City-Hotel Ansbach

The location was terrific, right in the heart of the western part of Berlin. The staff was very helpful and accommodating. The breakfast was wonderful. The rate was excellent. We had to leave early our last day. The hotel opened up the breakfast for us almost an hour early so we could eat before catching our train. We did not even ask them to do that.

We were not able to lock our door except with the key. When one person left the room and the other(s) were inside, we had to decide if the person leaving would take the key or not and if we would lock the door or not.

good price for a decent room. some of the staff were very nice.

unfortunately the day i left the receptionist was very rude. once i had paid i could see all my credit card details and code were on their copy of the payment details. i said i didnt want this lying around as anyone could use these details. she started to refuse and i had to try again to ask to cross out my code. she wouldnt listen at first and refused to let me try to do it. eventually she understood and crossed them out but not very well so they can be easily stolen. she wouldnt let me do it. she made me feel like child and it was quite embarassing in front of other customers. it was a shame because every other part of my stay was fine.

The breakfast was good for the price. The private parking is nice although it could easily be free considering the price and the quality of the hotel. The reception staff was really friendly and let me leave the car on the parking even after the check-out.

Both beds were really squeky, one of them were broken, and the pillows were terrible (to the point that it was hard to fall asleep). Wi-Fi wasn't working at all for 3 days (though they said it's usually ok) It's a budget hotel but considering the poor condition of the room and the separated shower it should be twice as cheap. To be fair it seemed like some floors were renovated and some weren't.

location near the center of the city. clean room, nice hotel crew, a very rich breakfast

low beds, not enough pillows

+ Shower rooms and toilets were clean. + Breakfast (except coffee) was good enough.

- Carpet in the room. - Coffee was brown water in breakfast. - TV picture was poor.

Location.

The mattress of the bed was horrible. The windows had no appropriate blinds. Some employees could be friendly.

the location is very good. Close to zoo, train stations and major shopping street.

Room has very old soviet style furniture.

Well located, clean and very reasonable. Limited facilities. good buffet breakfast

Furnishings were a bit spartan, but that reflects the price. No internet.

It's near to the sightseeing places.

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The reception staff were very helpful and all spoke basic to intermediate English, which helped! My room was on the sixth floor so I used the lift. The breakfast buffet had just about everything you could need. The rooms were cleaned daily and there were 3 bathrooms (seperate from the room) on each floor so I could always get to use it. Plus the reception was 24hours so if you wanted to stay out

The hotel isn't 5 stars, its basic but clean and comfortable. I had no problems with anything.

The location is very close to Zoo Bahnhof and KDW, but this hotel is quiet and calm. This is a small and familiar hotel.