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Recently booked in Heidelberg
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Excellent,
Score from 100 reviews
“really friendly staff : bravo to those who recruited the team ! The restaurant provides for very good casual food as well as a fine breakfast. The price is not a bargain but the quality is there so : no complaints ;o)”
Laurent,
Delft
This 4-star design hotel in Heidelberg features modern accommodations behind a historic façade. It is located next to the university in the historic quarter. Schloss Heidelberg castle is half a mile away. The rooms and suites of the Arthotel Heidelberg feature hardwood floors, a flat-screen TV and a bathtub. Free sparkling water is provided upon arrival. A rich breakfast buffet is available each morning in the Romer Restaurant. Regional and international cuisine is served here for lunch and dinner. Guests are welcome to relax with a cocktail in the Romer Lounge. During the summer, meals and drinks can be served on the roof terrace or courtyard terrace. On-site parking is provided for an extra fee. Hotel Rooms: 24 Most recent booking for this hotel was yesterday at 16:17 from Denmark.
GeneralRestaurant, Bar, Newspapers, Terrace, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Express Check-In/Check-Out, Safe, Heating, Designer Hotel , Baggage Storage, Allergy-Free Room Available, All Spaces Non-Smoking (Public and Private), Air Conditioning, Restaurant With Dining Menu ActivitiesCanoeing, Hiking, Cycling ServicesRoom Service, Meeting/Banquet Facilities, Airport Shuttle, Babysitting/Child Services, Laundry, Dry Cleaning, Breakfast in the Room, Ironing Service, Honeymoon Suite, Currency Exchange, Bicycle Rental, Packed Lunches, Car Rental, Fax/Photocopying, Ticket Service, Shuttle Service (surcharge)
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Total Hotel Score:8.9
Based on 100 reviews Guest reviews are written by our customers after their stay at Arthotel Heidelberg. |
Score breakdown
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Score filter |
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John
Mature couple
Buford,
United States of America
July 23, 2011
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My wife and I loved the Arthotel. It was referred to us by one of my business associates at SAP - and when I met with him I shook his hand and thanked him very much for telling us about the hotel. The staff was excellent - the food was fantastic - and the rooms were perfect. While my primary reason for being in Germany was due to business - part was also vacation - which is why my wife was also with me. Both she and I would in fact go back to Heidelberg...and staying at the Arthotel would be a must. Totally part of the Heidelberg culture and experience. The only thing that I did not like about the Arthotel was the WiFi connection. It was spotty at best and difficult to connect to. The main issue I had was with my iPad which could not be hard wired to the LAN. Not an issue - but had I known I would have brought my MAC Air and plugged directly in. Again - not an issue - but perhaps a word of warning on the web site would have helped me prepare better for my trip. As a note - this was the only reason why I rated the Services as "Good" instead of "Excellent".
2 out of 2 people found this review helpful, did you?
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9.6 |
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Eitan
Mature couple
omer,
Israel
May 20, 2012
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Super modern design but simple .good location.very clean rooms.comfortable bed Internet and car park cost money
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8.3 |
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Elena
Group of friends
Moscow,
Russia
April 30, 2012
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Good location, modern and very comfortable hotel. We arrived at 23.45 and there were nothing to eat. It was possible only to have a cup of tea, there were no snacks, no chokolate - that's very bad.
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9.2 |
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Ridha
Family with older children
Courbevoie,
France
April 28, 2012
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I like the design of the hotel which is simple but looks nice. I booked 2 rooms and they were very clean. The hotel is strategically located close to the main street of shopping center in the old town, the castle of Heidelberg and the old bridge. There is also good parking facility. The most important for me is the service by the staff which was excellent, and they were also very friendly.
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10 |
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John
Group of friends
Arlington, VT,
United States of America
March 3, 2012
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Excellent restaurant, friendly staff, walking distance to hauptstasse and castle.
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9.2 |
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Luiz
Young couple
Goiânia,
Brazil
February 23, 2012
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Wonderful staff, location
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9.6 |
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Amy
Family with older children
Lancaster, PA,
United States of America
February 23, 2012
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Great bathroom and nice lighting at the windows. Excellent location for old town access.
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8.8 |
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Jennifer
Mature couple
North Attleboro,
United States of America
January 22, 2012
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Ultra-modern, excellent quality experience. Very enjoyable staff, excellent breakfast buffet. Location was amazingly close to the city center, university, historical sites and Heidelburg Castle. Breakfast was not included and pricey but delicious and you had to pay for parking and internet.
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9.5 |
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Matias
Family with young children
Geneve,
Switzerland
January 1, 2012
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Very nice staff, nicely appointed room of above average size, great location, practical parking, very good breakfast. We booked a comfort room, which was very good, however the picture of booking.com of this type of room does not correspond to the room we got. Our room was smaller, without a sofa, less windows, etc. Disappointing. Also, as the breakfast, parking, internet and baby cot were not included in the price, the final bill was substantially higher than the price of the room. Something we knew, however to keep in mind when comparing prices.
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8.3 |
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Peter
Mature couple
Leatherhead,
United Kingdom
December 25, 2011
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The hotel is well located for the town centre and is very clean and bright with good size bedrooms. Parking on site was excellent. Over priced for its facilities and the standard of the breakfast.
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8 |
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Laurent
Young couple
delft,
Netherlands
December 22, 2011
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really friendly staff : bravo to those who recruited the team ! The restaurant provides for very good casual food as well as a fine breakfast. The price is not a bargain but the quality is there so : no complaints ;o)
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8.8 |
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Hilary
Mature couple
London,
United Kingdom
November 10, 2011
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The restaurant was really fantastic. One of the best meals we've had. The hotel was very comfortable. The staff friendly and helpful.
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10 |
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Jeremy
Young couple
London,
United Kingdom
November 9, 2011
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Really cool hotel. Very clean. Excellent location. Great ambience. Reasonable prices. Will definitely come back again.
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10 |
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Sally
Mature couple
Tewin,
United Kingdom
October 4, 2011
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Safe not working, reported this but it was not fixed
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9.2 |
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Ziad
Family with young children
Kuwait,
Kuwait
September 13, 2011
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Everything was amazing!
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10 |
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Wendy
Family with older children
Chester,
United Kingdom
September 2, 2011
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Although we arrived late in the evening we could not have been made more welcome. The staff were obliging and accommodating in every respect throughout the entire holiday. The restaurant was gourmet standard and we ate there every evening during our stay. The breakfast was excellent too. The hotel is ideally situated in the old part of Heidelberg and it is only a short walk from the main tourist sights and shopping area. We will stay at this hotel on our next visit and we have already recommended it to family and friends. There is nothing that we disliked about the hotel. We would like to recommend that all the food in the chilled section of the breakfast bar is kept in covered cabinets.
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10 |
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Marie
Family with young children
Elrick,
United Kingdom
July 16, 2011
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It was a real pleasure to stay here. We would definitely stay here again. The staff was really friendly!
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9.2 |
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David
Mature couple
Ashford,
United Kingdom
July 11, 2011
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Modern minimalist feel, excellent restaurant. No fridge or refreshment facilities in room.
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8.8 |
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George
Mature couple
Baulkham Hills,
Australia
June 1, 2011
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Hotel is located ideally close to old sectionand university. The room was large and very well appointed with very large bathroom..shower and bath. The staff excellent and helpful. We had to leave a day early to return to Australia because of potential ash problem from volcano - they were very understanding. If you are in car, venture out to nearby towns - they will help with directions. Dining was very good.
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10 |
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Jennifer
Family with older children
apo,
United States of America
May 2, 2011
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This is a wonderful hotel!! Best I've stayed at in Europe. My husband and I were traveling with our 8 year old and our dog ~ the staff made us feel right at home. We enjoyed everything~location, staff, accommodation, breakfast, parking. This is a lovely hotel, beautifully decorated and well maintained.
1 out of 1 people found this review helpful, did you?
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10 |
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Fernanda
Young couple
São Paulo,
Brazil
May 15, 2012
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A localização é muito boa . o café da manha é bem servido e as instalações do hotel são modernas. Para quem vai de carro tem como opção um estacionamento publico grande bem em frente, pagamos 7 euros pela diária.
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10 |
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Oliver
Solo traveler
Bingen,
Germany
April 29, 2012
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Man wurde bei der Ankunft aufs Zimmer begleitet und die wichtigsten Sachen erklärt ( Funktion der Klimaanlage usw.)
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8.8 |
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Talal
Family with young children
RIYADH,
Saudi Arabia
April 28, 2012
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موقع مميز في مدينة مميزة
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9.6 |
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Carina
Group of friends
Göteborg,
Sweden
April 23, 2012
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Att det var en övervakad parkering och väldigt fräscha rum! Kanske att middagen var lite väl gourmet och inte några enklare rätter på menyn som typ schnitzel.
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10 |
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Ralf
Mature couple
Altena,
Germany
April 22, 2012
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Die Größe des Zimmers war gut. Die Ausstattung war bis auf Minibar und tv ganz O.K. Die Mitarbeiter waren sehr freundlich. Optimal war ebenfalls die Parkmöglichkeit in der hauseigenen Tiefgarage. Das Zimmer hatte keine Minibar. Der Fernseher im Zimmer war im Verhältnis zur Zimmergröße etwas zu klein. Unser Zimmer hatte eine Dachschräge. Beim vorbeigehen am Bett mußte man aufpassen, sich nicht am freistehenden Fachwerk den Kopf zu stoßen.
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7.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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