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Ursulaplatz 9 - 11, Altstadt, 50668 Cologne – Show map
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334 properties in Cologne
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2502 verified reviews
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Hotel Cristall (Superior)'s staff speak: Dutch, French, English, German
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Food & Drink
Free! WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not possible) and charges may apply.
Packed Lunches, 24-Hour Front Desk, Baggage Storage, Lockers, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Convenience Store (on site), Non-smoking Rooms, Elevator, Soundproof Rooms, Heating
Dutch, French, English, German
From 2:00 PM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 6 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge in a crib.
All older children or adults are charged EUR 30 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 3 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hotel Cristall (Superior) accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 2502 reviews
Value for money
Show reviews from:
This hotel offers soundproof rooms and a 24-hour front desk. It is a 10-minute walk from Cologne's Kölnmesse convention center and a 15-minute walk from the Lanxess Arena.
Score from 1198 reviews Review score
This 4-star hotel in central Cologne offers stylish, air-conditioned rooms. Hotel Europa am Dom is 500 ft from Cologne Cathedral and the Roman-Germanic Museum.
Score from 1502 reviews Very good
Steps from the Barbarossaplatz square in central Cologne, this 2-star hotel has air-conditioned rooms and a 24-hour bar.
Score from 723 reviews Good
Offering a large spa, modern rooms with flat-screen TV, and a 24-hour front desk, this hotel is on Cologne’s historic Eisenmarkt Square, next to the Hänneschen-Theater.
Score from 928 reviews Very good
Convenient location to train station, town and for the exhibition centre. Spacious room which was very clean and tidy. Plentiful breakfast.
Lack of tea and coffee facilities in the room, and air conditioning would be appreciated.
The staff were helpful and friendly. Also, the buffet breakfast was quite adequate and that it was included with the price of the room made it a good deal.
The room was very small and the bed was hard and uncomfortable.
Location is great Breakfast very good Rooms comfortable
Foul smell in bathroom which appear to be coming from a vent in the floor...
Location and breakfast were good.
The double beds were split and kept going appart. The room had strange smell. There was no airconditioning. Horrible picture of a man in the rooms.
Location was good ans staff very friendly. Good breakfast as weel.
The room was a bit smelly and there was no air conditioner.
Had considerable difficulty with the wi-fi trying to access internet and particularly e-mail with my Android. Notice their wi-fi was unsecured
clean location breakfast
New, refurbished and good sized room and batn
Too many stairs to navigate to get to room. Elevators stopped in between floors not at the floor. Resulted in having to carry bags up several stairs to room.
central location, overall clean, WiFi works great, breakfast is great, simple business hotel
no parking in the vicinity (you need to use the public parking under the Cathedral, which is a 500 m walk, good luck with your luggage if you have some bulky items), breakfast should be offered until 12 h on weekends, check-out until 1 PM instead of 12 would be good, noisy / sound insulation not great, value for money limited (trade fair in Cologne when I stayed there)
Location and attitude of staff
Good location for business trip. Close to station. Staff very friendly and nice breakfasts.
No air conditioning in the room and noisy traffic outside.
after requesting a change of rooms from the staff they switched us to a quite room but only after 2 nights spending in the horrible first room.
The room we got was incredibly noisy. impossible to sleep at night, and dusty.
Located a few minutes walk from the train station, perfect for connecting to the airport. Trains are efficient and inexpensive. The room was fine for a night and very reasonably priced. Close to bars and restaurants and staff were efficient and friendly.
About 5-10 minutes walk to the main railway station, excellent breakfast very good upgrade to a comfort room with better double glazing, nice shower room and a good size room with air con which was vital during our stay, as rooms next to a main road so unable to have windows open and it was a very hot three nights. Staff very pleasant and helpful.
Original room small next to the main road and no air con.
Proximity to station
Breakfast was good. Close to the Cathedral. Big room
I asked for a quite room with soft pillows I room was given to us on the ground floor on the back of the hotel. The room was a bit "run Down" that was ok but we were next to the street and cars and pedestrians were passing by the window all the time. then some guys were standing smoking outside our window. Had a bad night sleep as well, Bed was rock hard.Unfriendly staff. Will nor tsay there again
No aircodition. Noise (freeway side)
Location at walking distance to the carhedral. Spacious room.
Reception staff in general are not so friendly, especially Stepanie, who has a tough way of dealing with customers! Rooms were very hot although outside was raining and quite cold, we had to request a fan to get some sleep! Poor breakfast. Wifi keeps disconnecting and you have to keep logging in again and again.
The location was near the city centre
On arrival the parking was difficult, the room (305) was hot and overlooked the rail tracks and road tunnel which made the room very noisy.
location and breakfast.
Staff were very good and spoke great English. Beds comfy and room very large compared with other hotels we have used.
Very noisy in some parts of the hotel. In our corner room, we had a six lane dual carriageway below one window and a busy railway line opposite the other. With the windows closed it was OKAY.
Location. Breakfast was superb, very friendly and helpful staff
Having to pay the full amount when we booked. No possibility of change lf travel plan.
Quite good and reasonably priced breakfast. Good wifi, fast internet connection.
Very cramped bathrooms, with towel rack above toilet perfectly placed to bonk your head when standing up. No airconditioning and cannot leave windows open overnight due to noise from nearby railway. Creepy very large portrait painting in room. Door to room lacks threshold, so that light from corridor leaks into room. Additionally, blinds and curtains do not fully block outside light.
Quiet but still close to the city center and main train station. Modern and comfortable.
Proximity to city centre. Helpful staff. Breakfast. Value for money.
Room was too hot and overlooked a main road. Information about proximity of garage/car park mis-leading. Nearest is 10 minute walk away.
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