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Newest reviews for Barceló Hamburg

  • Daniela
      Germany
    September 15, 2014

    Excellent central location. Great spacious room with a comfortable bed and pretty good Wi-Fi connection

    Rather expensive breakfast having in mind that there are many very good cafes and restaurants in a really close walking distance. Unfriendly personnel at the reception.

    8.8

  • Peter
      Australia
    September 10, 2014

    Most things though didn't eat there. Central location.

    No atmosphere. Expensive menu.

    7.1

  • Dina
      Russia
    September 9, 2014

    Very nice and convenient location, nice food in the restaurant. The deluxe junior suite has a nice balcony and is quite comfortable with the possibility to isolate bedroom and bathroom from the other part of room.

    The hotel is in general overpriced. With these rates you it expect to be something special, not just a comfotable place to sleep. Check out is extremely slow. The service in the restaurant is rather careless.I spent about 10 minutes waiting to be seated, although the place was not crowded at all, just no one from the stuff paid attention. Moreover the first time in my life I've faced the situation that restaurant was out of bread.

    6.7

  • Julie
      Australia
    September 5, 2014

    The hotel staff were friendly and helpful and the hotel is close to the main train station and inner lake area which makes walking to many sights easy. There are also many places to eat nearby and nice shopping areas. The room was comfortable and a great place to rest after walking the city area

    10

  • Ebrahim
      Germany
    August 28, 2014

    Good location good staff every thing was fine

    Nothing

    9.2

  • Jennifer
      Germany
    August 28, 2014

    Everything best bed pillows shower and helpful friendly staff

    Nothing

    8.8

  • Anonymous
      Greece
    August 28, 2014

    The location is practical.

    The stuff is unexperienced, the cleaning stuff was careless and knocked more than once while we were sleeping.

    5

  • Michelle
      Germany
    August 22, 2014

    Comfortable pillows Chocolate with the pillows Great TV Kettle to make tea

    Shower should have a better door so that the shower water would not leak out.Hardwood floors are not comfortable on the feet. Should provide disposable slippers. At another hotel in another city, they had slippers for their guests. Bed was comfortable but was shaky and squeaky. Should provide for towels since I had to use them to wipe the water from the floor from the main area that the shower water leaked on. It was a bit pricey for these inconveniences.

    7.9

  • David
      Germany
    August 19, 2014

    In a city with many fading uncomfortable hotels within the "thrifty business traveller" category, this is a fabulous hotel that is extremely well priced.

    9.6

  • Mark
      United Kingdom
    August 14, 2014

    Very modern feel. Free Wi-Fi. In easy walking distance to transport and shops. Large shower room. Choice of pillows. Luggage storage.

    Breakfast too pricey at 19-22 euros. Bed slightly too soft for my liking. Two separate beds instead of a double.

    8.3

  • David
      South Africa
    August 12, 2014

    Location was excellent, close to station, lake and pedestrian mall. Free wifi Modern room design and plenty of space in room and cupboards

    Breakfast expensive/not included No English channels (except CNN) for movies on the Television Gym equipment not operational and very limited selection/space

    7.5

  • Fei
      Netherlands
    August 12, 2014

    Design, location, facility

    The airco can not self control.

    8.3

  • Fawaz
      Denmark
    August 11, 2014

    we had a really nice stay at Barcelo Hamburg and we would come back again!

    nothing

    10

  • Afshin
      Iran
    August 7, 2014

    Location is perfect. It is close to attractions, shopping and lake as well as train station.

    The staffs were the worst personals I have ever seen. They were very disoriented, impolite, cold with no information. They had no experiences regarding hoteling and giving services and information to tourists. Each passenger comes to hotel no warm welcoming, eye contact, smile,... are observed. Whatever you ask them, you will hear only one answer: No. In my opion if someone to spend money to get high quality hotel in hamburg barcelo do not satisfy the tourist. I think it is related to hotel mismanagement that chose these young receptionists with poor knowledge that can not communicate with customers. Maybe due to hamburg is not a touristic city, these staffs think work normally but when I compare this hotel with other hotels in Italy,Spain, France and US I find the differences. Therefore for professional travelers I do not recommend this hotel at all.

    7.1

  • Susanne
      Belgium
    August 5, 2014

    Great location and really nice staff.

    Room not ready on time, WiFi cut off half an hour early.

    8.3

  • Grace
      United Kingdom
    August 4, 2014

    Cleanliness of rooms. Helpfulness of staff. Closeness to town centra station.

    Toilet roll was too hard. Fridge was warm, not cold. After paying so much for 2 rooms for three nights wasn't happy with the hotel wanting to charge me extra for a few hours stay after check out, that really put me off.

    7.1

  • Anonymous
      Netherlands
    August 4, 2014

    nearby Central Station. perfect place to start your visit to Hamburg. will certainly advise friends to stay hear.

    no dislikes!

    8.8

  • Carolyn
      United States of America
    July 30, 2014

    Hotel Barceló is truly a luxury hotel. The staff at the front desk and staff that brought room service were very professional (and spoke English very well!). The room itself was amazing, our favorite part was the shower (and air conditioning!). The location is perfect, it's not right at the harbor but in the buisness part of Hamburg, which is nice and pretty and quiet. You pay more for all of the amenities though, and my only complaint is that breakfast is not included unless you want to pay 22€ more per person... Over all, we will be looking for Hotel Barcelós when we travel, it was a great experience.

    A little pricey and breakfast was not included.

    9.6

  • Paul
      Spain
    July 29, 2014

    we loved everything the location was ideal for shops,bars and restaurants the staff were friendly and helpful and we felt very comfortable

    no dislikes

    9.6

  • Cathy
      Belgium
    July 28, 2014

    Great room with very comfortable beds. Breakfast is a bit pricey, but worth every penny. Helpful staff. Great location.

    Sometimes when you get out of the elevator, the lights in the hallway turn on too slow, leaving you in the dark for a few seconds.

    10

  • Ton
      Netherlands
    July 24, 2014

    Location

    Unfriendly staff, bed wasn't made up properly

    5.8

  • Henrik
      Sweden
    July 24, 2014

    Internet was slow

    7.1

  • Anonymous
      Netherlands
    July 22, 2014

    the room: clean, huge bed, modern facilities, hip interior

    8.8

  • Anonymous
      United Kingdom
    July 20, 2014

    Our request for a high floor/quiet room was fulfilled.

    The Hotel website says there are Tea and Coffee making facilities in the rooms. True there is ie 2 coffee,2 creamers and 2 different flavoured tea bags. We had to go to reception and ask for extra coffee each of our 3 nights, but no creamers came with it.

    7.1

  • Eric
      United Kingdom
    July 20, 2014

    Location

    Some reception staff. Slow wi fi. Uncomfortable furniture.

    5.4

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