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Best Western Hotel City Ost
Frankfurter Allee 57-59, Friedrichshain-Kreuzberg, 10247 Berlin – Show map
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6 Reasons to Choose Best Western Hotel City Ost
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1194 properties in Berlin
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876 verified reviews
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Best Western Hotel City Ost's staff speak: English, German
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Food & Drink
Free! WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs EUR 12 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, Laundry, Shoeshine, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge in a crib.
All older children or adults are charged EUR 20 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Best Western Hotel City Ost accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 876 reviews
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The location of this hotel is just a few steps from the U-bahn. Upstairs and on the back side, was very quiet. The free Wi-Fi worked well though was occasionally slow.
the reception staff were all friendly and helpful the wi-fi was good where I was (6th floor) the location - the U-bahn stop is right outside, and it's a short walk to the wonderful Karl-Marx-Allee the air-conditioning worked well
the bed - two single duvets over two single beds pushed together no fridge
This is probably the best accomodation option in this location
A minus of this hotel is non-conditioned rooms. When the weather is hot (and it was hot during my stay), it becomes a problem.
Good location close to the metro.
Carpets are very dirty all over the hotel. I didn't want to continue staying there for the full week as planned, the hotel was not willing to refund me for the days left even though I moved to a different hotel. They still charged me for the full amount.
Location and staff
Keys not working first few days
Best Western is abusing of its brand to bring more hotel units in its nets, but the result is a complet lack of coordination in maitaining a uniformity in quality control of the "choosen" new members. The Best Westren Hotel City Ost is nothing more than a horrible B&B and has less confort and cleanless than a slam youth hotel. We believe that the regional managers of Best Western are cutting the trunk to get the fruit. If we compare Accor Hotel, Atlantica Hotels (Choice, Quality, Park Inn etc), IHG (Holiday Inn) we do not find with Best western a minimum of standard quality control and it is most of the time a bad surprise rather than a regukar or good surprise. Best Western brand is not a reliable brand and definetly it exist better option on the market. We lost money and Best Western lost its final credibility.
Sited in east Berlin - lots of cheaper eating / drinking places Excellent U - Bahn connection Excellent value for money
bad smell in a room, unclean carpet, bad wifi connection on the 5th floor.
Very helpfull personal... Easy check-in things where in order
I cannot think of anything
Clean, good service
No wi-fi in the room
The fan in the toilet starts automatically and is working loudly for a long time after you leave the toilet. This is disturbing, especially at night. Also, the air condition is so loud that we could not sleep while it was working.
Location is really great for those going to Berlin to know more than just the basic touristic spots; the hotel is right in front of a subway station; room (classic double) was really comfortable for two people and shower was GREAT.
Wifi didn't work in the 510 room; had friends on 303 and wifi worked perfectly there.
nice, clean and well situated in Berlin
amenities are quite basic but still good
Great location, out of the door and onto the tube. Friendly staff who are very helpful, next time I'm in Berlin I will be staying here for sure
poor coverage of wifi
I needed to extend my stay for urgent reasons and the staff was very helpful, they let me stay in the same room with the same rate for more three nights!
The street was a little bit noisy
Great location, the S-Bahn just outside the hotel. Room was clean and comfortable
Check -in at 14:00 is very late. I arrived at 11:00 and had to wait 3 hours to get in to my room
Pillows! But anyway it's my fault, I should have changed them starting from the very first night. I realized I had the choice too late!
Great bed and shower.
Wifi don't works inside de room. Expensive breakfast.
Clean and quite new hotel
WiFi coverage in room is very low. In the room fridge is missing
Very friendly staff, the guy on the desk at night was very helpful. Room was clean. Hotel is situated in a great location, hotel door is beside the entrance to Samariterstrasse u-bahn station.
More expensive than I would have expected. Double bed was actually two single mattresses with two single blankets on a double base.
Posizione ottima, stanza ottima, prezzo onesto
Excellent location in lively Friedrichshain; U-Bahn station at 10 meters. Excellent price deal just after Easter.
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