast pricey, though at the very end of the Reeperbahn and no noise I hadn't fully appreciated what the Reeperbahn entailed. Best do your research.

    9.2

  • Lars
      Germany
    August 17, 2014

    The Arcotel's location is amazing if you stay out a little longer and can simply walk back from the "Kiez". The breakfast buffet was perfect (although a little more on the pricey side). We also had a stunning view over Hamburg from our 6th floor room.

    The hotel had no pool and breakfast cost more if you wanted to decide spontaneously.

    9.2

  • Graham
      United Kingdom
    August 16, 2014

    Almost everything! 200 yds from the train station and at the start of the nightlife strip..

    Toilet light was very bright and switch was outside door, so when it was turned on and opened of a night time, the bright light would wake up anybody sleeping..

    9.6

  • Sigurdur
      Sweden
    August 12, 2014

    everything

    10

  • Martin
      Canada
    August 10, 2014

    The person at the office named Sina was really good

    10

  • Markus
      Switzerland
    August 10, 2014

    - room standard in superior room - location right in St.Pauli and steps from S-Bahn

    nothing

    10

  • Anonymous
      United Kingdom
    August 6, 2014

    This hotel was in an ideal position for where we wanted to be in Hamburg Would definitely stay here again.

    10

  • Archibald
      United Kingdom
    August 6, 2014

    I have stayed in the hotel when I worked in Hamburg so I knew it would be a good stay, the standard of the hotel is good but it's what I expected thats why I chose this hotel.

    WIFI on the 7th floor was quite poor

    7.5

  • Anonymous
      United Kingdom
    August 5, 2014

    All the staff were fantastic, friendly and helpful. Nothing was too much trouble. The room was comfortable and very clean. Breakfast was an absolute feast!

    The curtains let in way too much light, so we woke up at the crack of dawn every day. Room service menu was very limited.

    9.2

  • Kellie
      Australia
    August 5, 2014

    Hotel staff were great. Aircon fabulous (found a lot of European hotels to be hot and uncomfortable) First time we stayed we got a free room upgrade. Second time we stayed in a normal room which was still very nice. Beds were really comfy.

    We got to the hotel after Wacken music festival at 9am on a Sunday morning, having hours before we could check in we decided to go for a walk to get some food. Bad decision! Streets were a rubbish tip and the people still out and about scared me! During the day the location might be fine but I certainly wouldn't advice women being alone or anyone carry any expensive items around. The hotel seemed to be at the end of the red light district but I didn't fancy a walk around again so I really don't know. Breakfast was 22 euro each so we didn't get it. Also the internet wifi is stopped at a certain download limit.

    9.6

  • Hung
      Switzerland
    August 4, 2014

    Location is perfect and modern hotel

    9.6

  • Shaun
      Australia
    August 3, 2014

    New, modern, really cool.

    Nothing

    9.2

  • Anonymous
      Denmark
    August 1, 2014

    Big, clean room.

    The hotel has free wifi but it's very slow - only fast enough for emails and simple web sites. For fast internet you are forced to pay extra.

    8.3

  • Brian
      United Kingdom
    July 29, 2014

    Very friendly and polite staff , very helpful.

    Very expensive to enjoy spirits at the bar all other drinks were well priced.

    9.6

  • Anonymous
      United Kingdom
    July 29, 2014

    Basically everything

    Nothing

    10

  • John-paul
      United Kingdom
    July 29, 2014

    Good location, spotlessly clean and tidy, friendly staff.

    Having to use your room card to operate the lift, sent my husband out for something and he forgot to take it so climbed the stairs but couldn't get access through them either. Then had to go all the way back down to ask to get in the lift...

    8.8

  • Chris
      United Kingdom
    July 29, 2014

    Impressed with the staff and how they were so accommodating to our large group. Hotel is in a great location.

    Wifi was slow

    9.6

  • Vanda
      United Kingdom
    July 27, 2014

    The decoration and comfort

    Location is not the best

    8.3

  • Michael
      United Kingdom
    July 25, 2014

    friendly and warm welcome from reception staff

    trying to connect to wi fi

    9.2

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