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Newest reviews for Best Western Hotel City Ost

  • Kevin
      United States of America
    August 7, 2014

    The location of this hotel is just a few steps from the U-bahn. Upstairs and on the back side, was very quiet. The free Wi-Fi worked well though was occasionally slow.

    8.3

  • John
      United Kingdom
    August 3, 2014

    the reception staff were all friendly and helpful the wi-fi was good where I was (6th floor) the location - the U-bahn stop is right outside, and it's a short walk to the wonderful Karl-Marx-Allee the air-conditioning worked well

    the bed - two single duvets over two single beds pushed together no fridge

    7.9

  • Sergey
      Germany
    August 3, 2014

    This is probably the best accomodation option in this location

    A minus of this hotel is non-conditioned rooms. When the weather is hot (and it was hot during my stay), it becomes a problem.

    8.8

  • Roy
      United States of America
    August 2, 2014

    Good location close to the metro.

    Carpets are very dirty all over the hotel. I didn't want to continue staying there for the full week as planned, the hotel was not willing to refund me for the days left even though I moved to a different hotel. They still charged me for the full amount.

    3.3

  • Anonymous
      United States of America
    July 31, 2014

    Location and staff

    Keys not working first few days

    8.8

  • Yves
      Brazil
    July 29, 2014

    Best Western is abusing of its brand to bring more hotel units in its nets, but the result is a complet lack of coordination in maitaining a uniformity in quality control of the "choosen" new members. The Best Westren Hotel City Ost is nothing more than a horrible B&B and has less confort and cleanless than a slam youth hotel. We believe that the regional managers of Best Western are cutting the trunk to get the fruit. If we compare Accor Hotel, Atlantica Hotels (Choice, Quality, Park Inn etc), IHG (Holiday Inn) we do not find with Best western a minimum of standard quality control and it is most of the time a bad surprise rather than a regukar or good surprise. Best Western brand is not a reliable brand and definetly it exist better option on the market. We lost money and Best Western lost its final credibility.

    3.3

  • Anonymous
      United Kingdom
    July 28, 2014

    Sited in east Berlin - lots of cheaper eating / drinking places Excellent U - Bahn connection Excellent value for money

    8.3

  • Zita
      Latvia
    July 28, 2014

    bad smell in a room, unclean carpet, bad wifi connection on the 5th floor.

    7.1

  • Flemming
      Denmark
    July 18, 2014

    Very helpfull personal... Easy check-in things where in order

    I cannot think of anything

    8.3

  • Henrik
      Sweden
    July 17, 2014

    Clean, good service

    No wi-fi in the room

    7.1

  • Anonymous
      Norway
    July 15, 2014

    Cleanliness

    7.1

  • Yury
      Russia
    July 15, 2014

    The fan in the toilet starts automatically and is working loudly for a long time after you leave the toilet. This is disturbing, especially at night. Also, the air condition is so loud that we could not sleep while it was working.

    5

  • Fernanda
      United Kingdom
    July 9, 2014

    Location is really great for those going to Berlin to know more than just the basic touristic spots; the hotel is right in front of a subway station; room (classic double) was really comfortable for two people and shower was GREAT.

    Wifi didn't work in the 510 room; had friends on 303 and wifi worked perfectly there.

    8.3

  • Patrick
      United States of America
    July 8, 2014

    nice, clean and well situated in Berlin

    amenities are quite basic but still good

    8.3

  • Keith
      United Kingdom
    July 6, 2014

    Great location, out of the door and onto the tube. Friendly staff who are very helpful, next time I'm in Berlin I will be staying here for sure

    10

  • Piotr
      Poland
    June 19, 2014

    poor coverage of wifi

    9.2

  • Anonymous
      Egypt
    June 6, 2014

    I needed to extend my stay for urgent reasons and the staff was very helpful, they let me stay in the same room with the same rate for more three nights!

    8.8

  • Ronen
      Israel
    June 3, 2014

    The street was a little bit noisy

    10

  • Anastasia
      Ireland
    May 23, 2014

    Great location, the S-Bahn just outside the hotel. Room was clean and comfortable

    Check -in at 14:00 is very late. I arrived at 11:00 and had to wait 3 hours to get in to my room

    8.8

  • Lorenzo
      Italy
    May 21, 2014

    Pillows! But anyway it's my fault, I should have changed them starting from the very first night. I realized I had the choice too late!

    7.1

  • Gabriela
      Brazil
    May 20, 2014

    Great bed and shower.

    Wifi don't works inside de room. Expensive breakfast.

    8.8

  • Matteo
      Italy
    May 8, 2014

    Clean and quite new hotel

    WiFi coverage in room is very low. In the room fridge is missing

    8.8

  • Stephen
      Ireland
    May 7, 2014

    Very friendly staff, the guy on the desk at night was very helpful. Room was clean. Hotel is situated in a great location, hotel door is beside the entrance to Samariterstrasse u-bahn station.

    More expensive than I would have expected. Double bed was actually two single mattresses with two single blankets on a double base.

    9.2

  • Luca
      Italy
    May 4, 2014

    Posizione ottima, stanza ottima, prezzo onesto

    9.6

  • Anonymous
      Luxembourg
    April 28, 2014

    Excellent location in lively Friedrichshain; U-Bahn station at 10 meters. Excellent price deal just after Easter.

    9.2

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