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Simon-von-Utrecht-Str. 31, Hamburg Mitte, 20359 Hamburg, Germany – Show map
Excellent location – rated 9/10! (score from 609 reviews)
Rated by guests after their stay at East.
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East's staff speaks: Spanish, English, German
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Pool Table, Sauna, Fitness Center, Solarium, Spa, Massage, Nightclub/DJ
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs EUR 14 per day.
Room Service, Packed Lunches, Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available, Designated Smoking Area
Spanish, English, German
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 3 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are allowed. Charges may apply.
When booking more than 3 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 609 reviews
Value for money
Show reviews from:
This 4-star hotel features a central location in Hamburg’s lively St. Pauli district. It offers spacious, non-smoking accommodations with free Wi-Fi, free access to the spa area and a stylish bar.
Score from 2277 reviews Wonderful
A 3-minute walk from the Elbe River and the Reeperbahn, this hotel features Hanseatic food and free Wi-Fi. Its Tower Bar provides great views of Hamburg and the harbor.
Score from 3943 reviews Very good
Panoramic city views, free Wi-Fi, a 2,150 ft² fitness and spa area and rooms with floor-to-ceiling windows are available at the Empire Riverside Hotel, just 325 ft from Hamburg Harbor and the...
Score from 1932 reviews Excellent
This designer hotel features spacious accommodations, a spa with pool, and a rooftop terrace overlooking Hamburg. It is just 2 subway stops from Hamburg Central Station and includes free Wi-Fi.
Score from 1336 reviews Very good
Meeting facilities. Restaurant food.
Hallways connecting the guest rooms were dirty, hot and stuffy, and poorly maintained (torn carpet, scuffed walls). Our skin itched all night when in bed and so we did not sleep well worrying about bed bugs. Would not stay here again.
interior design of the hotel overall is great!
Location good. Taxi rank in front of the hotel. Hotel bar area and restaurant area very ellegant and perfect for a drink at night.
Rude reception staff. Expensive parking and breakfast. (€25 for the breakfast) No free Internet Divet on double bed split into two single duvet. Very small wash basin in the room. Stylish looking but not practical. This hotel has concentrated too much on style and has forgotten about the importance of comfort. At €230 euros a night I would expect much more from this hotel. I did not feel welcome and did not have a good nights sleep. As a regular business traveller, I cannot recommend this Hotel. A serious review of customer service is required starting with a change of reception staff.
East sushi is sensational Location A cool design hotel
Reception staff below average - bad welcome - too cool
staff at hotel
no bed breakfast
We arived at the hotel where we were told that our room was upgraded to a bigger one. So we had a wonderful arrival. The two nights stay overall were nice. I would definitely recommend this hotel. Very fancy rooms.
One little thing that bothered both me and my wife was that the toillets were practically in the same room as the bed. There was only a glassdoor that wasnt sound & odourproof in between.
+ amazingly friendly staff + massive comfy bed + great restaurants and bars + stylish decor (rooms / hotel) + central location
- no shampoo / conditioner - wifi is unstable - location does not feel like the safest
My room The location The design
Restaurant was a bit to expansive for what they offered
hotel and rooms designed perfectly. very comfortable and very clean hotel.
amazing staff, restaurant. and bed.
the heat in the hallways was brutal!
Excellent rooms, nice and clean, and perfectly located for the things I was planning to do in Hamburg
Wi-Fi provided in rooms were horribly slow and unstable. I needed to work while on vacation, and even a simple conference call was almost unbearable. Not 100% happy with the staff. I requeste late check-out due to having to work on monday, and had four different people calling, knocking on my door and so on to ask why I hadn't left the room. Also made errors on my bill, charging me for breakfasts I hadn't eaten. Rooms are VERY nice, but not quite value for the money spent.
It was very good stay in the east hotel this time Staff was excellent
Location, design, staff, food
The design, ambiance, spacious rooms, the sushi, the cocktails...
Although we opted in the booking for a water bed, it was not provided and no explanation was given, which was a bit disappointing... Nonetheless, the normal bed was very comfortable. All staff was very friendly and attentive, except for the receptionist on arrival who did not talk much or explain anything. Therefore, the rating "fair", everyone else was excellent.
Decor is amazing. Food was very good.
Room Size & Restaurant
All areas of the hotel were incredibly over-heated. Lack of vegetarian options was not great. I know it is an old fashioned concept but you could also do with tea / coffee making facilities in the room!
The feel of the hotel ,really relaxing atmosphere warm and inviting, lovely food and top service.the nightclub was also superb I would definitely stay here again.
Only the bed was a bit hard but the rooms were top class so made up for this.
Excellent breakfast including fizzy wine at the weekend
This hotel offers everything you could want, and has a fantastic spa and gym. Beautifully decorated, great style, top class hotel. Lovely food. Great whirlpool bath in the room. Good location, highly recommended.
East Hotel and East restaurant.... a dream for the eye, the soul, the taste. Keep up your ****** level. Look forward to your opening in...Denmark!? :-)
Spacy room and bath. Very good breakfast. Frendly personal and great service at all! Close to the harbour and shopping citty. Fantastic.
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