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Esplanade 11, Hamburg Mitte, 20354 Hamburg, Germany – Show map
Excellent location – rated 9.3/10! (score from 759 reviews)
Rated by guests after their stay at Hotel Baseler Hof.
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Hotel Baseler Hof's staff speaks: French, English, German
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Cycling, Sauna, Fitness Center, Solarium, Massage, Turkish/Steam Bath, Library, Casino
Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not possible) and costs EUR 17 per day.
Room Service, Packed Lunches, 24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
French, English, German
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 6 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 759 reviews
Value for money
Show reviews from:
This 3-star-superior hotel in Hamburg is a 2-minute walk from the Alster Lake and CCH Exhibition Centre. The Alster-Hof features free use of the modern fitness room and sauna.
Score from 1125 reviews Very good
|This hotel is centrally located in Hamburg. It is next door to the CHH Congress Centre and 600 metres from the Dammtor Train Station. It offers free WiFi and free use of public transport.||
This 4-star hotel in central Hamburg features a spa, gym, and elegant rooms with flat-screen TVs. It is a 10-minute walk from the harbor, the Reeperbahn and public transportation.
Score from 457 reviews Very good
This 4-star hotel is located right across from Hamburg Main Station. The Europäischer Hof provides a large spa with swimming pool and a 93 mile water slide.
Score from 2594 reviews Excellent
the rooms the kind service and breakfast.
the small doublerooms are a bit two small for more than one night
Excellent location! Most of the staff were very friendly and helpful!
Rather cold in the room. Travelled in November and could not change temperature in the room. Also, the windows did not seem to close properly - could feel a draft when lieing in bed (which was next to the window). Very old fashioned furniture! Could really do with an update! And beware - if it says small double room - it is really small! Luckily we did not have any large luggage - would have had a problem manoeuvring it around in that small room.
Everything, incl location, facilities etc
A bit on the expensive side. 2 nights stay cost as 4 nights in a same class hotel in Berlin.
Pretty much everything, excellent location
Room was a bit too small and needs air con, got a bit stuffy.
The entire atmosphere that the staff create makes a visitor feel very comfortable. The location is very central The restaurant and service is good
There is nothing to dislike
Staff, Hotel, Sauna
Nothing was all good
The centrality of the hotel is really important and in a few minutes walk you can get to the market place in Hamburg. Nearby is the metro stop. hey were very good to erase any sign of employment Nazi Wehrmacht.
We booked a comfort room and we were allocated a room in a near container with a nice view of the front office, but no larger than 20 m2. The room is devoid of air conditioning and I guess as you can stay in the summer. No bathrobe, slippers and neither nor some kind of comfort (cabinet attached to the bed and microscopic in size and insufficient). To make tea in the room it was necessary to move with the kettle and the coffee table to find an available outlet. The breakfast was acceptable.
Personalet, renlighed, beliggenhed
Kun en ad gangen kan benytte Wi-Fi
The room was comfortable and clean. The location was excellent, in a beautiful part of the city. The breakfast was very complete and delicious, the buffet offered a wide choice. I could enjoy also the lunch-buffet and coffee breaks during the conference that was held there. The conference room was very well equipped.
The wifi connection was very poor on my laptop. I could use it on my smartphone, but could not work at all on my laptop.
Location Staff Breakfast Dinner
parking far away and expensive bed quality not so good
Tiny room, uncomfortable bed (If you are going to use waterproof mattress covers then at least put a decent layer over the top rather than just a very thin sheet) up against a wall so thin I could hear the man in the next room every time he coughed - or worse! Someone shouting for over an hour in the middle of the night and no apparent intervention from staff to stop the noise.
The bathroom. The bedding! Friendly and efficient staff.
Small bedroom. Thought it was over-priced .
The hotel has bit fairier price among the expensive hotels of Hamburg. The general quality of hotel is good.
The bad thing are walls which are not really sound proof. At least I experienced some noise from the other side of wall. The restaurant room should be bigger.
The location near city centre with U-Bahn very close. Great choice and variety for breakfast. Helpful friendly staff.
No complaints about service but cost was a bit expensive.
Good location, nice instalations, the crew is very dedicated and attentive. It offers individual rooms for a very reasonable price.
location perfect ,nice lobby , staff friendly and helpful , clean ,facility
back side rooms should be closed and should not be sold for clients ..extremely hot with no fresh air in the room even with open window or using fan , we had a very bad sleep during our stay and running out of the room in the morning from the sweat.. the wifi is v.bad
The location can't be beat. I arrived a little early for check-in and it was no problem. The wireless network worked really well. The room was very clean, and even though mine faced the Esplanade, it was not too noisy at night. For a single, the room was just as spacious as I was expecting. The desk chair was very comfortable to work at.
The only thing I didn't like was the bed. Mine felt like it was too soft, and not just because it was a soft mattress, but it felt over used. They need to make sure they flip the mattresses more often. I sort of solved the problem by sleeping at the opposite end of the bed.
breakfast. Location, lake near by.
no air conditioning. Smelly rooms.
Friendly, central location
"Spacious room" was tiny. Noise from the 6 lanes of traffic was not fully dampened by the windows.
Free public transport ticket Location Powerful shower
staff very kind and polite. - room very good cleaned - location close to the center
room too small: didn't expect such that small -it was a kind of a cubicle - -wifi din't work properly and I couldn't login with laptop -the curtain was broken: could'nt close properly the lower part of it -the person in charge for cleaning forgot to close the door of my room and the door was litteraly opened when I got back at night!
1) Clean 2) Central location 3) The sauna is good
1) I asked the manager about my option of a late check out. He flatly said: "Das geht nicht" rather than telling me that for some additional charge, it is possible. After a long unfriendly discussion he agreed that for an additional charge it was possible. Also, for additional charge, initially he said, "das ist ein Wunsch zimmer" and then corrected himself 10 minutes later 2) Your fitness center is really not a fitness center. only 2 or 3 pieces of equipment in a room doesn't make it a fitness center
Familiar greeting from staff when we arrived. They remembered us. No problem when asking for an additional night. Comfortable rooms. Excellent breakfast. We got adapters for our electronic devices. Wifi works very well.
Breakfast was OK.
Felt like the hotel really catered for business travelers and not so much for families.
Very helpful staff. Received pass for public transit. Printed out my train ticket when I email éd it to hôtel réception. I had à pleasant lunch one day in addition to thé copious breakfast. Easy walk to Hamburg sites and shopping.
No central a ir conditioning. The room Did however have a fan which cooled room enough to sleep.
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