City-Hotel Neubrunnenhof  

Friendly staff; convenient location

The rooms are comfortable but rather old-fashioned

The staff is wondeful.the room is clean and confortable . I have stayed many times and it is always a a pleasure.

The reception and staff were excellent, very helpful. The hotel was very central for all needs, the Dom was 5 minutes walk away - lots of places to eat and drink; we visited the roman temple in the adjacent shopping mall and had a meal in the local Italian, it was good.

Bit noisy and difficult to find.

Staff were very nice. Desk clerk when we checked in was very helpful. Chose this hotel for location & by comparison to reviews for other nearby hotels; it was about what we expected. Not the Ritz, but adequate for an overnight stay. Pricey for the quality, but everything in Mainz looked the same way, so it is not that they're not competitive. They only charged 5 Euro for parking, not the 9 that the booking.com website says.

The woman covering the breakfast room was brusque, but understandably so because they had her doing everything for the entire room by herself, and she always seemed to be rushing to the next task. Room was small, but manageable. Small scattered black spots (mold?) in shower. Having to go to the reception desk to get a uname/password for the overpriced wi-fi access, rather than being able to pay online. (Decided it wasn't worth it just to check email for one day on the weekend, so they 'lost" money, there).

This hotel is located near historycal and comercial center of Mainz town.

Good bike storage, friendly staff, good breakfast, comfortable room, cheap internet.

External noise - our room backed on to a loading docks in a courtyard. Trucks came and went unloading and it was very noisy. They started before 7am, therefore that was our wake up call. The bathroom was small for two people to be in there at the same time.

Perfect location, very friendly helpful staff, great breakfast buffet

The young lady on reception spoke English and was most helpful. We basically flew in to Frankfurt and used it as an overnight stay before heading off to Boppard. The hotel was walkable to the train station and old part of the town which was well worth the visit. The room was quiet on the night,

Room and bathroom very small

Hotel is in the middle of center and staff is very nice with a good buffet breakfast.

very nice hotel staff and hotel is in the middel of the center. buffet breakfast is very good.

single rooms are pretty small, but clean.

The staff were very curtious and helpful. The parking facility is a defenit plus.

The size of single room was very small and bed not very comfortable.

Clean hotel. helpfull & friendly staff . Will use it again.

Freundliche Mitarbeiter und Parkplatz am Hotel.