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Wallstrasse 56, 55122 Mainz, Germany – Show map
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37 properties in Mainz
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484 verified reviews
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Best Western Hotel Mainz's staff speaks: English, German
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Food & Drink
WiFi is available in all areas and is free of charge.
Wired internet is available in public areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Packed Lunches, 24-Hour Front Desk, Currency Exchange, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying
Safe, Non-smoking Rooms, Elevator, Heating, Hypoallergenic room available
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 5 years stay free of charge when using existing beds.
All children under 2 years are charged EUR 10 per person per night in a crib.
All older children or adults are charged EUR 20 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 488 reviews
Value for money
Show reviews from:
Centrally in Mainz, just 300 ft from the main train station, this family-run, non-smoking hotel features a free sauna and free Wi-Fi internet access.
Score from 251 reviews Excellent
This 4-star-Superior hotel features air-conditioned rooms and a spa area with an indoor swimming pool. It is in the center of Mainz, a 10-minute walk from the main train station.
Score from 585 reviews Very good
The modern Hotel am Schlosspark features an impressive main entrance with marble floors and stainless steel accents.
Score from 110 reviews Good
Located in the heart of Mainz, capital of Germany’s Rhineland-Palatinate state, our attractive mid-range hotel offers direct access to the adjoining pedestrian areas.
Score from 447 reviews Good
Very helpful staff who all spoke English , good sized very comfortable room. Very comfortable beds and good wifi. The breakfast was one of the best I've had in a hotel. Free under cover car parking. We would definitely stay here again.
Parking was excellent Staff was excellent Room was excellent On site Food Options were excellent WiFi was Excellent
Nothing to report
Very helpful and friendly staff. They suggested a great restaurant/lounge for us - Heilligeist. They pointed us to the nearest electronics store. They provided us with an umbrella and a vase to put flowers in.
The location is a bit far from the city center - 20 minute walk. The hotel is also on a hill, so don't try walking from the train station.
Free wifi, free parking! The breakfast is very good and has a nice view over the city.
The hotel is a little complicated to navigate. Also, if you don't have a car available it's a bit of a walk to the city.
everything was good, peaceful place, underground parking, good breakfast, wonderful facilities.
kitchen was useless. no utensils.
a lot of parkingspace excellent choices for breakfast restaurant next door is good and fast
no minibar a bit on the outskirts of town
Big comfortable rooms, excellent service by the staff. Breakfast buffet was great. Location was fair, not in the cleanest or nicest part of the city although just a short walk from the central train station. Great communications into the city by bus and supermarket nearby.
The Wi-Fi was extremely poor reception, stopping and not letting us get online, not even from the front desk (extremely slow). Restaurant outside the hotel gave the wrong change back every meal we ate there, leading us to believe they scam tourists deliberately. Food there was worth the price we paid. Were not able to find the gym the hotel has.
quite room, good breakfast
unwelcoming staff (we came with bicycles, which was a BIG problem, until the receptionist decided that it was ok).
the spaciousness of the rooms
the fact that the fitnessroom was not maintained/cleaned, machines of low quality or out of order
staff breakfast service quite location available brochures
confusing to get to reception and room due to levels going down.
size of the room, decoration, breakfast, quality of sleep.
location of the hotel, credit card system didn`t work for 2 days, house keeping don`t mind "small" details (for example - the bottle of soap was totaly empty but they didn`t replace it)...
Within walking distance from the main station, very clean and with friendly and attentive staff. Great breakfast buffet!
Wifi reception could be better, interior decoration was not really my style (but that is a matter of taste!)
Great room for family of five. Free parking. try good breakfast. Happy stay.
the bath room due to lack of ventilation
Friendly staff on reception, spoke good english, very helpful. Ample under cover car parking. Very good buffet breakfast, free coffee/tea available in foyer during the day.
Nothing major. WiFi reception good in foyer area and the breakfast room, variable in bedroom.
Car parking under the hotel. Friendly staff.
A/C unit was noisy and inside the room. We were staying over night on Sunday and unfortunately thre were no restaurant or any other meal services available at the hotel.
Verry clean rooms, excellent breakfast.
Wall decoration is a bit outdated.
It's like castle & have many rooms. Breakfast is wonderful. Staff is nice. Kitchen is good & should list this service in room equipment for value-added.
It's easy to get lose in hotel. Location also not close to the station. Better to have shuttle bus to pick up if possible/when request. Bathroom didn't have ventilation fan.
The breakfast was very good, and had many different items. The bathroom was big and nice.
The room was not cleansed one day, even if the sign on the door was placed. After notifying the reception, it was cleansed but 2 towels were missing and the cleaning cloth was forgotten in the room. This is not acceptable for a 3 star.
The breakfast was awesome. The room was nice.
Wifi connection was only at the Reception good. The receptionist gave us a room underground. We had no natural light and when I told him I was claustrophobic he told me: " what would you expect for 50€ ???!!!!"although I paid early for the discount. The location is way too far from the city center.
The breakfast was superb and the dining area has a great ambiance. The room was very spacious and comfortable.
The room smelled like a smoking room. We had asked for a non-smoking room.
The breakfast was very good and quite tasty..
The bathroom had a bad smell (at least at 10th floor room number 585).
Very friendly staff, breakfast good value for money.
One day heating could not be turned off, next day only cold water in the bathroom. The rustic wall plastering everywhere is rather odd.
We had a room for three, but we had to make our own bed. The staff started helping other people twice. He didn't tell us what was happening. We are extremely dissatisfied.
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