Hotel Berlin, Berlin

la tranquillità della sauna e la disponibilità di quotidiani

la funzionalità della scheda che fa da chiave alla stanza (non apriva la porta) e anche permette di salire con l'ascensore (sono rimasta bloccata) - Ho dovuto sostituirla 3 volte.

Centralià dell'hotel. Funzionalità della struttuta a varie esigenze. Struttura moderna. Buona accoglienza e servizi, in camera, molto utili.

In alcune camere non è compresa la colazione

Disponibilità del personale

Disturbati il primo giorno dal personale delle pulizie

lo shuttle gratuito per la fiera

la domenica mattina all'uscita verso le 9 molta lentezza e coda per il check out

la prima colazione, la sauna e l'area fitnees, il bar ben fornito

il costo elevato, la pulizia del letto (peli sulle lenzuola), l'assenza in bagno di saponette,spugnette scarpe, denrifricio, accappatoio ecc.

Apart from the receptionists, nobody else from the stuff made an effort to reply in English.Replies were in German only making ti hard to communicate especially in the bar.

Asked for a double bed when made reservation 8 weeks prior to arriving but instead got 2 twin beds pushed together , contacted reception but got no satisfaction until following day , totally unacceptable .

Location, friendly staff, and comfort are the most advantages of the hotel

Expensive extra room services

localization of this hotel is great, rooms are big and comfortable. the excelent thing is projecton near by reception where everybody can play socer:)

lady in reception was very unpolite, I never seen such behaviour before - bad day maybe?

Location suited my needs

First room offered was totally unacceptable for size. Not as confirmed by Booking.com. Overall experience was not value for money.

Spacious rooms and bathrooms, quite close to the shopping area (within a walking distance).

Surrounded by the ugly block of flats,stinking and stuffy corridors.

It's well situated and rates appear to be fair at first glance (see also below). It has parking and helpful staff

The so-called free internet service was not free at all -- in fact, I paid more for four days of internet access than i do for an entire month at home -- an here's the killer: You find this out when you check out. There's a complicated procedure, whereby you need to get an access code by phone -- this required four attempts before it worked. Next, you need to select things from a screen where the icons are so small you can barely see them, and they all appear to have the same color. Nowhere does it say that this is charged separately, or what the rate is. To make matters worse, the code needs to be entered anew every 24 hours, effectively disrupting your surfing the next the day.