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Arthotel HeidelbergGrabengasse 7, 69117 Heidelberg (Show map) Wonderful, Score from 89 reviews“really friendly staff : bravo to those who recruited the team ! The restaurant provides for very good casual food as well as a fine breakfast. The price is not a bargain but the quality is there so : no complaints ;o)”
Laurent,
Delft
This 4-star design hotel in Heidelberg features modern accommodations behind a historic façade. It is located next to the university in the historic quarter. Schloss Heidelberg castle is half a mile away. The rooms and suites of the Arthotel Heidelberg feature hardwood floors, a flat-screen TV and a bathtub. Free sparkling water is provided upon arrival. A rich breakfast buffet is available each morning in the Romer Restaurant. Regional and international cuisine is served here for lunch and dinner. Guests are welcome to relax with a cocktail in the Romer Lounge. During the summer, meals and drinks can be served on the roof terrace or courtyard terrace. On-site parking is provided for an extra fee. Hotel Rooms: 24
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Total Hotel Score:9.1
Based on 89 reviews Guest reviews are written by our customers after their stay at Arthotel Heidelberg. |
Score breakdown
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Score filter |
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John
Mature couple
Buford,
United States of America
July 23, 2011
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My wife and I loved the Arthotel. It was referred to us by one of my business associates at SAP - and when I met with him I shook his hand and thanked him very much for telling us about the hotel. The staff was excellent - the food was fantastic - and the rooms were perfect. While my primary reason for being in Germany was due to business - part was also vacation - which is why my wife was also with me. Both she and I would in fact go back to Heidelberg...and staying at the Arthotel would be a must. Totally part of the Heidelberg culture and experience. The only thing that I did not like about the Arthotel was the WiFi connection. It was spotty at best and difficult to connect to. The main issue I had was with my iPad which could not be hard wired to the LAN. Not an issue - but had I known I would have brought my MAC Air and plugged directly in. Again - not an issue - but perhaps a word of warning on the web site would have helped me prepare better for my trip. As a note - this was the only reason why I rated the Services as "Good" instead of "Excellent".
1 out of 1 people found this review helpful, did you?
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9.6 |
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Jennifer
Family with older children
apo,
United States of America
May 2, 2011
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This is a wonderful hotel!! Best I've stayed at in Europe. My husband and I were traveling with our 8 year old and our dog ~ the staff made us feel right at home. We enjoyed everything~location, staff, accommodation, breakfast, parking. This is a lovely hotel, beautifully decorated and well maintained.
1 out of 1 people found this review helpful, did you?
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10 |
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Anonymous
Family with older children
Switzerland
April 27, 2011
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Beautiful hotel! It's an old Heidelberg house from the outside and completely modern design hotel on the inside. Very nicely done. We had a comfort double and a standard double room, both very pleasant and spacious. Nice bathrooms. Peaceful courtyard restaurant and a nice rooftop terrance. Hotel staff are young people, they ver very helpful with restaurant reservations and sightseeing recommendations. You have to pay 10 Euro/day for Internet. In such a modern hi-tech hotel, internet should be free.
1 out of 1 people found this review helpful, did you?
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9.6 |
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Igor
Mature couple
Novosibirsk,
Russia
January 23, 2011
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Nice design, good location, good breakfast Drains in the bathroom aren"t good
1 out of 1 people found this review helpful, did you?
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8.3 |
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Wouter
Solo traveler
Dordrecht,
Netherlands
December 27, 2010
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As usual, always a warm welcome, nice and comfortable rooms and friendly staff.
1 out of 1 people found this review helpful, did you?
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10 |
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Jennifer
Mature couple
North Attleboro,
United States of America
January 22, 2012
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Ultra-modern, excellent quality experience. Very enjoyable staff, excellent breakfast buffet. Location was amazingly close to the city center, university, historical sites and Heidelburg Castle. Breakfast was not included and pricey but delicious and you had to pay for parking and internet.
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9.5 |
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Matias
Family with young children
Geneve,
Switzerland
January 1, 2012
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Very nice staff, nicely appointed room of above average size, great location, practical parking, very good breakfast. We booked a comfort room, which was very good, however the picture of booking.com of this type of room does not correspond to the room we got. Our room was smaller, without a sofa, less windows, etc. Disappointing. Also, as the breakfast, parking, internet and baby cot were not included in the price, the final bill was substantially higher than the price of the room. Something we knew, however to keep in mind when comparing prices.
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8.3 |
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Peter
Mature couple
Leatherhead,
United Kingdom
December 25, 2011
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The hotel is well located for the town centre and is very clean and bright with good size bedrooms. Parking on site was excellent. Over priced for its facilities and the standard of the breakfast.
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8 |
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Laurent
Young couple
delft,
Netherlands
December 22, 2011
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really friendly staff : bravo to those who recruited the team ! The restaurant provides for very good casual food as well as a fine breakfast. The price is not a bargain but the quality is there so : no complaints ;o)
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8.8 |
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Hilary
Mature couple
London,
United Kingdom
November 10, 2011
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The restaurant was really fantastic. One of the best meals we've had. The hotel was very comfortable. The staff friendly and helpful.
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10 |
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Jeremy
Young couple
London,
United Kingdom
November 9, 2011
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Really cool hotel. Very clean. Excellent location. Great ambience. Reasonable prices. Will definitely come back again.
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10 |
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Sally
Mature couple
Tewin,
United Kingdom
October 4, 2011
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Safe not working, reported this but it was not fixed
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9.2 |
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Ziad
Family with young children
Kuwait,
Kuwait
September 13, 2011
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Everything was amazing!
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10 |
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Wendy
Family with older children
Chester,
United Kingdom
September 2, 2011
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Although we arrived late in the evening we could not have been made more welcome. The staff were obliging and accommodating in every respect throughout the entire holiday. The restaurant was gourmet standard and we ate there every evening during our stay. The breakfast was excellent too. The hotel is ideally situated in the old part of Heidelberg and it is only a short walk from the main tourist sights and shopping area. We will stay at this hotel on our next visit and we have already recommended it to family and friends. There is nothing that we disliked about the hotel. We would like to recommend that all the food in the chilled section of the breakfast bar is kept in covered cabinets.
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10 |
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Anonymous
Mature couple
Ireland
August 30, 2011
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Excellent situation, friendly and helpful staff For English spealers - only one non German tv channel cnn.
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7.9 |
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Anonymous
Solo traveler
Poland
August 24, 2011
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very convenient localizaction - close to the city centre, clean rooms, friendly staff, A/C was working efficiently lack of A/C in the lobby & in the restaurant
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8.8 |
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Marie
Family with young children
Elrick,
United Kingdom
July 16, 2011
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It was a real pleasure to stay here. We would definitely stay here again. The staff was really friendly!
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9.2 |
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David
Mature couple
Ashford,
United Kingdom
July 11, 2011
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Modern minimalist feel, excellent restaurant. No fridge or refreshment facilities in room.
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8.8 |
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Anonymous
Young couple
United States of America
July 8, 2011
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Great location. There was a lot of noise from the nearby streets until 3 am in the mornings.
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7.5 |
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George
Mature couple
Baulkham Hills,
Australia
June 1, 2011
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Hotel is located ideally close to old sectionand university. The room was large and very well appointed with very large bathroom..shower and bath. The staff excellent and helpful. We had to leave a day early to return to Australia because of potential ash problem from volcano - they were very understanding. If you are in car, venture out to nearby towns - they will help with directions. Dining was very good.
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10 |
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Anonymous
Mature couple
Germany
February 9, 2011
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Very modern hotel. Lounge needs a full time server.
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7.9 |
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Christopher
Solo traveler
Cavite,
Philippines
February 2, 2011
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Very friendly and helpful staff, good value for money
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10 |
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Anonymous
Young couple
United States of America
December 23, 2010
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Fantastic location! Very helpful staff. Modern and comfortable rooms.
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9.6 |
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Anonymous
Mature couple
Germany
January 4, 2012
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Die Freundlichkeit. Das Frühstück entsprach nicht unseren Vorstellungen von einem ausgewogenen Preis-Leistungs-Verhältnis. Man konnte bei dem Angebot das Gefühl bekommen, dass als Belag Reste serviert werden. An den Tisch gebracht wurde:1 Mini-Schinkenfetzen roh, 1 Mini- Schinkenfetzen gekocht, 2 Mini Lachsfetzen etc...., 1 Scheibe Wurstaufschnitt, ein wenig Käse, alles in recht mittelmäßiger Qualität. Das alles für 2 Personen. Die Eier waren ok. Das Brotangebot mittelprächtig. Der Belag für 12,00 € pro Person miserabel. Das Müsliangebot war reichhaltig. Etwas frisches Obst wurde auch angeboten. Ich würde das Hotel ohne Frühstück empfehlen. Aber wer möchte das schon?
1 out of 1 people found this review helpful, did you?
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7.5 |
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Anonymous
Mature couple
Germany
October 10, 2011
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Die Hotelmitarbeiter waren sehr zuvorkommend. Der Service an der Rezeption und im Restaurant, sowohl beim Frühstück als auch beim Abendessen war sehr gut. Die Zimmer waren schön, super sauber und sehr schön eingerichtet. Wir haben uns sehr wohl gefühlt und würden das Hotel jederzeit wieder buchen.
1 out of 1 people found this review helpful, did you?
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10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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