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Ursulaplatz 9 - 11, Altstadt-Nord, 50668 Cologne, Germany – Show map
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361 properties in Cologne
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2749 verified reviews
They speak your language!
Hotel Cristall (Superior)'s staff speaks: Dutch, French, English, German
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Food & Drink
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not possible) and charges may apply.
Packed Lunches, 24-Hour Front Desk, Baggage Storage, Lockers, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Convenience Store (on site), Non-smoking Rooms, Elevator, Soundproof Rooms, Heating
Dutch, French, English, German
From 2:00 PM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 6 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All older children or adults are charged EUR 30 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 3 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 2745 reviews
Value for money
Show reviews from:
Just 325 ft from the Church of St. Ursula, this family-run hotel in Cologne features free Wi-Fi, a 24-hour front desk, and underground parking. The Cologne Cathedral is just over a quarter mile away.
Score from 1479 reviews Good
The Courtyard by Marriott Cologne provides free Wi-Fi access in public areas of the property. The centrally located hotel is just half a mile from Cologne Cathedral.
Score from 2144 reviews Very good
This 3-star hotel in Cologne's historic quarter offers rooms with breakfast included and private parking. The historic Heumarkt square, with a subway station, is a 5-minute walk away.
Score from 1422 reviews Good
This 4-star hotel is within a 10-minute walk from Cologne Cathedral, Cologne Main Station and the Rhine River.
Score from 1581 reviews Very good
It is really near to the Dom and Breakfast is really good
The check in was between 14 and 15 o'clock and the room was not ready, we had to wait with our baby almost 30 minutes before to have our room.
Close to railway station, good breakfast staff friendly
Bit hard to find (lack of street signs)
friendliness and helpfullness of all staff
Excellent staff. Reliable wi-fi. Reasonable breakfast.
Noisy location and, in my case, a ground floor room near the hotel's front door: not conducive of a peaceful night's sleep. Very high price for average quality, average comfort and sparse facilities in cramped room - just because a major expo was being held nearby.
The staff was very helpful. Close to train stations. Close to attractions. Free breakfast
Pillows are too thin. I asked for another and both together didn't measure to a regular pillow.
The room was clean and tastefully decorated (we very much enjoyed the rotating table with the painting/mirror). The breakfast was excellent, with a variety of different food and very attentive serving staff. Very close to HBF and the city centre. Will definitely consider this hotel should I need to visit Cologne again.
Location close to the railway station
The hotel is just far enough from the main railway station to be in a quiet and nice neighborhood yet it's nicely accessible on foot. The decor is intentionally extra-modern and endearingly so. Late checkout was approved, and appreciated, when I was having a crisis. The breakfast buffet is beyond delightful, wow! And the front desk staff can range from professional-but-distant to vastly helpful and charming.
I can't think of even one thing, wow.
The heated bathroom floor was awesome for our winter visit, lovely helpful staff, best breakfast on the whole trip. Location was perfect!
not long enough!
Very convenient for station,cathedral,shops and Christmas markets. One person in our group is disabled and was able to visit the main attractions easily. Excellent breakfast and very friendly staff. Have stayed here every December from 2004 to 2008 and again in 2014.Would always stay here when in Cologne.
The space was great and the light switches were handy with good closet space behind the bed. Bathroom was also spacious and the internet worked well (despite needing to go down to reception to grab it every 24hrs).
My heated flooring did not work in my bathroom and there was no lotions available in bathroom products.
Our room was next to railway line. Lots of light and noise. Breakfast not included in price which made it the most expensive hotel of all hotels in the same class we stayed in Germany and Netherlands.
The hotel is excellent for city centre use and perfect for the Christmas markets. There is plenty of parking for cars
The hotel is very clean and very well located. It is really only few minutes walking to the DOM. Reasonable breakfast but with a very amiable staff. Excellent cost benefits relation. It was certainly a good experience. I could perfectly repeat.
It is Very complicated to park your car close to the hotel. The guys from the municipality are very active, fining everyone and a parking in a bad moment can be very expensive and destroying your stay. The hotel has to establish agreements with some private parkings to reduce costs. Koln has a very expensive parking costs and the hotel will certainly get more points if an agreement regarding the parking was made.
Accessibility and cleanliness.
I was given a room on the second floor, at the corner, facing the railway line and partly facing the busy road. The noise from the road and the trains was deafening. I asked for an alternative room but apparently all rooms were fully booked. When I asked if they had earplugs, the receptionist reluctantly handed me some fluffy cotton wool plugs that didn't work. What a waste of money and holiday mood.
Helpful staff. Convenient location near the international train station and the cathedral. The room was well equipped with a good bathroom and nice TV. The included breakfast was adequate. Free baggage storage was provided for a late checkout.
The layout of the building meant accessing the elevator involved climbing a flight of stairs.
Location (5 min walk to the Cathedral); WiFi of very good speed; big-sized room. Breakfast was excellent.
There's no place to have a cup of tea in the evening - no facilities in the room, and the bar was closed at 18:30 (may be it has to do with the fact that it was 1 January).
very good breakfast, good location near main train station - but it could be a little bit noisy, if you want peace - go somewhere else
worst bed in my life, poor pillow, very bad mattress
Close to cathedral,railway station & market. breakfast good. Staff very helpful & friendly.
Tricky blinds at window.Closing mechanism stiff (of windows)
Location and Early chrck in possible. Cost of minibar in the room is a reasonable.
Do not provide service to keep the luggage after check out
The situation of the Hotel. The breakfast was excellent as were the room.
Excellent value breakfast and near station. Ask for the quieter side [ from road],
One light not working.
The location of the hotel is great for visiting the old city and this time of year Xmas markets are within walking distance. The breakfast was basic continental but enough food and drinks available very good restaurants nearby staff very helpful and very polite at all times
Can honestly say there is nothing we did not like
Proximity to centre, it is easy to walk in 5 minutes I from the Dom. Room was very quiet. I could check in earlier than advertised. The staff did bring me a cup of hot coffee when we discovered that my room was so cold
My room was stone cold on arrival. The radiators in the bathroom and room were turned off and it took ages for the room to warm up. The bed was quite narrow and the duvet was quite thin. It felt a bit spartan
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