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Steintorweg 9, Hamburg Mitte, 20099 Hamburg – Show map
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66 verified reviews
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Novum Hotel City Apart Hamburg's staff speak: English, German
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Free! WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and costs EUR 12 per day.
Family Rooms, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 5 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge in a crib.
The maximum number of cribs in a room is 1.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Novum Hotel City Apart Hamburg accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 66 reviews
Value for money
Show reviews from:
This privately run 4-star hotel in Hamburg has spacious rooms and a restaurant serving traditional cuisine. A modern, extensive spa area is a highlight at the Best Western Plus Hotel Böttcherhof.
Score from 277 reviews Very good
These fully equipped apartments are a 10 minute walk from the famous Landing Bridges at Hamburg Port. Guests enjoy free use of the heated indoor pool, sauna and gym.
Score from 511 reviews Excellent
This 3-star hotel is across from Hamburg's main train station. It offers free Wi-Fi, daily big breakfast buffet, and great public transportation.
Score from 597 reviews Review score
Panoramic views of Hamburg, soundproof rooms with stylish décor, free Wi-Fi and a 24-hour bar are offered by this non-smoking hotel. Lohmühlenstraße Underground Station is just 50 yards away.
Score from 730 reviews Very good
Very poorly equipped kitchen whch was shared with another bedroom
very good location
Nothing, i hated everything....
Everything, it was a dirty, awful, apartment, in a very bad condition, there was construction going on inside, noisy neighborhood,broken sink, wc was dirty, the staff was awful too. Worst stay ever...
The wifi worked and the reception was friendly. Overall the apartment was clean.
We payed for an appartment with a some sort of kitchen facilities yet we got a standard room with a private bathroom. The room was located on the ground floor (1A) and with the windows open we got all kind of odors from people smoking in front of the building. The area is right behind the central station and that's very convenient but it also means you can see shady looking people and sex workers nearby. As the room was facing the street and it was on the ground floor we didn't feel safe and it was noisy. Because of this the windows couldn't be fully opened.
location arriving at the station was helpful
This was not an apartment but a very small bedroom and we had to squeeze past the bed. The safe had been left locked and the staff on reception were ungracious in agreeing to sort it out. No kitchen in the room but a share of a kitchen down the corridor. All dealings had to be with the hotel 50 yards away. Clearly this had been an ordinary flat in a block of flats which the hotel had divided crudely to make two not-quite apartments. Apparently the lift to the fourth floor still wasn't working (see earlier review!) Entrance hall was fusty and badly appointed.
Location: great easy access to museums, train station, central transportation hub, best shopping district, and Alster. Staff responded well to our specific needs such as help carrying suit ass's down stairs.
No elevator to our 4th floor apt. Being seniors and with one ill person, this wa Oils have been a hardship. Staff relocated us but the fridge did not work in our apartment and dish washing cloths and towels were missing. Staff supplied these when we alerted them to our need.
Place - easy to rich any place in Hamburg, close to shopping.
No elevator (lift). Steep and narrow stear to climb the luggage on 4th floor for old disabled people absolutely unacceptable.
Nicely furnished apartment
Wi-fi not working
Excellent location, next to train and bus station. Comfortable room. Hotel staff was polite and friendly.
Alredy happened to me two times when booking the hotel indicated as "last room". When you booked it the same type of room is still available but for cheaper! If you book in less than one week before arrival, cancelling costs more than booking a new room for a cheaper price. In my case it was 55 euro differene. I contacted the hotel by e- mail, they did not even bother to answer me, when I called them the gentleman was very rude. I contaceted booking.com and they arranged a partial refund and were very halpful tho! Sauna costs 8 euro, not worthy, doesnt even have a room to change clothes, put shoes. Soundproof rooms are everything but soundproofs. Desposit of 30 euro collected for keys which is not indicated in description.
the room had mousetraps in the kitchen and people on the street kept ringing the apartment from the door entry on the main street. Very frustrating especially during the night
Clean, spacious apartment
Room size, location, quiet
Clean modern and cozy room had everything we needed. It had even small kitchen with all facilities.
They have very strange practice to take deposit 30 euro for the key of the room and it was not mentioned anywhere while booking.
close to the railway station. would be very convenient for long business trips, as it has kitchen.
could be difficult to find a parking place
value for money
Right beside the Central station of Hamburg, very convenient for getting anywhere from here. The appartment was clean, comfortable and quiet (appartment 2B that was not facing the street, but the backyard). Cleaned everyday, equiped with towels and basic kitchen stuff.
A bit too expensive for what is offered, but I went there on high season. No complain.
Great location big rooms
Cobwebs hanging from ceiling in kitchen
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