Hotel Elite Heidelberg  

cheap and nice

too cold rooms in winter, no staff during night

Staff and Services.

Very nice staff, very calm, clean, big room, close to the historic city center, restaurants and bars nearby, huge tv

Decoration is a little old fashioned; no elevator (4 floors); got problems with the wireless internet connection (I was immediately offered a cable); double bed is actually two single beds (not a problem for me actually, but some would like to know);

Friendly, helpful, welcoming, efficient staff, excellent location, nice breakfast in charming surroundings, very nice old-world, high ceilinged room that was extremely comfortable, beautiful modern bath, quiet but close to everything. We were three adults in a room designed for four, and it was just right.

Breakfast quality and variety

The fact that we we told we had to walk across the street to another building; the room key we were given, did not fit the lock to the entrance door and though we reported it, nobody bothered to check it

This was the best priced hotel we could find in Heidelberg, which is to say still pretty expensive, but we got a good deal through booking.com. We booked a 4-person room that turned out to be two double beds. My son and daughter were not happy about having to share. The bathrooms are completely remodeled with radiant heating in the floor and lovely new fixtures with water saving features like electric eye in the sink and an auto-off in the shower after 1 minute. You can easily turn it back on, but amazingly the shower got it right every time for me--just as I was done getting wet, it went off, and just as I was done rinsing it went off again. The rest of the room was clean but shabby. The people were friendly and helpful, the food was excellent and well-priced. The desk is only staffed until 8 pm, but they have a system for letting you get your key from an automated dispenser outside the front door after hours. You have to get a special ticket for the free internet service, though, so if you arrive after 8 pm you won't be able to get any internet until the next morning.

My only real complaint is that the building is old and the doors don't close very well so there was light from the hallway coming through the crack between the door and the door frame all night. It didn't seem very secure. Also, the door must be locked from the inside with the key, which seems like a bit of a fire hazard. And, the walls are paper thin, so when a neighboring guest came in at 2 am, we could hear him whistling and talking to himself for 20 min as he let the door slam closed, dropped his heavy bags, showered, and finally went to sleep.

Friendly staff, excellent breakfast buffet

Breakfast was good. Bathroom very good. Internet worked.

Room was tatty - curtains unironed- unpainted plywood furniture and windows.We were in annexe across the road which had a shabby entrance hall.

The staffs were really nice and friendly.

Excellent service and comfort

Quiet place, large room, wonderful breakfast, close to city center

Car parking is possible on surrounding streets and costs 3 Euro per 24 hours (the parking tickets are buying in the hotel). During breakfast too many people on too little space

Breakfast

Internet connection not good at night

The room was renovated, clean and big. Beds were comfortable. Enjoyed a very good breakfast.

Unfortunately the wood floor makes a lot of noise and you hear others walking in thei rooms as well.