Phoenix by Centro Basic  

Den centrale placering af hotellet. Efter at vi klagede over tingene, blev der dagen efter klagen taget affære og pæren i lampestedet under loftet blev skiftet. De kom også med 2 store dyner som de lagde i vinduerne. Resten af klagerne blev der ikke gjort noget ved :-(

Til EUR 557 for 3 overnatninger havde vi forventet noget andet. Ét natbord manglede. Pære i det ene lampested under loftet var sprunget. Centralvarmen inde på toilettet virkede ikke. Vinduerne var så utætte at der blæste en kold vind ind i lokalet. Hvis man skulle nyde morgenmad på hotellet, blev man nødt til at gå ud på gaden og ind i opgangen ved siden af, hvilket ikke står beskrevet nogen steder når man bestiller opholdet. Helt klart en dårlig oplevelse og vi vil ikke anbefale hotellet til andre.

Min datter og jeg er fuldt tilfreds med hotellet. Det var udemærket til prisen, slidt men rent og pænt.

central beliggenhed lige over for Hamburg HBF. 200 m gang til lige den u-bahnlinie jeg skulle bruge. række af forskellige restauranter lige uden for døren. Morgenmad god og rigelig.

det var fint til prisen

Meget rent, pænt hotel. Flinkt personale. Havde glemt min oplader på værelset, den lå fint pakket ved min bagage , da jeg afhentede den. Med venlig hilsen, Anne Barker

Beliggenhed lige over for Central station

Beliggenheden er fantastisk.

Der var ingen bar .

God beliggenhed, sødt personale. God pris!

Der var mus på vores værelse.

Beliggenhed! Lige på andre siden af banegården I Hamburg, på Kirchealle, hvor der er restauranter og hoteller på lang række

Et meget slidt hotel - måske en lille smule lugubert... Ingen elevator! Ingen aircondition I varmen!! Sov med vinduerne åbne - ud imod Kirchealle - Hamburg sover aldrig - konstant bylarm!!!!!

De venlige og imødekommende receptionister. Skønt med wifi og sidst så levede billederne på nettet op til de værelser man forventede. Hotellet ligger super super godt ... kan ikke komme tættere på hovedbanen og anden offentlig transport. Alt lige I nærheden :)

Der sad desværre snavs på væggen ved sengen ( værelse nr. 112) men ellers intet at påpege

Prisen - under 700 dkr for 2 nætter/2 personer

Slidt hotel med en del småmangler - men rent og pænt ! Glem deres "morgenmadsordning" (tillæg) - gå ud I byen istedet.

Centralt beliggende. Dejligt stort værelse.

Meget slidt. Flere mangler, som vi dog fik rettet op på I løbet af opholdet. Wi-Fi virkede ikke.

Lav pris. Centralt. Ok seng.

Trafiklarm. Nedslidt.

Excellent location directly across from Hamburg main train station. Excellent price.

The hotel is worn down and not clean to out standard. The room's air seemed very stale. When we opened the window we discovered we were directly above a noisy outdoor lounge for a bar. If you can tolerate these things it's a good value.

Central area, price

Stated as 3 star - far from ! Nowhere other than own room to sit. V noisy main road - even with window closed - summer time would be terrible. No insulation between wall to next room & upstairs - meaning excess noise limiting sleep!

nothing

Your low price. I will come back.

resception staff

Convenient location, good size room.

The staff were unhelpful. They tried to over charge us, then tell us our booking was with a different hotel. Glad we had booking.com's email!

It is central in front of the train station.

- Noise outside curing the night - it is not really renovated, windows are not dammed - quite expensive for its infrastructure, but in this location nearly all the hotels seems to have these prices / but the hotel could make an effort to be different than the rest..

location

Hotel declared as 3 stars Hotel, but really that strong German 2 stars!

Excellent position, nearby main train station, shops open till late, many facilities, public transport are in a range of 20 meters.

Location

It's basic but good value for money.

Location is opposite the Hauptbahnhof Station in the centre of Hamburg. Beds were clean and comfortable.

The price was grossly inflated during a major shipping exhibition. There are no bar or restaurant facilities within the hotel. The WIFI kept failing, three times in three days.The bathrooms were tiny, only big enough for the smallest shower cubicle and was covered in mould. Furnishing was old and tired.

This hotel is located just opposite east side of Hamburg main station. It was very easy to find my way to the hotel and it took only a couple of minutes to get there. I made the cheapest deal with the hotel for one single room with shared bathroom excluding breakfast. However, my assigned decent backside room was unexpectedly with shower and washbasin. Shared lavatory room is on the corridor and being kept very clean. A female receptionist when I cheked in the hotel speaks English very well, that was a big help to me who doesn't speak German. I have nothing to comment on hotel breakfast as I didn't have it. The hotel stored my luggage for several hours after I had cheked out. Anyhow I suppose that this hotel should be highly recommended for the budget travellers like me. Naturally I shall come and stay again!

I have nothing in particular to say what I didn't like about this hotel. According to my experience through staying at this hotel for the first time, I would say that the average review score should get higher.