The hotel is in the center of Wiesbaden and close to shops and restaurants. The staff members (desk clerks and breakfast staff) were very professional and pleasant. Our room was clean and comfortable. The breakfast (included in the price of our room) was wonderful with made-to-order eggs, bacon, sausages, Frikadellen, hash browns, broetchen, meats/cheeses, jams, and fresh fruits. The breakfast items were continually replenished, even though we were there at a busy time. My children enjoyed the pool and are looking to return their someday.
This certainly is not a reason to avoid the hotel, but the pool was a bit crowded for a while one evening, with adults and children. The lounge chairs were all taken, mostly with the towels of people in the pool, and I had to stand for 20-30 minutes. A few extra chairs would have been helpful (even the plastic, stacking kind for 'overflow' times).