We are full time independent travelers and have been on our journey for 5 months…….so we have stayed in numerous hotels. We use online reviews, ratings, location, price, & amenities in our selection like most people.
The Ellington met our criteria, so why is it disappointing? It has a sterile vibe. In a 4 night stay, it took us a few days to put our finger on it and the best thing we can relate it to is the Ellington reminds us of the airline industry. You get a ticket on an airplane, but have to pay for everything else…….nickel and dimed. From what we saw, the hotel caters to groups and business people, and that is probably good for business, but not independent travelers.
There is a pay mini bar, but no items like a coffee maker. There are no other such amenities in the hotel. But you can pay 4,80 euros for a cup of coffee in the lounge or buy a newspaper in the reception area. The breakfast is a whopping 20 euros per person. 40 euros for a couple to have breakfast is grossly overpriced. The hotel has a restaurant, but during our entire stay, we saw no one dinning. The reception desk is in the back of the hotel, with doors that they close in the evening - not very inviting. And then there is the wi-fi. You have two options for wi-fi, free basic and pay high speed (again nickel & dimed). This to some doesn’t mean much, but to full time travelers it’s our way of researching & planning our next location, and staying in touch with family & friends. The wi-fi here simply put has been the “worst” experience in a hotel. We had better in remote locations of Central America. On two different devices (laptop & tablet) it continually dropped signal or the speed was so slow the web page would not load. Because their website had issues, every 24 hours we had to made a trip to the reception desk for a username/password. In this era with everyone being connected, this should be transparent to hotel guest.
The staff is very friendly and the rooms are comfortable, even with the unique design with the shower opening up in the sleeping area along with the sink.