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Hotel DiplomatOstendstr. 24-26, Zentrum-Altstadt, 60314 Frankfurt am Main (Show map) Review score 6.5 Score from 445 reviews“I am very content about service and the position near the cenetr of city”
Muhamet,
Shkoder
This hotel offers a free breakfast buffet and a 24-hour front desk. It is a direct train ride from Frankfurt Airport and the Zeil shopping street is a 15-minute walk away. Each room at the Hotel Diplomat includes a private bathroom, cable TV and wake up service. Wi-Fi access is also available. A buffet breakfast is served in the breakfast room each morning. Several restaurants are within walking distance. Ostendstraße S-Bahn Train Station is a short walk from the Diplomat, providing direct services to Frankfurt Central Station. The Diplomat offers private parking spaces. Baggage storage is also available. Hotel Rooms: 45
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Total Hotel Score:6.5
Based on 445 reviews Guest reviews are written by our customers after their stay at Hotel Diplomat. |
Score breakdown
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Anonymous
Solo traveler
Australia
November 21, 2011
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The breakfast was definitely the highlight with ham, cheese, youghurts etc. The location was walking distance to the Romer and other attractions in Frankfurt and located on the same street as the Ostendstrassse station. WiFi was only 5 Euro for the entire stay, but can only be used on the ground floor. Room was quite large and had 2 doors to isolate noise from the corridor. Make sure you take the right exit from the train station or it can be a long walk! WiFi was only available on the ground floor and not in the rooms. The shower had no curtain or drain on the bathroom floor, so the bathroom would often flood when showering. The bed was also quite hard, but considering the price it was acceptable.
1 out of 1 people found this review helpful, did you?
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7.1 |
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Jalmir
Mature couple
Recife,
Brazil
September 25, 2011
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The location was fine and also the breakfast. The hotel staff was kind and atentious.
1 out of 1 people found this review helpful, did you?
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6.3 |
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Susana
Family with older children
madrid,
Spain
July 27, 2011
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The hotel is old and need refurnishing
1 out of 1 people found this review helpful, did you?
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5.4 |
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Anonymous
Young couple
United Kingdom
July 26, 2011
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Good location close to the airport. Very small outdated rooms on a noisy street. Our room- a double room- had two single beds, with two separate duveys. Not a very relaxing stay.
1 out of 1 people found this review helpful, did you?
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3.8 |
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Richard
Solo traveler
boxford,
United Kingdom
July 19, 2011
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The bed was comfortable The breakfast was very poor compared to other hotels I have stayed at in Germany.The coffee was weak and did not taste like coffee. The juice was unpalateable and tasted of chemicals.
1 out of 1 people found this review helpful, did you?
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5.4 |
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Anonymous
Family with young children
United States of America
July 4, 2011
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We stayed at the Hotel Diplomat for just one night, after our arrival at Frankfurt airport. This was one of the cheapest hotels I could find, and it is a great value for the money. The location is a short walk from the metro, with a direct connection from the metro to the Frankfurt train station and the Frankfurt International Airport. The location is also near the city center. There is a lift in the hotel, and breakfast was good. The hotel was clean & quiet, and the staff were friendly and helpful. The nearby metro station is several flights of steps underground, with no lift. I had several pieces of very heavy luggage, and so getting to the hotel was extremely difficult. We ended up taking a taxi to the train station the next day - 10 Euros - because I knew I could not handle the stairs in the metro again. I highly recommend this hotel to anyone who's traveling light.
1 out of 1 people found this review helpful, did you?
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8.3 |
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Anonymous
Solo traveler
Austria
June 29, 2011
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Room was very quiet. Comfortable bed. Not too hot at night in summer. Good value for money. Bathroom very run down. No shampoo or hairdryer. Hotel staff not very friendly at arrival. Hotel generally rather worn down, needs renovation.
1 out of 1 people found this review helpful, did you?
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5.8 |
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Robert
Group of friends
SOUTHAMPTON,
United Kingdom
June 21, 2011
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Location, comfortable, decent shower. Breakfast ok but could of been more varied.
1 out of 1 people found this review helpful, did you?
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6.7 |
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Anonymous
Group of friends
Spain
June 1, 2011
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Price Bathroom
1 out of 1 people found this review helpful, did you?
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6.3 |
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Anonymous
Solo traveler
United States of America
May 17, 2011
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The hotel is highly recommended. The service is excellent in that the rooms are clean, daily 'refreshed' and with of course the daily necessities replenished. The staff is very friendly with 24-hr service at the door. The area might be the best the city of Frankfurt has to offer. It is about a 15-20 minute walk to the downtown financial/commercial center. It has many small local shops in the area. It is a 3-minute walk from the Rhein river. It is on the opposite side of the airport with respect to the city center(less noise), yet offers great viewing of aircraft queing into FRA airport. - I have stayed multiple times in this hotel and not once have I not been satisfied.
1 out of 1 people found this review helpful, did you?
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10 |
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James
Group of friends
NEPTUNE BEACH,
United States of America
May 8, 2011
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Central location It was very noisy - a group of 25-30 consturction workers were staying at the hotel and there was very loud talking and yelling in the hallways and stairwells at midnight and later. It was very hard to sleep. Also, we parked where we were instructed by the desk clerk and our car was ticketed.
1 out of 1 people found this review helpful, did you?
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4.6 |
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Hock
Young couple
Penang,
Malaysia
May 7, 2011
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Zeil main shopping street and old town is only 10-15mins walk from hotel. The hotel is also very close to Ostendstrasse train station. Consider the price paid, it is value for money, and better still it came with free breakfast. Run down and not very clean. I asked for non smoking room, but still the whole room is full of smoking smell.
1 out of 1 people found this review helpful, did you?
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5.4 |
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Denzil
Mature couple
Thane,
India
April 4, 2011
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Breakfast was sumptuous, the staff very courteous and room and bathroom very clean
1 out of 1 people found this review helpful, did you?
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7.1 |
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Ramunas
Group of friends
Kaunas,
Lithuania
May 29, 2011
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Very close to the s-bahn station. Clean, quiet rooms. English speaking staff. Good value for money. No wifi in the rooms. It is only in breakfast room for 5 eur. Booking was without prepayment, but hotel charged for the first night one month in advance.
1 out of 2 people found this review helpful, did you?
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7.1 |
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Anonymous
Group of friends
Finland
February 1, 2012
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very modest, in bad condition, not even a hairdrier available, warm water not enough for shower, - disappointment, compared to the price. Would recommend, if price was much lower
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3.3 |
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Janis
Young couple
RIGA,
Latvia
January 27, 2012
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Good location, direct train to airport No internet
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6.3 |
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Anonymous
Solo traveler
Mexico
January 26, 2012
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The price and the location. Quiet area. There was not a detailed cleanliness, some areas in the bathroom were not very well cleaned. Old furniture and toilet.
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5.8 |
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Anonymous
Mature couple
China
January 17, 2012
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Peopole there very nice and friendly. Very near to the S-Bahn station. Room little bit small. In room no wifi, only downstairs by reception and in breakfast room.
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7.1 |
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Svetlana
Group of friends
Moscow,
Russia
January 11, 2012
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very dirty, all rooms are smoked - you can not breath
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3.8 |
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Olga
Young couple
Odessa,
Ukraine
January 10, 2012
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Very comfortable location - few minutes by feet from hotel to city centre The best ratio between price and quality We payed 42 euro for double The conditions are simply and budget but this is equal to transit staying As for me the breakfast is enough The good price for parking place 5 euro There are very friendly and patient staff and owner in hotel. We've have a problem with our car and all staff tried to help us in spite of the holiday 31/12. If we're going to visit Frankfurt we'll stay in this hotel
Did you find this review helpful?
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9.2 |
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Anonymous
Solo traveler
Taiwan
January 8, 2012
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The location is very good to go to downtown and airport. Facility is old. No hair dryer is provided in the room.You could hear the sound from outside walk .
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5.8 |
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Anonymous
Solo traveler
Costa Rica
January 2, 2012
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Good location close to the city center. Inexpensive. Not bad breakfast included. Small rooms. Angry staff.
Did you find this review helpful?
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7.5 |
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Mikhail
Young couple
Châtenay-Malabry,
France
December 31, 2011
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Rather good breakfast, very good price. There is no curtain in the bathroom. Furniture is rather old, but the bed was good.
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6.7 |
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Robert
Solo traveler
Vancouver, WA,
United States of America
December 29, 2011
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Excellent Breakfast Wirhin 100 feet of subway station Sitdown shower
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7.5 |
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Diane
Mature couple
COVENTRY,
United Kingdom
December 19, 2011
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Good value for money, very friendly and helpful staff, food good and plenty of it. Bed wasn't the most comfortable I've slept in, but for the money the whole experience was pretty good.
Did you find this review helpful?
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7.9 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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