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Newest reviews for Best Western Premier Steubenhof Hotel

  • Anonymous
      United Kingdom
    August 22, 2014

    Staff were very helpful and friendly. The hotel was easy to find and comfortable. Coffee and biscuits were available at reception, to take away.

    The hotel was a bit 'grubby' - perhaps there was some work going on. For a 4* I have stayed at nicer hotels. It was ok for a night.


  • Aaron
      United Kingdom
    July 22, 2014

    The double room was lovely and comforable, cleaned daily and spacious. The staff were as politeand friendly and you could hope for and most spoke excellent English which helped communicate.

    The wifi at the hotel (although free) was not great. When connected it was fine, but often disconnected and the 24hr access codes often did not work (around half didn't work) which was just an inconvenience having to contact reception every time to get a new code. The restaurant was also a bit pricey.


  • Elizabeth
      United Kingdom
    July 1, 2014

    This hotel was excellent, staff first class and facilities and cleanliness also excellent.



  • Mohamed
    June 29, 2014




  • Edward
    June 29, 2014

    The location -- went to a concert at the SAP Arena - Bus service is just a short walk down the street & goes right to the arena. Also, their is a number of small restaurants near.

    Not a big complaint, but no nightstands.


  • Stephanie
      United States of America
    June 27, 2014

    The Wi-Fi was very good and easy to use. My favorite thing was the air conditioning. If you've done much traveling in Europe, you know their version of air conditioning is quite different from the American version. Trying to cool off a room in warm weather is usually an exercise in futility. This hotel is the exception. Excellent, powerful AC. We actually had to raise the temperature a little once returning from a concert @ SAP Arena. Also great location near SAP and parking fee of 11 euro, very reasonable. We will stay here again next time we are in Mannheim.

    The only thing that comes to mind.....breakfast per person seemed a little pricey, but we never looked at the buffet, so in all fairness, I can't say that it wasn't worth it.


  • Anonymous
    June 10, 2014

    Extra fee for room Service; Only expensive breakfirst available.


  • Gary
      United Kingdom
    May 18, 2014

    Friendly staff who spoke English. A good breakfast was provided.

    Lack of decent English language TV channels


  • Charles
      United Kingdom
    April 22, 2014

    Location, and transport connection with Strassenbahn

    Pillows probably the worst in the world, had sheets that were thicker


  • Anonymous
    April 1, 2014

    Price of the breakfast !


  • Anonymous
    August 20, 2013

    Best Western Premier Steubenhof Hotel was closed for repairs, and I moved to the hotel Best Western Premier Hotel LanzCarré - a new hotel near the railway station. The room is clean, modern, comfortable. Has everything you need, including a kettle. Modern equipment: tv, radio in the bathroom, plenty of sockets and connectors for different devices. A large window looked out onto the green square. The staff was very friendly.


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