Eurostars Berlin    

Location And the cocktails Stuff were friendly

Closeness to station and city highlights.

They supplied a baby cot. The rooms are very clean and nice. The breakfast is really nice and a lot of variety. Helpful staff when it comes to tourism. Amazing location, right in the centre of Berlin.

They do not have enough what a normal 5 star hotel has. No restaurant, They only have the bar. The Sauna was not working. I would give this hotel a 4 start instead of a 5 star; the coffee in the room is basically the normal nescafee and they always forgot about the creamer. I had to constantly remind them.

Loved this hotel. Attentive friendly staff, great breakfast, superb room and fantastic location. Will stay again when next in Berlin.

N/A

Everything!

Nothing seriuos

staff very helpful

decor -poor taste and very business flavour

Location is perfect and internal decoration is also comfortable, there're even water heating kettle and once-off slippers provied which i think especially suitable for Chinese customers.

The fitting room on 8th floor is just opposite to my window, when there're people jogging on the facility it's kind of awkward.

It's location was great, the room was big and there is a private parking. The internet was free and very good.

Good hotel, helpfull staff,

Creditcard was charged for the full amount twee weeks before we actually stayed there.

Very very good location，comfortable room,nice staff.

Everything is good.

Central location at Friedrichstrasse HBf. Modern hotel

Staff: Very young and unexperienced in hotelrelated questions. most of the were practicants. Air condition did not work even though I reminded the staff to take care of it. They did not bother at all. I happend to met one of the service technishens. After 28 hours he had not been informed by the staff from the check in counter. However he managed to fix it all. He was surprised that he not had been informed from their check in counter. They totaly ignored the guests. I can send a list of their incompetens. They have a managemant problem.

Nothing to complain about

No applicable

Everything was just perfect: professional staff, design of as the entire hotel as room in particular, location, of cause, very reasonable rate (132 EUR for 2, breakfast included)

stylish rooms great location

some of hte male desk staff were not helpful

The staffs at reception are very friendly.The location was perfect for shopping and near to all transport system. Ideal for touring Berlin.

Next to u & s Bahn station so really easy to go anywhere and in centre for walking as well. Rented bikes 12 Euro per day. Quiet in room, very comfortable bed. Most of the staff are Spanish and all very helpful. Hope to go back.

All was good about this hotel.

Location to all the sights in Berlin was perfect. And right next to the train and metro! Couldn't have been easier. Room was large, comfortable and super clean. Fantastic!

good location (right by the subway and metro station), many good restaurants nearby, great service

none

Good location ,more comfortable , more modern

Hotel should provide free drink water daily to the guest

Amazing breakfast. Rooms were spacious and very comfortable. Staff were excellent. Location fantastic. Would definitely stay here again and recommend it highly.

The hotel is down a walkway so not situated on the main street. We had some trouble locating the hotel. if you are aware of this then it is easy to find.

Perfect value-for-money! Rooms are decorated with style and modern design. Rooms are convenient and functional for living and working, large barthroom. Nice to have tea/ coffee every day.

Very helpful and friendly staff. One of the best locations in Berlin. Everything was nice.

Nothing really!

Fantastic hotel in the heart of Berlin. Loved the huge lobby and the generous breakfasts. Staff were mostly Spanish and super friendly. Pool was a plus, although a bit small.

The hotel is located perfectly! close to restaurants, shopping, right opposite to the train station (but did not hear any noise from our room). Breakfast was very good. The room was large and comfortable so was the bathroom. Great value for money.

Superb hotel friendly & helpful staff we loved are stay there.

We liked everything about are stay.