Best Western Hotel Goldenes Rad

Su ubicacion

Las fotos de las habitaciones no se corresponden con la realidad, posee dos edificios separados y la habitacion que nos dieron estaba en un edificio separado del hotel (aun tenia el nombre del antiguo hotel al que pertenecia y que por lo visto han comprado para ampliar el nº de habitaciones), he estado con anterioridad en este mismo hotel en el edificio principal y considero una estafa que cobren lo mismo, la habitacion no se corresponde a un 4 estrellas, el cuarto de baño tenia el tamaño de un armario, las toallas estaban muy desgastadas, el mobiliario estaba en mal estado, no habia telefono en la habitacion, para ir a la recepcion o a desayunar habia que cruzar la calle e ir al edificio principal

Location - this was our second visit

The TV is antequated with only CNN news available in english - have you watched CNN for an entire evening?!!! No tea making facilities in room which youn would expect for a hotel of this standard. Also the towels are so hard and in desperate need of a softening agent.

Thre are 2 buildings of the Hotel. The older one is 50 m from lake, without direct view to lake - normal city hotel, quiet location on the side street. Second one is new modern building , polyfuncional where the Hotel is occupying 7 really marvelous seeside appartaments on the first floor with modern desing and furnituring and absolutelly direct Bodensee lake view, sometimes over lake to Swiss. If You would like something extraordinary You need to book Seeside appartaments ( sure more expensive but good money/value ratio !!) , othervise it is normal 3+ star hotel.

Missing these important on the portal information about two buildings of Hotel and notice that there is needed to drive to town center through pedestrian zone directly to door of hotel ( it is not prohibited!! )

I liked the location of this hotel. And the best part of the hotel is the restaurant.

There were many things I did not like. First and formost my room-it was old and rundown. Apperently there were redone rooms-and very much to my dismay they would not switch me. I was very dissappointed! I tried to talk to the girls at the front desk and they just ignored me and were quite rude! Also there was no air conditioning and it was quite warm.

rooms very clean - reception v efficient

The town clock chiming from 6 in morning til 11 at night!! V loud + not v relaxing!! General noise.

breakfast was good and the restaurant dinner was more than excellent. desk staff were always helpfull .

the hotel was overheated and being on the top floor the air conditioning could not cope with the suns heat through over-large windows

good breakfest

I think it is not 4 stars hotel: very small room (but I booked a double comfort room) in small building behind main hotel, very noisy street, a little bathroom (toillette?), not comfortable.

Excellent room - beautifully designed. Very comfortable. Also, the hotel has a lovely, friendly atmosphere.

The room was great and spacious (seaside apartments), but it was very, very noisy (1st floor).

Noisy room. Impossible to sleep.

Location, room, breakfast, internet wi-fi free

Service

Excellent location, breakfast and staff. It was also possible to hire bikes direct from the hotel which was handy.

The road works outside our window and the squashed flies on the ceiling!

Comfortable, quiet, just in the heart of the city, very close to the lake side and to the museum.

A lift should be integrated into the main building.

Great location within walking distance of ferries, pubs and restaurants. Breakfast great

No bar