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Ursulaplatz 9 - 11, Altstadt-Nord, 50668 Cologne, Germany – Show map
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372 properties in Cologne
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2701 verified reviews
They speak your language!
Hotel Cristall (Superior)'s staff speaks: Dutch, French, English, German
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Food & Drink
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not possible) and charges may apply.
Packed Lunches, 24-Hour Front Desk, Baggage Storage, Lockers, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Convenience Store (on site), Non-smoking Rooms, Elevator, Soundproof Rooms, Heating
Dutch, French, English, German
From 2:00 PM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 6 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All older children or adults are charged EUR 30 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 3 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 2707 reviews
Value for money
Show reviews from:
This 4-star hotel in central Cologne offers stylish, air-conditioned rooms. Hotel Europa am Dom is 500 ft from Cologne Cathedral and the Roman-Germanic Museum.
Score from 1726 reviews Very good
This 4-star hotel is within a 10-minute walk from Cologne Cathedral, Cologne Main Station and the Rhine River.
Score from 1554 reviews Very good
Just 325 ft from the Church of St. Ursula, this family-run hotel in Cologne features free Wi-Fi, a 24-hour front desk, and underground parking. The Cologne Cathedral is just over a quarter mile away.
Score from 1430 reviews Good
Offering a large spa, modern rooms with flat-screen TV, and a 24-hour front desk, this hotel is on Cologne’s historic Eisenmarkt Square, next to the Hänneschen-Theater.
Score from 1090 reviews Very good
stink bedroom,very small,uncomftable shower. Rude reception staff.
Breakfast was good, location near hbf
Very noisy around 4am in the morning as my room was ground floor beside where breakfast was served it was also noisy very early.
The hotel was located just a 5 minute walk from the main train station. It was easy to find, the staff were friendly and helpful (responded knowledgeably to questions I had about sight-seeing and dining), and the room was clean and more than adequate for my needs.
The hotel was lovely. Our room was on the top floor and was large, comfortable and very nicely decorated. The location is a amazing and it was easy to find in the car. We drove all the way from the UK to enjoy our first anniversary and we had an amazing time!
Having to park away from the hotel. I had been to the city before so it was fine for us but it may be a pain if you are less experienced driving in Europe.
Went there during carnival, hotel was clean and being central was not to loud,breakfast was good
Facilities, Comfort and location
No bad experience
The staff were friendly and for the price paid to have breakfast included was nice. The breakfast was also decent, scrambled eggs, assortment of breads fruit cheese slices meat cereal juices teas and coffee.
the room was quite noisy with traffic coming out of a tunnel below. Perhaps the other side is quieter.
Clean, friendly, comfortable enough.
Quite a bit of noise from the other rooms. Decor was a bit dated.
Nearness to theSim and the Alstadt area for eating out
The longe area of the hotel lobby was poor looking and too bright
I like the location
I didnt like the room, it was completely different from what i saw in their website . Was noisy and dirty . The staff was rude
We loved every thing about this hotel. Thank you very much for your hospitality.
It is really near to the Dom and Breakfast is really good
The check in was between 14 and 15 o'clock and the room was not ready, we had to wait with our baby almost 30 minutes before to have our room.
Close to railway station, good breakfast staff friendly
Bit hard to find (lack of street signs)
friendliness and helpfullness of all staff
Excellent staff. Reliable wi-fi. Reasonable breakfast.
Noisy location and, in my case, a ground floor room near the hotel's front door: not conducive of a peaceful night's sleep. Very high price for average quality, average comfort and sparse facilities in cramped room - just because a major expo was being held nearby.
The staff was very helpful. Close to train stations. Close to attractions. Free breakfast
Pillows are too thin. I asked for another and both together didn't measure to a regular pillow.
The room was clean and tastefully decorated (we very much enjoyed the rotating table with the painting/mirror). The breakfast was excellent, with a variety of different food and very attentive serving staff. Very close to HBF and the city centre. Will definitely consider this hotel should I need to visit Cologne again.
Location close to the railway station
The hotel is just far enough from the main railway station to be in a quiet and nice neighborhood yet it's nicely accessible on foot. The decor is intentionally extra-modern and endearingly so. Late checkout was approved, and appreciated, when I was having a crisis. The breakfast buffet is beyond delightful, wow! And the front desk staff can range from professional-but-distant to vastly helpful and charming.
I can't think of even one thing, wow.
The heated bathroom floor was awesome for our winter visit, lovely helpful staff, best breakfast on the whole trip. Location was perfect!
not long enough!
Very convenient for station,cathedral,shops and Christmas markets. One person in our group is disabled and was able to visit the main attractions easily. Excellent breakfast and very friendly staff. Have stayed here every December from 2004 to 2008 and again in 2014.Would always stay here when in Cologne.
The space was great and the light switches were handy with good closet space behind the bed. Bathroom was also spacious and the internet worked well (despite needing to go down to reception to grab it every 24hrs).
My heated flooring did not work in my bathroom and there was no lotions available in bathroom products.
Our room was next to railway line. Lots of light and noise. Breakfast not included in price which made it the most expensive hotel of all hotels in the same class we stayed in Germany and Netherlands.
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