Phoenix City Hotel  

The hotel is conveniently located

The Phoenix City Hotel was ideal for my own personal needs because of it's location which is opposite the main railway station and a good starting point for exploring the city on the u Bahn (underground/subway).I Cannot make too many comments on this hotel because I only stayed one night there and spent most of my time looking around the city but found it inexpensive compared to many hotels with a central location. Some people are very fussy when it comes the luxuries, if this is you then I would look elsewhere but if you are only after a clean basic room then this would be fine for you.

Across the road from the main railway station. Bars and restaurants next door and also plenty of shops and snack bars in the station. Shopping and city attractions are just a 5 minute walk away through the other side of the station. U Bahn and s Bahn trains will take you to all other districts. Alster lake just a short walk away.

it's location to the main train station.. it was literally right across the street, which is good if you have lots of stuff you are carrying. and it is next to shopping and eatery areas that some are open until after midnight

the rooms do not look like what is in the pictures, the eggs for breakfast were half hard boiled. carpets were dirty, left a towel on the floor and the towel turned red. there was no towels in the room, staff did not believe me when i informed them of it. the knob on the shower the controls the flow of cold water was broken. Definitely overpriced for the low level/quality of service. it is very sad.

Location.

Good for a one night stay. Close to train station

The room, the bed, the bathroom situation

Location, directly oppostite the main railway station which is ideal for transport in/out and around Hamburg.

Just a very basic b&b with nothing in the way of facilities, not even tea making facilities in the room, or even soap for the bathroom! Most randomly, was the breakfast served on the landing between floors, a first for me!

Staff were very friendly, lovely breakfast every morning.

Building work next door right outside my window, but I wouldn't say it spoiled my stay and it is not the fault of the hotel.

Convenience for everything. Close to shops and S Bahn and trains. Felt we were in the middle of evrything.

Wife was not keen that there were prostitutes and sex shops just round the corner. Although I quite enjoyed looking around these shops and saw some very interesting things. Alao I had hoped to see more people in traditional German costumes, but was disappointed.

It is a such a strange hotel. I feel insecure and uncomfortable during my stay, rooms are so old, hotel looks like a movie screen up in 80s.

Room, facilities, breakfast, cleaning of the room, smell, door lock, noises coming from the next door...

Die Lage ist exzellent direkt am Hauptbahnhof mit sehr guter öpnv- Anbindung (nur Flugzeuge landen nicht direkt vor der Tür). Viele von Hamburgs Attraktionen sind aber auch fussläufig von hier erreichbar. Bei geschlossenen Fenstern spielt der Strassengeräuschpegel überraschenderweise keine Rolle. Das Personal war sehr freundlich. Ein 24/7-Rezeptionsdienst ist in dieser Kategorie und Grösse nicht selbstverständlich. Das Preisleistungsverhältnis ist für diese Lage ganz in Ordnung, wenn man kleine Abstriche bei Komfort und Ausstattung macht. Austattung und Interieur sind etwas in die Jahre gekommen und es ist nicht mehr alles perfekt, aber es war sauber und alles funktionierte. Die etwas muffige, düstere Athmosphäre kann man, muss man aber nicht mögen. Wer auf Perfektion wert legt und wem zwei Etagen ohne Lift zu anstrengend sind suche sich ein anderes Hotel. Wer hier nur schlafen will und die fünfzig Euro für ein luxuriöseres Ambiente in dieser Lage lieber für andere Vergnügungen ausgeben will, ist hier gut aufgehoben.

Das man gehalten ist, den Schlüssel beim hinausgehen abzugeben empfinde ich immer als lästig, und ich habe Zweifel, dass gewährleistet ist, dass nur der Berechtigte den Schlüssel ausgehändigt bekommt, zumal hier sicher viele Kurzzeitbesucher gastieren. Die hellhörigkeit innerhalb des Hotels kann stören, wenn weniger rücksichtsvolle Menschen den Flur bevölkern.

Sehr gut zu erreichen vom Hamburger Hauptbahnhof. Zimmer + Bad sehr sauber. Das Zimmmer lag zur Hinterseite daher eine sehr ruhige Lage. Die Freundlichkeit vom gesamten Personal hat uns gut gefallen. Wir werden wiederkommen!!!