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Newest reviews for GRAND ELYSEE Hamburg

  • Mohamed
      United Arab Emirates
    August 29, 2014

    Space and Staff

    Nothing.

    10

  • Anonymous
      Canada
    August 26, 2014

    Wifi was very slow for a 5 star hotel

    7.5

  • Enzo
      Switzerland
    August 22, 2014

    Everything was just perfect. The restaurant La Brasserie was nice and good ratio quality price. The staff in the hotel and in the restaurant was nice and helpful.

    I can't accept that very little children with Pampers have a bath in the swimming Pool. It's just against common sense and could be dangerous.

    8.3

  • Jean
      Belgium
    August 14, 2014

    Some of the personnel at breakfast were quite aggresive, not fun in the morning !

    7.5

  • James
      South Africa
    August 14, 2014

    Everything was top class and true 5 star

    Nothing

    10

  • Elena
      Germany
    August 12, 2014

    The great restaurant

    Old-fashioned hotel, brings you a bit to 90s with a staff uniform and room decor

    7.1

  • Peter
      Puerto Rico
    August 10, 2014

    spa and pool is great,

    aircondition was very limited, we had hot weather and we called to reduce it. hotel told us that they are only able to reduce by 3 c grade, other hotels in hamburg do much better

    7.5

  • Niko
      Greece
    August 10, 2014

    Pool. Restaurants. Fitness room Clean room

    Delay in bringing the food in the restaurant .

    9.6

  • Jude
      Singapore
    August 10, 2014

    Nice size room. Hotel took care of providing sleeping arrangements for out family of four which was very much appreciated.

    No Internet wifi in room.

    9.2

  • Jeannie
      Switzerland
    August 7, 2014

    The staffs services at reception and all restaurants are very good, particularly the concierge staffs services are excellent, very helpful and commited in taking care of my requests or enquiries everyday. The location though is not in the city center, it's close to a train station (Dammtor) and also 10 mins walking distance to shopping area, so it is still convenient and also good to be in a quiet residental area. The indoor swimming pool is also good for relaxation.

    It would be nice if they can provide a kettle in the room. Otherwise, nothing in particularly I don't like

    8.8

  • Anonymous
      United Arab Emirates
    August 7, 2014

    Everything about this hotel is perfect Especially the walk through the most amazing park when going to the Centre or Train station I'm a light sleeper and I slept really well at this hotel The brasserie is amazing! Really good food

    I didn't like the Italian restaurant I would've liked some more amenities in the room Food is a bit over priced.

    9.2

  • Amr
      Egypt
    August 7, 2014

    Everything about this hotel is more than good value for money. From the rooms, to the food and service.

    However, the free wifi speed is not even sufficient to check emails. So in my opinion, should be either improved or not offered for free entirely. It was very frustrating.

    10

  • Sally
      United Kingdom
    August 5, 2014

    The elegance. The professionalism of staff. The comfort. The decor. The ambience. The food. The location. The list is endless

    There was nothing we didn't like

    10

  • Gulrukh
      United Arab Emirates
    August 4, 2014

    Great value for money Comfortable and clean Staff is not very friendly but responsive Don't be greedy and add breakfast - it is great! Room large enough and very amazing beds Bathroom was huge and very comfortable for 2 people

    Hard to say what I didn't like. Maybe the staff could help with luggage but that's okay.

    8.8

  • Guy
      United Kingdom
    August 4, 2014

    Great value for money. Central location. Staff extremely helpful. Good size beds.

    10

  • Mike
      Canada
    August 3, 2014

    Pool

    Small room

    8.8

  • Eduard
      United Kingdom
    July 29, 2014

    Very nice rooms, good location, close to Alster lake, Hamburg center and public transport.

    7.5

  • Laure
      France
    July 28, 2014

    Everything was perfect.

    8.8

  • Paula
      United Kingdom
    July 27, 2014

    Could not fault the accommodation, large comfortable bed and nice bathroom. The staff were very friendly and helpful and the breakfast buffet was first class. Very close to Dammtor station and only a short walk to the centre of Hamburg. A good choice of hotel!

    9.6

  • Anonymous
      Denmark
    July 13, 2014

    nice big room, good facilities.

    On both days we reported that the air-conditioning in our room was not working at all. we were promised that a technician would come to have a look and also be given a fan/ventilator. this never happened. The room was way too warm - it was much cooler outside. on check out, I informed the reception again and the staff did not seem to care too much.

    7.1

  • Carsten
      United Arab Emirates
    July 6, 2014

    location hanseatic service

    style is out of date

    5.8

  • Yordan
      Bulgaria
    July 1, 2014

    Service, rooms; food.

    Slow internet

    9.2

  • Walter
      South Africa
    June 30, 2014

    Great experience. Met the Graf of Dusseldorf who was a great character both the evening and the next morning!! We are from South Africa and I was travelling with my father who had not been home to Germany for many years. Sven at the bar was informative and very accommodating. All in all a wonderful stay!

    9.2

  • Andre
      Canada
    June 24, 2014

    Everything. Excellent location. Spacious and clean room. Exceptional staff.

    There was absolutely nothing to dislike. Our stay was entirely satisfactory. Over the years, we have stayed at many hotels. This hotel is one of the best hotels we have ever stayed at. We recommend this hotel.

    10

  • Jaakko
      Finland
    June 23, 2014

    All great and fair pricing, large rooms, all fresh

    10

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