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Smarthotel & Hostel Berlin
Genter Str. 53 a/b, Mitte, 13353 Berlin – Show map
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1194 properties in Berlin
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1143 verified reviews
We speak your language
Smarthotel & Hostel Berlin's staff speak: Turkish, Polish, English, German
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Free! WiFi is available in public areas and is free of charge.
Free! Free public parking is possible on site (reservation is not possible).
Private parking is possible on site (reservation is not possible) and charges may be applicable.
Packed lunches, Vending machine (drinks), Vending machine (snacks), Shuttle service (surcharge), 24-hour front desk, Express check-in/check-out, Ticket service, Luggage storage, Shared lounge/TV area
Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Heating, Non-smoking throughout
Turkish, Polish, English, German
From 15:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! One child under 4 years stays free of charge when using existing beds.
All further children from 4 to 12 years are charged 50 % of the room stay per night per person when using existing beds.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
When booking for more than 10 persons, different policies and additional supplements may apply.
Cards accepted at this property
Smarthotel & Hostel Berlin accepts these cards and reserves the right to pre-authorise your card prior to arrival.
Please note that the hotel and hostel are located in 2 separate buildings.
If you are booking for 10 guests or more, 50% of the total cost of the reservation will be charged on the day of booking. Normal cancellation policies will not apply.
PayPal or prepaid credit cards are not accepted as a means of payment.
Based on 1143 reviews
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To start with front dwsk crew very helpful and knowledgeble about the city and helpful too. My apt in the annwx building was clean and comfortable. Bfast quite varied and excellent cost benefit. Location great. 3 min from subway station so 15min till downtown. Also 15 min by cab to Tegel airp so an wxcellent option for a one night in Berlin. Good eest nearby too very residential area.
Only drawback was wifi in my apt. Apparently only my section wasn't working.
Staff is super nice, rooms are big and comfortable. Just a few minutes walk from the metro station. Just perfect.
Wifi just in the common area.
Simple rooms with pretty much all you need. A bed and sometimes a tv. But if your in Berlin theres no time for none of that! :)
Our room was clean except the shower curtains.. And our kitchen didnt have all the supplies so we couldn't cook or use the dishwasher. (I think at least the should have dish soap or dishwasher detergents).
We advised about Bedbugs in one of the rooms. The remarkable answer was that maybe we had brought the bedbugs with our luggage. Personnel unexperienced, untrained and with an attitude. Little or no maintenance efforts.
Great staff, clean and nice place with comfortable beds. No close to the city center however close to the metro station that works really well in Berlin. I have no complains at all. Had great time in Berlin.
The value for money, distance to public transport
smoking and chattering just under our window - smoke and noise got in the room at night
It was my second time there and I will go again. The personal is very helpful, easy to go to the city center. The breakfast was simple but good.
Toilet seat was too old! It looked not so nice, but at least it was cleean...I guess...
Good clean bed and bath
There wasn't free wi-fi
Nice location and very nice staff
but the curtain cannot cover the windows
Very calm and friendly place, easy to get to the center by U-bahn or bus,many shops in very close area, comfortable apartament with separate bedroom and living with kichen facilities, tv. You can have huge breakfast for very small money in it's caffeteria.The best hostel I ever stayed in.
No wifi in the rooms, front desk staff didn't give very good suggestions on areas to have dinner, etc.
Staff was very friendly and helpful
Not very close to the city center, but only a short walk to the bus or subway
excellent ratio price / quality
We had a nice appartment with a very comfortable bed and an equipped kitchen. Public transport is close, it is possible to rent bikes and do your laundry at the hostel
Wi-fi is just working next to the reception
Our apartment (50 euros/night for the two of us) was spacious and clean. Within easy access to Central Berlin. Breakfast OK, but not inspiring, so from the day 2 we had our own in the apartment. The hostel has potential, I'd go there again if they promised to fix their internet connection.
Free Wi-Fi available in some parts of the reception building only. As a result people crowd in those areas on the floor, on the stairs... Quite funny really... You can buy it (5 euros/24 hours per day or 12 Euros/3 days), but even then it's only for 1 computer and NOT reliable. Eventually, we got a refund of 12 Euros for the 3 days, but it was disappointing. Uneven helpfulness of staff, some good, some rigid and unhelpful.
The staff, were helpful and friendly. And the localion is excellent to get all the main atractions in Berlin by tram, metro and bus; also around have good places for eating.
The young people sitting in the stair´s which ones not allow a free walking through the entrance. The social area is small.
Inexpensive and nice and clean. Staff was very nice and helpful. Parking available for free on street, or 5Euros/night in gated lot. Great Italian restaurant across the street that staff recommended. Good value for the money.
Wish wifi had been throughout the hotel. There were so many people sitting in the tiny entryway to get good wifi. We were told it didn't work too well in the common room.
+ Check-in till late. + Not that much noises from outside.
- At least to get hot water or possibility to boil it for to make coffee or/and tea would be lovely. - Second floor bed a bit not comfortable to climb.
Practical, simple no frills but very suitable for the need
a bit off from the city center and nightlife
Price is reasonable based on the timing and place. The room is big.
The staff is very terrible. They made a mistake on my payment. I told them it was incorrect. They didn't hear on me but charging me the money directly. The worse was that they always interrupted me when I wanted to say something. They were impatient and awful.
Location close to U-Bahn station. Quiet street. Lots of restaurants, shops, market place, bakery shops in the neighborhood.
No kitchen in the room nor in the hostel. The TV set didn't work. WiFi range only on the 1st floor (no WiFi in our room at 2nd floor).
great value for the money, friendly and helpful staff, comfy and clean. neighborhood has great doener restaurants and cafe's. Walkable neighborhood and good public transportation close by
there was nothing we did not like
Located less then 2 blocks from the Metro, nice, clean, great for small groups(we were in a 4 bed room with private bath). Great italian restaurante across the street.
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