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Newest reviews for ESTREL Hotel & Convention Center

  • Thilo
      South Africa
    July 4, 2014

    I liked the set-up inside with the restaurants and coffee-shop.

    I walked down to Hermannsplatz for a good coffee-shop and also around the block looking for a nice walk in the open... difficult. Maybe your staff could suggest something even if it is further away...

    7.9

  • Victor
      United Kingdom
    June 29, 2014

    Great view of Berlin from the room I got Comfortable, clean and quiet rooms Not too close from the city centre, but there is an S-bahn station at walking distance

    Nothing, it was all good

    8.3

  • Wan-li
      United Kingdom
    June 21, 2014

    CONVENIENT FOR MY CONFERENCE. THE HOTEL IS LIKE A SMALL MALL, CAN DO EVERYTHING IN THE HOTEL. LOVE THE GARDEN IN FRONT OF THE HOTEL.

    10

  • Anonymous
      United Kingdom
    June 16, 2014

    Your concierge system was very helpful. I liked the clean rooms and the spacious view from my window. It was easy to get to the train/underground and canal boat. I liked the evening meals/bar outside by the canal as well and you had a vegetarian option there that was very good. Everything was very nice in a modern sort of way and your staff very helpful but simply a bit pricey.

    Not much choice for vegetarian food, especially at odd hours, and food prices very high. The business centre and telephones were expensive so that every time one picked up the phone to even make a call on a phone card, one was charged a lot more than normal for a phone call. The windows needed cleaning.

    7.5

  • Anonymous
      United Kingdom
    June 11, 2014

    Very Clean bedroom and bedding. Could shut out the day light to rest in the afternoon if necessary.Good day time sound exculsion from double glazed windows which made the room peaceful.Bath and shower good. Air conditioning to cool the room was a comfort as very hot weather 32 degrees ! Polite and cheery houskeeping staff members. Friendly, polite and caring staff service in Thai Restaurant. Friendly staff member upon check in. Relaxed and informal atmosphere within hotel main area of restaurants/shop. Social orientation of hotel facilities. Fridge well stocked in cupboard and not noisy.

    Spa appeared closed on Saturday day time when i went along on spec. No one there and entrance doors appeared locked. Noisy banging music until early hours on Friday and Saturday night which would have prevented me from sleeping had i not taken along my ear plugs ! The slight smell of foul drainage in the bathroom and the sink which had a very slow drain , so must have been a problem with waste which needed to be sorted before guests are booked into a room. Noisy air conditioning system need ear plugs to block out the noise in order to sleep. The poh faced manner of the female member of staff who checked me out,rather unfriendly, abrupt and harsh looking not the best reception manner i have come across in my travels i must say .

    6.7

  • Anonymous
      United Kingdom
    June 10, 2014

    It's all good in general. There are restaurants on the ground floor. Air conditioning works well. Staff were generally helpful.

    The main downside was the lack of blackout curtains in the room. Difficult to sleep late in June.

    8.8

  • Anonymous
      United Kingdom
    June 10, 2014

    The entire experience was extremely positive.

    10

  • Peter
      United Kingdom
    June 10, 2014

    Lots of social spaces and eating opportunities...also some stunning views..and a very attractive Beer Garden across the street.

    There are no tea/coffee making facilities in the rooms.

    9.2

  • Alison
      United Kingdom
    June 8, 2014

    staff friendly and helpful

    Tv in room, no hair shampoo or hand soap just liquid soap .

    7.5

  • David
      United Kingdom
    June 4, 2014

    self contained

    location

    6.7

  • Mohammad
      Kuwait
    May 25, 2014

    nothing

    staff not friendly and services poor location bad AC not working bed very bad internet very slow no coffee no tea no water in the room every thing not free no iron in the room and no safety box in the room very expensive i will never stay in this hotel any more.

    2.5

  • William
      United Kingdom
    May 25, 2014

    I attended a conference at the Estrel so spent a lot of time there rather than out sightseeing. It is an excellent 'self-contained' venue but also has good transport links to both the city centre and Schoenefeld airport, so is therefore still a good option for someone who is in Berlin as a tourist but wants a high quality hotel at a very reasonable price.

    Nothing.

    9.6

  • Anonymous
      Kuwait
    May 17, 2014

    Near to a station

    Carpet need to be changed Some Staff were not friendly A/C was not working Fridge was not working

    4.2

  • Susan
      United Kingdom
    May 8, 2014

    Convenient for my meeting. Clean room and bathroom with good shower. Gym facilities ok. Nice coffee shop in the central area.

    Far from the centre of Berlin. No breakfast included. No toiletries in the bathrooms. The rooms were a bit hot so I did not sleep very well. Some of the concierge desk staff not very helpful.

    7.1

  • James
      United Kingdom
    May 4, 2014

    simple, effectively designed and clean rooms. friendliness of staff good breakfast choice

    hotel was quite busy and the lifts couldn't keep up which was a pain because we were on the 12th floor!

    6.7

  • Jarle
      Norway
    April 29, 2014

    In the same building as the congress center.

    Expensive everything. In "no mans land" between old east and west, no restaurants nearby and a long S-bahn ride to the city.

    4.6

  • Vladislav
      Serbia
    April 5, 2014

    Close to train station,

    Location, expensive breakfast,

    6.7

  • Anonymous
      Taiwan
    March 27, 2014

    The staff is helpful.

    But I hope they can smile more.

    7.9

  • Anonymous
      United Kingdom
    March 26, 2014

    Catering at lunch time. Insiffient food at the networking evening Coffee was overpriced

    7.5

  • Anonymous
      Taiwan
    March 26, 2014

    good attitude, very kind reception

    7.1

  • Anonymous
      Finland
    March 25, 2014

    Hotell was ok

    Congress was poorly organised by conress site, (iccn 2014) Food was awfull in coctail evening and in "stars in concert" evening. Some of the auditoriums ( or rooms)were small and had poor visibility.

    6.3

  • Jonathan
      United States of America
    March 25, 2014

    The convention center and rooms were nice and conveniently located in proximity to each other.

    The center is in a dreary location, near nothing of interest.

    7.5

  • Daria
      Russia
    March 24, 2014

    To much expensive for such service in the room

    5

  • Stewart
      United Kingdom
    March 24, 2014

    Staff attitudes and general helpfulness at all levels were very good. Conference and Restaurant areas were good. Transport links to Tegel were reasonable (Local train strike notwithstanding)

    Area seemed a little isolated from 'Berlin' in terms of sightseeing, and other tourist activities. Berlin tourist map did not seem to feature the location of the hotel. Some display about getting into central Berlin would have been helpful. It would be helpful if some information about service charges/staff gratuities was given on the restaurant bills. My colleague was not given change (about 10% of the bill) but there was no explanation for this. At other times, paying the exact amount on the bill was accepted.

    7.9

  • Anonymous
      Turkey
    March 24, 2014

    free internet

    too big too crowded

    7.1

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