Choose your preferred language. We speak English and 41 other languages.
Most often used by people in the United States
Graumannsweg 10, Nord, 22087 Hamburg – Show map
|Comfort Double Room|
|Club Double Room|
|Junior Suite (2 Adults)|
|Standard Twin Room|
|Comfort Twin Room|
|Club King Room|
|Family Room - Two connecting Rooms|
No booking fees • Save money! Best price guarantee — enter dates to see these prices!
333 properties in Hamburg
Including hotels, apartments, villas and more.
594 verified reviews
They speak your language
Crowne Plaza Hotel Hamburg - City Alster's staff speaks: Dutch, French, Spanish, English, German
Booking is safe
When you book with us your details are protected by a secure connection.
Cycling, Sauna, Fitness Center, Indoor Pool, Bicycle Rental
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu
WiFi is available in all areas and costs EUR 5 per 30 minutes.
WiFi is available in all areas and costs EUR 22 per 24 hours.
Private parking is available on site (reservation is not needed) and costs EUR 19.50 per day.
Room Service, Packed Lunches, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available
Dutch, French, Spanish, English, German
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 3 years stay free of charge in a crib.
All older children or adults are charged EUR 40 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 594 reviews
Value for money
Show reviews from:
This 4-star hotel in Hamburg offers beautiful views of the Elbe River, an elegant spa, and easy access to the A1 highway. The modern Hafencity district is a 5-minute drive away.
Score from 1072 reviews Good
This 3-star, non-smoking hotel is in the Hohenfelde district, 10 minutes by train/subway from central Hamburg. Holiday Inn Express Hamburg offers modern rooms with a flat-screen TV.
Score from 2474 reviews Very good
A 3-minute walk from the Elbe River and the Reeperbahn, this hotel features Hanseatic food and free Wi-Fi. Its Tower Bar provides great views of Hamburg and the harbor.
Score from 3714 reviews Very good
In a former school building, the family-run Hotel Volkschule has comfortable rooms in central Hamburg. Free Wi-Fi internet access is available throughout the hotel.
Score from 3717 reviews Wonderful
Thumbs up all round. Staff were exceptionally pleasant & friendly. WE did not eat in the hotel except breakfast but super restaurants within easy walking distance. Great atmosphere and local nightlife. Would definately stay again.
Car parking too expensive. No free wi fi. The breakfast was average. Good idea to include when booking the accommodation but would not be worth the extra money if bought separately.
The hotel is clean and the rooms have nice amenities. Parking is secured in a garage on the hotel grounds. The staff was incredibly helpful in answering our questions. The location I is beautiful. We were able to walk to all the main attractions in Hamburg, but for some it may be a bit too far.
None. It was a good experience.
No wifi in room !
Good breakfast, nice swim pool and saona, room very pleasant
Service of the front dask are not pleasant
Very well situated at bus stop line number 6 to central station, city hall, Spiecherstadt and St-Pauli. Also night bus 607. Calm neighbourhood, no noice from outside. Good bed, extended choice of pillows. Big modern bathroom. Swimming pool and wellness area.
Overpriced breakfast, but cheap and nice in many cafes in St-Georg 3 min walking. No free wifi (too expensive). Room service failed on day 3: no towels and no soap in bathroom but solved by very active reception staff. Carpet in room should be replaced.
A note in the foyer suggested to go for a run around the "Alster", including a fresh towel, a carton of water and nice apples! Took up the challenge and didn't regret it!!
I did not appreciate being billed for the full amount, one week prior to my arrival. The full amount was debited against my account immediately upon making the booking. This despite a statement to the contrary contained in the booking confirmation. Not a refundable deposit, rather, the full payment, in advance! On arrival at the Hotel, I was informed I would need to authorise a further charge against my account, as a deposit, in advance of any charges that might occur during my stay. When I refused, instead opting to pay cash, I was told that, as a consequence, all facilities, such as Internet, Satellite etc., would be frozen. They even locked the minibar fridge door; how pathetic! The additional pet surcharges, again paid for in upfront, are no more than a bonus windfall for the Hotel, without them actually providing any extra service, at all, for the said payment! The reception staff on duty at the time of my arrival, were, impolite and extremely unhelpful; presumably in line with the hotels apparent dislike of cash paying customers. I have never experienced such customer distrust previously from a hotel. Would I recommend the hotel to someone else? The answer is NO. Would I stay there again? The answer is NO.
We stayed for 2 nights but our experience was good. We expect a normal, clean room/bathroom from hotels and thats what we received. All of the staff were extremely kind and helpful for tourit info required. We did not face any problems at all. Breakfast had a nice variety.
Air conditioning did not function well. Asked for small fan which was totally adequate.
Nice value for money, lovely location and very helpful staff.
The temperature on the whole building was quite low (for us). Even with the A/C off it was a bit nippy in the room. Something else: I still don't understand the prices for internet on top quality hotels - but so it is.
Cleanliness Possibility to stay together with my children in the other room respect of special request , even through BOOKING.COM
Location Room outlooking a wall partially
Nice, clean room. Helpful and friendly staff. High breakfast standard.
A bit crowded at breakfast at "peak" hour.
Friendly, helpful staff, very quiet, very clean, comfortable bed.
We did not eat breakfast at the hotel, since we consider 22 Euros per person to be ridiculously expensive for breakfast! But there are several options just down the street.
I loved the tea corner in the lobby. The location was ok, close to St. Georg, lots of cafes and restaurants in the vicinity yet calm and green around the hotel
You need to call staff to open windows, you need to call staff for a chain lock on the door. The apples were rotting in the lobby. The shampoos and coffee in the room weren't refreshed the next morning. They seemed a bit stingy for a hotel of that caliber
dirty room when i checked in
As a IHG reward club member we expect front desk will be select better room select for us. And inform us the hotel ongoing facilities.
Providing towel water and fruits for joggers free of cost.
Room price is a bit high.
Excellent location( very friendly and helpful staff, the breakfast buffet is amazing.
Location was great and the breakfast had a vast amount of choice.
The staff weren't very friendly or fast at service. I had booked a comfort room for me and a friend - larger then their standard. When booking I had requested twin beds as there was no option for this at time of booking. On arrival I was informed there would be a €15 charge per night for twin beds as they needed to house us in another room. (This fee was waived upon check out when challenged) there is no notification for this when booking. Had I known I wouldn't have chosen that hotel. Wifi is also chargeable at €4 an hour however after arguing with staff they eventually confided that if we sign up for their newsletter we are entitled to free wifi and late check out at 2pm. On the day we checked out the keys to our room stopped working early. This was very inconvenient as we were in hamburg for a yoga workshop and we were sweaty and hungry apon our return. We had to go back to reception where there was a long queue and wait for a staff member to deal with us. There first reply was well aren't you suppose to be checking out now - no we had requested a late check out. This waiting around cost us 15 wasted minutes and we were on a tight schedule to eat and then catch our flight home. The hotel supplied yoga mats (very positive) but no where before I arrived did I see this service advertised. I had therefore brought my own from the uk which was inconvenient due to needing larger luggage, a shame this service isn't more widely advertised as it's very unique.
the breakfast not Diverse
Entrance lobby and staff
Wifi not included
Location near Alster Lake & in a quiet residential area.
We were told that if we pay extra, we can get an upgraded room. But what we got was a queen size bed that was actually American double size 160X200cm?! We didn't get twin beds as requested. The price for breakfast was expensive €$22/person & we had to pay the full price for a child?!! The TV in room 616 was not working.
That the room was quiet indeed
That housekeeping disturbs guests before 9 o'clock There was no soap in the bathroom Breakfast service very poor, slow reaction from staff to clean tables
Lovely soft bedding and really comfy beds. Free tea bar with lots of different teas to try.
Bar not open till 3pm and swimming pool area could have been cleaner.
We've negotiated with thousands of hotels to get the very best deals. We call them Secret Deals and they only last for a limited time.
You can get these deals for free by subscribing to our newsletters. You can even choose your favorite destinations to receive personalized deals.
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!
Don't worry – your email address is safe with us. We'll never share your private information and you can unsubscribe at any time.