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Free WiFi

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State Opera House Hamburg (0.2 miles)
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Newest reviews for Hotel Baseler Hof

  • Rozmin
      France
    September 1, 2014

    The location can't be beat. I arrived a little early for check-in and it was no problem. The wireless network worked really well. The room was very clean, and even though mine faced the Esplanade, it was not too noisy at night. For a single, the room was just as spacious as I was expecting. The desk chair was very comfortable to work at.

    The only thing I didn't like was the bed. Mine felt like it was too soft, and not just because it was a soft mattress, but it felt over used. They need to make sure they flip the mattresses more often. I sort of solved the problem by sleeping at the opposite end of the bed.

    9.2

  • Petr
      Czech Republic
    August 26, 2014

    breakfast. Location, lake near by.

    no air conditioning. Smelly rooms.

    6.3

  • Anonymous
      Denmark
    August 25, 2014

    Friendly, central location

    "Spacious room" was tiny. Noise from the 6 lanes of traffic was not fully dampened by the windows.

    7.9

  • Richard
      United Kingdom
    August 25, 2014

    Free public transport ticket Location Powerful shower

    8.8

  • Amelie
      United States of America
    August 15, 2014

    Familiar greeting from staff when we arrived. They remembered us. No problem when asking for an additional night. Comfortable rooms. Excellent breakfast. We got adapters for our electronic devices. Wifi works very well.

    9.6

  • Peta
      Sweden
    August 14, 2014

    Breakfast was OK.

    Felt like the hotel really catered for business travelers and not so much for families.

    7.1

  • Sylvia
      Canada
    August 10, 2014

    Very helpful staff. Received pass for public transit. Printed out my train ticket when I email éd it to hôtel réception. I had à pleasant lunch one day in addition to thé copious breakfast. Easy walk to Hamburg sites and shopping.

    No central a ir conditioning. The room Did however have a fan which cooled room enough to sleep.

    9.6

  • Kaloian
      Bulgaria
    August 1, 2014

    Excellent location, reasonable price, bonuses are available

    Rooms conditioning

    9.6

  • Alexander
      Russia
    July 31, 2014

    -breakfast -Wi-Fi in the room

    -small elevators -small bathroom -no air-conditioning in the room

    7.5

  • Simone
      Italy
    July 29, 2014

    Location very central, staff nice and helpful, all the hotel very clean and very good breakfast

    room a bit too hot

    10

  • Laura
      Germany
    July 28, 2014

    Friendly desk staff who shared helpful information on sight-seeing. Clean and quiet room location. Lovely spacious dining room for breakfast buffet which was yummy! Tour Bus Stop just outside the entrance and convenient to Lake Alster and excellent nearby shopping district.

    On the high end for my budget. Room was HOT...not good ventilation via window. I wish I had been told there was a public computer I could use. Knowing this sooner would have eased my anxiety about needing to print my Bahn tickets for next travel destination.

    8.3

  • Anonymous
      Finland
    July 26, 2014

    Free metro ticket

    9.2

  • Steve
      United States of America
    July 26, 2014

    It was nice to have a fan in the room and windows you can (really) open. The staff are always excellent and it is very clear the management value that. The restaurant and breakfast are excellent.

    10

  • Anthony
      United Kingdom
    July 15, 2014

    Good breakfast. Excellent WiFi. Location, close to Ubahn, restaurants, shops and lake

    No air-conditioning, very warm, claustrophobic room, view overlooking a wall.

    6.7

  • Anonymous
      Ukraine
    July 3, 2014

    location is awesome

    thin walls, you hear everything from the corridor:( once cleaning lady opened the door when we were still sleeping, even though we closed the door in a way it meant the room is occupied

    7.9

  • Anonymous
      Singapore
    June 7, 2014

    Friendly staff

    8.3

  • Kenji
      Japan
    May 31, 2014

    WiFi access is terrible. Any room receive little or almost no signal so I have to go down to lobby everytime I need to access internet. Some of residents were doing same. It's a very nice hotel, but I won't be able to come back again only for this problem.

    7.9

  • Anonymous
      Germany
    May 30, 2014

    location, coffee-tea set, cleanliness

    very noisy, esp. when windows open; thin walls so you hear your neighbours; a dirty towel that I left on the floor was not replaced but hung up again! I only remarked it when I cleaned my face with it and saw all the make-up stains - yuck!! this should really not happen

    7.5

  • Heather
      Germany
    May 29, 2014

    The staff were warm and were a tremendous help at check in and all subsequent tourist type questions. It was very clean. Our housekeeping ladies on floor 2 and floor 4 were wonderful. Breakfast was very good. Location and public transport was excellent. Most things walkable and areas like the zoo and Blankenese were easily attainable with the subway/bus system.

    We requested our rooms to be near each other and though I know it is no guarantee - 2 floors between us was a bit cumbersome for luggage purposes and sleeping arrangements. 2 bags/ 4 people and not packed as expected with rooms near each other.

    9.6

  • Sarah
      Hong Kong
    May 27, 2014

    The location is excellent.

    7.9

  • Santosh
      Germany
    May 20, 2014

    everything was good as in location/connectivity/cleanliness/

    Breakfast and Drinks in the hotel room could have been complementary for the rate.

    7.5

  • Susan
      United Kingdom
    May 10, 2014

    Friendly staff, good location.

    Breakfast very busy, staff run off their feet trying to clear tables and serve coffee.

    7.9

  • Rose
      United Kingdom
    April 30, 2014

    Location very central Room comfortable, & clean, Tea and coffee in room Attractive foyer Pleasant reception staff

    Bar very poorly stocked. No campari, no brandy

    7.5

  • Christopher
      United Kingdom
    April 23, 2014

    Nearly everything Location, rooms, quality of food,cleanliness.

    Rooms at the front of the hotel could be a little noisey if the windows where open, would imagine could get warm in the summer if closed without air con.

    8.8

  • Anonymous
      Hungary
    April 20, 2014

    Very polite and professional personell, great breakfast buffet.

    9.2

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