Grand City Excelsior Hotel Berlin

Keskeinen sijainti, hyvät liikenneyhteydet, miellyttävä palvelu.

ystävällinen ilmapiiri. selkeä. ei mitään tarpeetonta ylimääräistä. kaikki oleellinen toimi hienosti.

aamiainen saisi aina kuulua hotellin hintaan.

hyvä aamiainen ja hotellin sijainti

Sijainti erinomainen. Ainakin sisäpihan puolen huoneet rauhallisia.

Ei neljän tähden tasoa. Huone pieni, WC:ssä viemärihajua.

Keskeinen sijainti

Hotelli oli siisti ja rauhallinen, palvelu oli ystävällistä. Aamupala oli erinomainen ja palvelu siellä ammattitaitoista ja ystävällistä.

Kaikki ok

Tyynyissä ei ollut mitään vikaa, kuten joissain arvioissa on maínittu. Henkilökunta yleisesti ystävällistä, lukuunottamatta baarin tarjoilijaa. Aamupala ihana! Viereisistä huoneista kuului ääniä ja meteliä huoneeseemme samoin hissiaulasta.

Jäi paha maku siitä, että pitkän kaupungilla kävelypäivän jälkeen istahdin aulatilassa oleville tuoleille nauttimaan muutaman huikan omasta limonadipullosta ennen check-outia ja välittömästi alakerran baarin tarjoilija tulee naputtamaan omien juomien nauttimisesta. Missään ei kerrottu, että alakerran nojatuolit kuuluvat baarille (jossa ei luonnollisesti omia juomia sallita).Tökeröä käytöstä heiltä

Cost, cleanliness, and fine curtious staff. All went well and very efficient. It was even better than I expected, and I would stay there again

When attacked by mosquitos(TRUE) in the room i was moved without fuss to another room immediately. The very polite and courteous staff were great at all times.

paying for music/tv in the room

Good location for getting around the city.

I would expect at least the Internet access included for this kind of price. As a service, this is very cheap to provide and would greatly improve the value for your guests. Also breakfast for 16 EUR is far too much. Don't think this was a 4 star hotel level.

Hotel was in a good location and was convenient for some of the sights and local bars. Staff were helpful and friendly

The bar prices were far too high almost £6 for a glass of beer and the facilities were certainly not four star. the rooms were small and needed re furbishment - i have stayed in much better 3 star hotels

Hotel was central to all internal travel within the city including travel to and from airport Hotel had good food and the maid service was excellent

no british newpapers available

Excellent location- close to tube, trains, etc. The room was cleaned on a daily basis and had adequate facilities- television, tea/coffee making facilities & a fridge. The staff were extremely polite, friendly and helpful. The hotel was advertised as 4 star, but by British standards I would say it was 3 star. This was not really a big problem for me as I did feel that I got good value for money overall, but a customer expecting a 4 star hotel may be slightly disappointed.

We had booked on a room only basis and if we had wanted to eat breakfast in the hotel it would have cost 16 euro per person per day. This is extremely expensive for Berlin where prices are generally much lower than other European capital cities.