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Newest reviews for Best Western Raphael Hotel Altona

  • Bartosz
    August 1, 2014

    Staff was very friendly and helpful.

    Non air-conditioned. This isn't a case most of the year but it was 33C when we were staying.


  • Anonymous
    July 23, 2014

    Very comfortable bed; extremely clean, spotless; pleasant decoration; excellent location one step from Altona train station; supermarket, restaurants and all shops very close.

    I was there on an extremely hot weekend and the room had no AC (I slept with the window open, but then heard noise from the trains early in the morning. I guess this is not an issue most of the times, as temperatures over 30C are probably not very common); be aware there is no social area in this hotel.


  • Alexander
    June 24, 2014

    room was clean. bathroom was ok regarding size and equipment.

    the room was tiny, way too small to feel comfortable. the mattress has a rubber cover which makes you sweat as it prevents air circulation. we took it off. the elevator ends on the 3rd floor, our room was on the 4th.


  • Anonymous
      South Korea
    June 1, 2014

    The room was fine, the location great (Altona is a lovely alternative to Frankfurt central, and is just a short S ride away). Beds very comfortable.

    I had originally booked a comfort double room online, but when I arrived the staff had changed the room to a regular double, but insisted on the same price. Though I understand that the hotel was full, I didn't appreciate the changing stories from the different staff members, and the fact that I was not informed of the change in the room before I went in and checked it out.


  • Nikolaos
    April 22, 2014

    Internet connection Altona station very close

    Size of room Staff Pillows Bed comfort we did not sleep well we stayed 3 nights


  • Andrew
      United Kingdom
    January 13, 2014

    Proximity to rail station.


  • Anonymous
    November 26, 2013

    I had to pay in advance, even though I had stayed there before and always payed at checkout. Ridiculous "new policy". Never again.


  • Anonymous
    October 19, 2013

    Near Altona station (train, bus, metro) Good and plenty breakfast Large and confortable rooms


  • Mark
      United Kingdom
    October 1, 2013

    Good beer. Nice city to visit.


  • Bruce
    September 11, 2013

    Great, convenient location.

    I bit expensive.


  • Stuart
      United Kingdom
    July 16, 2013

    Rooms comfortable Friendly staff

    Very hot rooms Hotel having work done at the time we were there


  • Penelope
    June 30, 2013

    The location was good, staff helpful, comfy room not too much noise from trains even though we were just across the road.

    The English speaking television channel was veryw distorted.


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