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Newest reviews for Hotel Burgschänke

  • Jackie
      New Zealand
    September 11, 2014

    The staff were nice and friendly, easy parking, the meals were good. Quiet location.

    There is nothing to do around the hotel, even going for a walk wasn't really possible due to the narrow road. Wifi didn't work even in the restaurant area. If we had known, we would have opted for staying in the next village which we discovered was only 5 mins up the road.

    6.7

  • Paul
      United Kingdom
    September 6, 2014

    Staff we're very friendly and helpful Beautiful surroundings Very quiet and relaxing Food was good and service was great and quick.

    Wi Fi didn't work in our room A kettle would have been good in our room.

    8.3

  • John
      United Kingdom
    September 4, 2014

    A smart clean hotel but very slightly off the beaten track. Very nice and friendly staff who were anxious to please. Quiet location ensured a good night's sleep.

    It was all good and to be picky, breakfast could have been better with something hot to eat other than toast!

    9.6

  • Sarah
      United Kingdom
    August 26, 2014

    Staff were very friendly and welcoming, food was great value and delicious! Loved the room with the pond outside, overall very romantic atmosphere and lovely place to stay.

    10

  • James
      United Kingdom
    August 21, 2014

    Friendly, quirky and fun. Very good value for money. English spoken. Excellent location for touring. So good we will return.

    Poor wifi in the room. Attention needed to housekeeping in public areas inside and out, but bedroom was clean.

    7.9

  • Wendy
      United Kingdom
    August 20, 2014

    Very friendly staff Great food Easy to find Easy booking Excellent value for money for an inexpensive stop over location

    8.8

  • Mike
      United Kingdom
    August 19, 2014

    Excellent staff who spoke some English

    8.8

  • Anonymous
      Netherlands
    August 13, 2014

    Friendly staff, very nice environment, close to highway

    Poor quality of wi-fi No elevator

    6.7

  • James
      Canada
    August 11, 2014

    location, it was quiet in a valley, good economical food at the restaurant

    hallway a bit dark, had to call if arriving after 7pm

    7.5

  • Adrian
      United Kingdom
    August 9, 2014

    excellent food, good Staff, Quite Basic but good value for money. Large comfortable rooms.

    A little on the remote side.

    7.5

  • Paul
      United Kingdom
    August 8, 2014

    Great location, quiet. Close to Mosel and places of interest

    7.5

  • Bob
      Netherlands
    August 7, 2014

    Good location at the banks of the river Rhein, just a 30 minute drive away from Koblenz centre. Budget room was OK value for money. All and all a good place for a stop over or a city trip to Koblenz.

    WiFi was poor upstairs, although downstairs there we had no trouble at all. Restaurant menu pretty high priced. Our previous occupants clearly had a dog with them, we could tell from the smell and dog hairs in our room. But, nothing too worrying though.

    5.4

  • B
      Netherlands
    August 6, 2014

    Cleanliness, location, super nice staff, close to highway.

    The plug in the basin was broken.

    9.2

  • Julie
      United Kingdom
    August 6, 2014

    The hotel was conveniently located and the staff were friendly. The restaurant was also very good and good value for money all round.

    7.9

  • Michael
      United Kingdom
    August 2, 2014

    Nice location, very helpful, nice food

    nothing

    8.8

  • John
      United Kingdom
    August 1, 2014

    The setting is lovely once you have found it. Staff we're very welcoming. They did apologise when we checked out and seemed genuinely sorry.

    The cleanliness left a lot to be desired, the room allocated to one of our party had not been cleaned in a long time, bed sheets dirty and covered in hair, shower and basin filthy, even the walls were dirty. All of the rooms looked tired and were in need of updating we only stayed one night and would not choose to return again. Shame really as it could be a nice hotel with a bit of TLC

    4.6

  • David
      United Kingdom
    July 28, 2014

    Lovely location in a wooded area, nice walk through the gardens opened up to great views of the Mosel valley. Nice clean room with views over the garden, Parking on site. Great breakfast.Easy drive to Koblenz for sightseeing etc. Easy location to find being near to main road but far enough not to hear anything.

    Steps up to hotel and more to room a little exhausting but that's how you get the views. Staff did their very best with language difference, it is Germany after all !

    7.5

  • Anonymous
      United Kingdom
    July 22, 2014

    The staff were helpful and friendly. The bathroom was big. If it is just a cheap overnight stay and you are not overly fussed on the things mentioned in the negative comments, I think it would be ok. Beds were comfy and shower good.

    A lot of hairs on the sheet in the bed, bedding was old and bobbly . A lot of the stuff in the room was sort of falling apart, we opened the curtains and the pole came apart. Opened the shower door and the handle came off, bit disconcerting!

    5.8

  • Claes
      Sweden
    July 22, 2014

    Nice basic family room with lots of windows and nice balcony with afternoon sun. Good food for price, nice breakfast. English speaking staff

    No pillowcases in extra beds. Internet did not work at all.

    8.3

  • Anonymous
      United Kingdom
    July 21, 2014

    Great room . excellent breakfast and great dinner at hotel restaurant

    Isolated, no nearby river walks

    9.6

  • Saulius
      Lithuania
    July 20, 2014

    A very convenient and quiet location Friendly staff Spacious room

    Reception did not answer when we called a few times (and they ask you to call if you arrive late) There was strange mis-management of my payment - upon arrival at the hotel we were told the payment was ok, then after a week or so Booking.com reported the reservation had been cancelled and I was billed for no-show, then I reported staying there and got an email asking me to pay again.

    7.9

  • Ruth
      United Kingdom
    July 20, 2014

    Ideal on route from Bavaria to Calais and home. However would like to have more time here in future. Great atmosphere and restaurant. Obviously as explained improvements are on going since taking over earlier in year. Very good value.Congratulations. Keep it up!

    Hair dryer would be good but I suppose I could have asked as staff very obliging.

    7.9

  • Usman
      Sweden
    July 17, 2014

    Everything was perfect except the hotel doors were closed at 11 pm. :)

    10

  • Gerard
      United Kingdom
    July 17, 2014

    The hotel staff were excellent in sorting out a problem with our booking caused by Booking.com, unlike the Booking.com customer service person who just hung the phone up and very dismissive

    The Booking.com customer service person, very unhelpful

    8.3

  • Quinton
      United States of America
    July 9, 2014

    Very friendly staff. Famly run. Speaks some English. Be sure to call if you are arriving after 9pm. Food and wine is good and they offer a wine tasting including their own wine. Ask the staff how to get to their vineyard and feed the pets goats. Beautiful location and short drive to Deutsches Eck ("German Corner") where the Moselle joins the Rhine in Koblenz. See the enormous monument to Kaiser Wilhelm and take the cable car up to the fortress of Ehrenbreitstein.

    Internet only worked in restaurant.

    10

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