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Esplanade 11, Hamburg Mitte, 20354 Hamburg – Show map
Excellent location – rated 9.3/10! (score from 703 reviews)
Rated by guests after their stay at Hotel Baseler Hof.
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703 verified reviews
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Hotel Baseler Hof's staff speaks: French, English, German
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Cycling, Sauna, Fitness Center, Solarium, Massage, Turkish/Steam Bath, Library, Casino
Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not possible) and costs EUR 17 per day.
Room Service, Packed Lunches, 24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
French, English, German
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 6 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 703 reviews
Value for money
Show reviews from:
This 3-star-superior hotel in Hamburg is a 2-minute walk from the Alster Lake and CCH Exhibition Centre. The Alster-Hof offers free use of the modern fitness room and sauna.
Score from 1086 reviews Very good
This designer hotel features spacious accommodations, a spa with pool, and a rooftop terrace overlooking Hamburg. It is just 2 subway stops from Hamburg Central Station and includes free Wi-Fi.
Score from 1265 reviews Very good
This non-smoking hotel is just a 15-minute walk from the Mönckebergstraße shopping street. The rooms include a flat-screen TV, tea/coffee facilities and free mineral water.
Score from 592 reviews Good
Featuring a free spa with free indoor pool, fine international cuisine, and a private boat dock, this 5-star designer hotel stands next to the Alsterkanal Canal in Hamburg city center.
Score from 1235 reviews Excellent
Tiny room, uncomfortable bed (If you are going to use waterproof mattress covers then at least put a decent layer over the top rather than just a very thin sheet) up against a wall so thin I could hear the man in the next room every time he coughed - or worse! Someone shouting for over an hour in the middle of the night and no apparent intervention from staff to stop the noise.
The bathroom. The bedding! Friendly and efficient staff.
Small bedroom. Thought it was over-priced .
The hotel has bit fairier price among the expensive hotels of Hamburg. The general quality of hotel is good.
The bad thing are walls which are not really sound proof. At least I experienced some noise from the other side of wall. The restaurant room should be bigger.
Good location, nice instalations, the crew is very dedicated and attentive. It offers individual rooms for a very reasonable price.
location perfect ,nice lobby , staff friendly and helpful , clean ,facility
back side rooms should be closed and should not be sold for clients ..extremely hot with no fresh air in the room even with open window or using fan , we had a very bad sleep during our stay and running out of the room in the morning from the sweat.. the wifi is v.bad
The location can't be beat. I arrived a little early for check-in and it was no problem. The wireless network worked really well. The room was very clean, and even though mine faced the Esplanade, it was not too noisy at night. For a single, the room was just as spacious as I was expecting. The desk chair was very comfortable to work at.
The only thing I didn't like was the bed. Mine felt like it was too soft, and not just because it was a soft mattress, but it felt over used. They need to make sure they flip the mattresses more often. I sort of solved the problem by sleeping at the opposite end of the bed.
breakfast. Location, lake near by.
no air conditioning. Smelly rooms.
Friendly, central location
"Spacious room" was tiny. Noise from the 6 lanes of traffic was not fully dampened by the windows.
Free public transport ticket Location Powerful shower
staff very kind and polite. - room very good cleaned - location close to the center
room too small: didn't expect such that small -it was a kind of a cubicle - -wifi din't work properly and I couldn't login with laptop -the curtain was broken: could'nt close properly the lower part of it -the person in charge for cleaning forgot to close the door of my room and the door was litteraly opened when I got back at night!
1) Clean 2) Central location 3) The sauna is good
1) I asked the manager about my option of a late check out. He flatly said: "Das geht nicht" rather than telling me that for some additional charge, it is possible. After a long unfriendly discussion he agreed that for an additional charge it was possible. Also, for additional charge, initially he said, "das ist ein Wunsch zimmer" and then corrected himself 10 minutes later 2) Your fitness center is really not a fitness center. only 2 or 3 pieces of equipment in a room doesn't make it a fitness center
Familiar greeting from staff when we arrived. They remembered us. No problem when asking for an additional night. Comfortable rooms. Excellent breakfast. We got adapters for our electronic devices. Wifi works very well.
Breakfast was OK.
Felt like the hotel really catered for business travelers and not so much for families.
Very helpful staff. Received pass for public transit. Printed out my train ticket when I email éd it to hôtel réception. I had à pleasant lunch one day in addition to thé copious breakfast. Easy walk to Hamburg sites and shopping.
No central a ir conditioning. The room Did however have a fan which cooled room enough to sleep.
Excellent location, reasonable price, bonuses are available
-breakfast -Wi-Fi in the room
-small elevators -small bathroom -no air-conditioning in the room
Location very central, staff nice and helpful, all the hotel very clean and very good breakfast
room a bit too hot
Friendly desk staff who shared helpful information on sight-seeing. Clean and quiet room location. Lovely spacious dining room for breakfast buffet which was yummy! Tour Bus Stop just outside the entrance and convenient to Lake Alster and excellent nearby shopping district.
On the high end for my budget. Room was HOT...not good ventilation via window. I wish I had been told there was a public computer I could use. Knowing this sooner would have eased my anxiety about needing to print my Bahn tickets for next travel destination.
Free metro ticket
It was nice to have a fan in the room and windows you can (really) open. The staff are always excellent and it is very clear the management value that. The restaurant and breakfast are excellent.
Good breakfast. Excellent WiFi. Location, close to Ubahn, restaurants, shops and lake
No air-conditioning, very warm, claustrophobic room, view overlooking a wall.
location is awesome
thin walls, you hear everything from the corridor:( once cleaning lady opened the door when we were still sleeping, even though we closed the door in a way it meant the room is occupied
WiFi access is terrible. Any room receive little or almost no signal so I have to go down to lobby everytime I need to access internet. Some of residents were doing same. It's a very nice hotel, but I won't be able to come back again only for this problem.
location, coffee-tea set, cleanliness
very noisy, esp. when windows open; thin walls so you hear your neighbours; a dirty towel that I left on the floor was not replaced but hung up again! I only remarked it when I cleaned my face with it and saw all the make-up stains - yuck!! this should really not happen
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