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Ostendstr. 24-26, Frankfurt City Center (Old Town), 60314 Frankfurt, Germany – Show map
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Hotel Diplomat's staff speaks: English, German
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WiFi is available in the hotel rooms and charges apply.
Public parking is available on site (reservation is needed) and costs EUR 5 per day.
24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage
Non-smoking Rooms, Elevator, Heating, Hypoallergenic room available
From 12:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 7 years stay free of charge when using existing beds.
All older children or adults are charged EUR 15 per person per night for extra beds.
Cribs are not available.
The maximum number of extra beds in a room is 1.
There is no capacity for cribs in the room.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
Based on 855 reviews
Value for money
Show reviews from:
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This apartment hotel in central Frankfurt offers scenic views of the River Main, free breakfast on the day of arrival, and easy access to public transportation.
Score from 376 reviews Very good
Located between Frankfurt Central Station and the River Main, this guesthouse has free Wi-Fi. Buses to Frankfurt Hahn Airport stop 165 ft away.
Score from 1427 reviews Good
Just a 5-minute walk from the Frankfurt Messe Exhibition Centre, this non-smoking, 3-star hotel has soundproof rooms with Wi-Fi, a 24-hour bar, and easy S-Bahn train connections.
Score from 2143 reviews Good
Location.. Just one train train from airport. Then few steps from Ostend train station. We arrived at 6 am. They gave us free breakfast upon arrival. It's an old hotel with old furnishing but it's really worth the money.
Completly not this what we expected after booking on the website... going into the bad, worms were singing you the one of the Mickel Jackson's songs "You are not alone"...
Only good thing was breakfast.
It was very cold in rooms and old man from reception was very unkind all the time,
Though not near the central station, several lines of S-Bahn (S7 excluded) take you to the Diplomat from hbf and you can enjoy your night without being disturbed by the chaos nearby the hbf, The check in counter was really friendly. They are always happy to do you a favor.
Wifi is not free. But I don't really care about it.
The location. Convienient traffic, easy to get there via subways.
Everything but the location. The elevator, the charged WIFI, the breakfast, the beds, the staff, almost everything. The price is higher than the average and the service is disappointing. The hotel is like in 1970s without any refit for decades, I won't come next time.
Hotel was filthy. Tried to rip off for internet. Staff were rude. Do not book here at all.
Very rich breakfast. Quiet neighborhood very near the Centre and the old town just a 10-minute walk. The Metro station is just 50 metres from the hotel entrance. Big soft bed and pillows comfortable. Warm rooms.
Old building. the carpeting and furniture was old. Hotel wanted painting.
The lady by the reception was very kind, helpful. Breakfast was really good, we enjoyed every day. The hotel is close to the city center in a quiet area.
Internet not free, need to pay, but the wifi signal only on the corridor was useful. Also need to pay for the parking. The bathroom was not enough cleen.
Good location,friendly staff.Breakfast not so bad!
May be with time I will be recomend to make cosmetic repair.
2males at front desk very rude,coffee was lupe warm.No I would not go back.
Close to down town
Neighbourhood , parking management, no wifi
Having live near there previously I knew the area well and was happy with the location, very convenient to S bahn Ostendstrasse and less than a 10 minute walk to Sachsenhausen. The hotel was quiet and the staff very pleasant. It was an excellent value for my money..
The room, while functional, was quite small and the bathroom very dated. There was no shower curtain. The bed was comfortable but sat very low to the ground and this old man (68) had difficulty getting out of bed that a younger guest probably would not have experienced.
The location is really good. The staff is friendly and approachable. They are willing to help. The breakfast is great. New towels would be brought to your room everyday.
The furniture and the rooms were old. The bathroom was not that nice and was a bit stinky.
The price was reasonable
location was good.
Behaviour of staff
Reception staff very friendly and helpful,location good with metro nearby and many attractions within walking distance.
Bathroom shocking,very dirty not cleaned at all, broken tiles,basin badly cracked,toilet reeked very strongly of urin had to wash it down.Bed linen fresh but full of hairs,carpet filthy, bed old and at an angle,tendency to fall off during nite.
Breakfast was good, and reasonble ammouth.
Not enought clean in badroom. Uncomfortable bed. Thinn entering door /listen noise/. The room was little smelled.
Very good staff and environment. Easy access to Tram, subway and shops.
The facilities could do with a little updating though, Otherwise enjoyed my stay.
Price and location
Quality of sleep, no free wi-fi
I've booked double room for two nights, when I arrived there where no more double rooms left (they actually said that I don't have a reservation) at the end they gave me single room and refused to pay me back the difference.
Very responsive staff - really diplomats. The ideal place to spend the night with a car and scour the city center. A good breakfast. Good hotel for travelers without a specific requirements
Everything would the hotel is wrong: tiny room, leaky toilet, deadwood reception on arrival- actually had to wait for almost 20 minutes for the receptionist to check me in (he was busy assisting someone without a reservation at Diplomat find a room elsewhere); the tinniest breakfast room that one can imagine.The worst hotel that I know of.
discusting place. so dirty. The bathroom was full of dirty water coming from the drains. I have many photos as a prove.
Location, Breakfast, most of staff were helpful
Price is too high during fair for am ordinary hotel açcomodation
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