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Ursulaplatz 9 - 11, Altstadt, 50668 Köln – Show map
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351 properties in Köln
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2469 verified reviews
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Hotel Cristall (Superior)'s staff speaks: Dutch, French, English, German
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Food & Drink
Free! WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not possible) and charges may apply.
Packed Lunches, 24-Hour Front Desk, Baggage Storage, Lockers, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Convenience Store (on site), Non-smoking Rooms, Elevator, Soundproof Rooms, Heating
Dutch, French, English, German
From 2:00 PM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 6 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge in a crib.
All older children or adults are charged EUR 30 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 3 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 2469 reviews
Value for money
Show reviews from:
This 3-star-Superior hotel in the heart of Cologne’s Old Town is just 300 metres from Cologne Cathedral and Main Station. It offers bright, spacious rooms with satellite TV.
Score from 908 reviews Good
The Courtyard by Marriott Cologne provides free Wi-Fi access in public areas of the property. The centrally located hotel is just half a mile from Cologne Cathedral.
Score from 1155 reviews Very good
Just 325 ft from the Church of St. Ursula, this family-run hotel in Cologne features free Wi-Fi, a 24-hour front desk, and underground parking. The Cologne Cathedral is just over a quarter mile away.
Score from 1309 reviews Good
This 3-star hotel is 325 ft from the Schildergasse shopping street and just over a quarter mile from Cologne Cathedral.
Score from 1011 reviews Good
Room was excellent - comfortable and very well-equipped. Breakfasts were ample, and service and friendliness of staff were both exemplary. The hotel was easily in reach of the station and Cathedral.
The room faced onto a 6-lane highway, which was busy from early in the morning to late at night. There were also building works opposite the hotel, and work continued during one night. As the weather was very hot, the window needed to be open, and the noise was extreme.
Got a room on the top floor in the adjoining building. Very comfortable room with a view to the cathedral. Walking distance to the station, cathedral, shopping district. Some nice restaurants close by.
Handy for the station and cathedral.
Pricing when a "messe" is on must be set by the City Council but at 3x the usual rate, I'll be getting better value travelling to Bonn to stay instead.
Nice room, but first looked at a single room which was very small
The hotel was very modern inside with an incredible shower. Bed was huge and comfortable. Location is very convenient if you plan on seeing a bit of the city and is only 5 minutes walk to the Cathedral. Breakfast was comprehensive and delicious.
There is no free parking. There is no reservable parking. The curtains in our bedroom fell short of the window so let in a fair bit of light in the morning.
Hotel is in a very good location: close to the cathedral, main railway station, The Rhine and the main shopping areas. Hotel decor is very smart and rooms have a quirky design. Bed was very comfortable and TV is good quality. Wifi is free with a good signal in the room. Breakfast was superb - far better than most hotels provide!
The venetian blinds are difficult to either open or close fully meaning that the room is lit up by the streetlights at night. There are no curtains. There is no air conditioning in the rooms and it was too hot at times.
The courteous staff, the friendly barman and the price that included breakfast and wi-fi
The dark carpet along with the dark headboard and matching curtains made the room look a little dark.
Breakfast Well Situated Pleasant Staff Very clean Comfortable
Sleeping was a problem because the weather was warm and with the windows open to try to cool the room down there was a lot of noise from the railway close by.
Convenient location to train station, town and for the exhibition centre. Spacious room which was very clean and tidy. Plentiful breakfast.
Lack of tea and coffee facilities in the room, and air conditioning would be appreciated.
The staff were helpful and friendly. Also, the buffet breakfast was quite adequate and that it was included with the price of the room made it a good deal.
The room was very small and the bed was hard and uncomfortable.
Location is great Breakfast very good Rooms comfortable
Foul smell in bathroom which appear to be coming from a vent in the floor...
Location and breakfast were good.
The double beds were split and kept going appart. The room had strange smell. There was no airconditioning. Horrible picture of a man in the rooms.
Location was good ans staff very friendly. Good breakfast as weel.
The room was a bit smelly and there was no air conditioner.
Had considerable difficulty with the wi-fi trying to access internet and particularly e-mail with my Android. Notice their wi-fi was unsecured
clean location breakfast
The location is excellent, rooms are well appointed and good marks for catering for smokers. Wi fi is good and the buffet breakfast is excellent.
On a hot night the room was too warm to sleep comfortably. On arrival, on of the reception staff seemed quite surly, but the next day she was bright and helpful.
Stable wifi, stable water temperature, amazing location, big room, luggage room, nice staff and breakfast, one the best I've stayed in so far for the price
New, refurbished and good sized room and batn
Too many stairs to navigate to get to room. Elevators stopped in between floors not at the floor. Resulted in having to carry bags up several stairs to room.
central location, overall clean, WiFi works great, breakfast is great, simple business hotel
no parking in the vicinity (you need to use the public parking under the Cathedral, which is a 500 m walk, good luck with your luggage if you have some bulky items), breakfast should be offered until 12 h on weekends, check-out until 1 PM instead of 12 would be good, noisy / sound insulation not great, value for money limited (trade fair in Cologne when I stayed there)
Lobby was clean, staff was nice, and wifi worked great.
It was a really expensive hotel for a room that was very small. The bed was not comfortable and the street noise made it very hard to sleep at night. The pictures on the website dont accurately represent the rooms that guests stay in.
It was central.
The room wasn't clean properly during our stay and there was no a/c in the room or a fan! It was very hot and had to use damp towls to cool us down. The breakfast was horrible with only a few things to choose from. Staff wasn't friendly and parking was a problem. The rooms are dated and they left there dirty glasses from the night before for me to clean and if you asked for ice they give you a glass with max 5 cubes. It was not a nice stay and will never return.
Location and attitude of staff
Good location for business trip. Close to station. Staff very friendly and nice breakfasts.
No air conditioning in the room and noisy traffic outside.
after requesting a change of rooms from the staff they switched us to a quite room but only after 2 nights spending in the horrible first room.
The room we got was incredibly noisy. impossible to sleep at night, and dusty.
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