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Frankfurter Allee 57-59, Friedrichshain-Kreuzberg, 10247 Berlin, Germany – Show map
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Best Western Hotel City Ost's staff speaks: English, German
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Food & Drink
WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs EUR 12 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, Laundry, Shoeshine, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All older children or adults are charged EUR 20 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 908 reviews
Value for money
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This hotel in Berlin's Friedrichshain district offers free Wi-Fi, daily breakfast buffets, and great transportation connections. The Alexanderplatz square is just 5 subway stops away.
Score from 482 reviews Very good
This modern, 3-star hotel and hostel in Berlin’s trendy Friedrichshain district is across from Warschauer Strasse Train Station. It features an Italian restaurant, indoor pool, and free Wi-Fi.
Score from 3475 reviews Very good
This 3-star-superior hotel is in Berlin’s Charlottenburg district, between Berlin’s Exhibition Center and the Kurfürstendamm shopping street.
Score from 3052 reviews Very good
Offering a restaurant, a 24-hour front desk and a bar, Holiday Inn Berlin City East Side is located in the trendy Friedrichshain neighbourhood of Berlin.
Score from 579 reviews Very good
Perfect location, right at a metro stop.
Not getting the TV fixed whereas we'd asked the reception.
The U-Bahn is right outside the door of the hotel which means it couldn't be easier to get around, and the hotel is really only a few minutes away from the centre. The room was basic enough but modern. It has everything you need and you can ask reception for mini toiletries free of charge. The room also has a nice bathroom and powerful shower. Perfect for the amount of time you're really going to spend in the room anyway. The hotel is really close to a cool area with plenty of bars and restaurants. I'd definitely book it again.
Great place - in front of the Metro ( 2m ). A lot of nice places around, restaurant, bar - Good parking service fairly cheap 12Euro per day
Wifi did not work for the entire stay
Good location. Tea/coffee set free of charge.
Internet was very very slow
Bad first night sleep due to street noise. Second night great when staff changed room for us.
Very good value for money Friendly staff Central located in Fhain 10min.away from Alexanderplatz with U5
Wifi very slow
Good location, just above metro station. Lots of shops, cafes and restaurants around, nearby.
Small room. A small room. Asked for guaranteed internet, but there was no connection at all. Was advised to go to a internet cafe. This took time and money. I think this was unjust they didn't offer any compensation. Some of the staffers should be more cheerful.
price, location, cleanliness
zero internet access. wifi did not work and neither did the ethernet wall connection. staff was deceptive about the issue -- every time i asked about it i was told that it would be up within a couple of hours. very annoying. otherwise the hotel was fine. the staff was a bit curt, but that is endemic to berlin culture.
it is very bad that you have no toilet on the ground floor but at the end of the breakfast room on the first floor.
That breakfast wasn't included
breakfast location room-bed
elevator stuff on the reception!!!!
A great hotel for young couples who are looking for a place to spend the night only and are not looking to stay all day in their room. The room was clean and was cleaned every day. A great location-you have a metro stop just by the hotel door and a supermarket two steps near by. The staff was very helpful and friendly
Staff are lovely & so helpful! Went out of their way to make the stay so comfortable!
High speed wifi non existent in room. If you were lucky to get a bar, that would be because you stood on your tippy toes in the corner behind the entry door!! Otherwise, you met your fellow travellers who were all sitting in the corridor attempting to get wifi!
The hotel was very good but the neighbourhood was terrible. It was located it what used to be east Berlin. Our garden view over looked ruins of buildings and weeds growing on a lower roof.
Berlin is still two cities in one. The east is still very depressing. Thank goodness we had a metro station right outside our hotel, would not want to walk in this neighbourhood.
The location of this hotel is just a few steps from the U-bahn. Upstairs and on the back side, was very quiet. The free Wi-Fi worked well though was occasionally slow.
the reception staff were all friendly and helpful the wi-fi was good where I was (6th floor) the location - the U-bahn stop is right outside, and it's a short walk to the wonderful Karl-Marx-Allee the air-conditioning worked well
the bed - two single duvets over two single beds pushed together no fridge
This is probably the best accomodation option in this location
A minus of this hotel is non-conditioned rooms. When the weather is hot (and it was hot during my stay), it becomes a problem.
Good location close to the metro.
Carpets are very dirty all over the hotel. I didn't want to continue staying there for the full week as planned, the hotel was not willing to refund me for the days left even though I moved to a different hotel. They still charged me for the full amount.
Location and staff
Keys not working first few days
Best Western is abusing of its brand to bring more hotel units in its nets, but the result is a complet lack of coordination in maitaining a uniformity in quality control of the "choosen" new members. The Best Westren Hotel City Ost is nothing more than a horrible B&B and has less confort and cleanless than a slam youth hotel. We believe that the regional managers of Best Western are cutting the trunk to get the fruit. If we compare Accor Hotel, Atlantica Hotels (Choice, Quality, Park Inn etc), IHG (Holiday Inn) we do not find with Best western a minimum of standard quality control and it is most of the time a bad surprise rather than a regukar or good surprise. Best Western brand is not a reliable brand and definetly it exist better option on the market. We lost money and Best Western lost its final credibility.
Sited in east Berlin - lots of cheaper eating / drinking places Excellent U - Bahn connection Excellent value for money
bad smell in a room, unclean carpet, bad wifi connection on the 5th floor.
Very helpfull personal... Easy check-in things where in order
I cannot think of anything
Clean, good service
No wi-fi in the room
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