Eurostars Grand Central  

Uima-allas oli aivan mahtava. Huoneiden siisteys ja tyylikkyys oli hieno ja ilmastointi oli hyvä.

Aamupala oli liian kallis

Aamiainen oli kallis tarjontaan nähden. Uima-allasosastolla ei ollut kunnon pukuhuoneita, vaan asiakkaiden on ensin haettava kylpytakit allasosastolta huoneeseen ja vaihdettava siellä, ja tultava uinnin jälkeen myös suihkuun omaan huoneeseen.

Design of room, great location with free parking on the street and only 25 min walking from city center.

Service is not at the level of price: no Jacuzzi, no bathrobe, no 24h service Menu (closing at 23:00), Sauna was closed at 22:00.... For this price range, you can find better service. The pool is really small and is just here to reach 4 star level and make hotel pictures attractive. Avoid rooms on front street side, the sound proof is quite good but tramway + main road is noisy :(

I like the interior design of the hotel. Breakfast is also good.

For somebody who comes to Muhich for sightseeing the hotel is a bit out of the way. The staff is helpful, but a bit more genuin friendliness would be nice.

The rooms were very spacious and well appointed. The coffee service in the room was nice as were the beds. The proximity to the tram service was excellent, as well as the access to the subway. Travel time to the old town was only about 5-10 minutes including time spent waiting at the platform. The breakfast was good, and if you ate well was nearly worth the 18 Euro. If you only need coffee and a roll stay in your room. The staff in the restaurant were semi-attentive, which was a shame since there are loads of them. The front desk staff was also not very helpful suggesting any restaurants in the area except the one down the road, which was good for beer and ambiance, but only so so for the food.

Staff needs to be more helpful.

The rooms are always very clean, nice when you are severely allergic. Staff at front Desk very friendly, beds very comfortable and location is very convenient since our office is 5 minutes walking distance

No loyalty program and the fact that despite sometimes paying a quite significant amount the breakfast is still not included. (F.E. 159 P. N. and no breakfast?) How much can a cup of coffee and a roll cost? It is also a pity that the lighting in the room is basically all or nothing. One can not turn the hall light on without turning on all neons in the rest of the room. Seprate switches for that would be useful.

The hotel is close to the train station and many excursions begin there. It is also close to Augustiner Keller, a popular beer house. The city street is rather noisy. It is a 4 star, but lacks the feel of one. We stayed in other 4 star hotels that are cleaner. Our sheets were not changed during a 5-day stay. My daughter and her husband were with us and they had dirty coffee cups and no coffee in their room for 2 days. The biggest rip off was the breakfast. It was not included with the room. It cost 18 euro a person and was no more than what you find at a Holiday Inn Express in Canada. It was very disappointing. We only at it one day because we had an early excursion. The staff was nice.

Room design only

We reach the hotel early at 6 pm and wait in the lobby with 2 kids and the front desk refuse 2 give us an early check in and our room was available from 10 even tho we offer 2 pay an extra day just 2 check in early and still refusing !!!

Lovely modern comfortable hotel with huge comfortable bed. Ideal location for all the sights and very easy close access to transport system. I would definately recommend it.

The cost of breakfast was extra at Euros 18 pppn. Far too expensive!

The swimming pool and sauna were an added benefit in a city hotel.

The location was further from the main train station than anticipated, not easily walkable with luggage although handy to the S-bahn. The staff were perfunctory to uninterested.

The hotel is very good. Close to all shopping and other attractions.The room is comfortable and the double bed is excellent.We did not eat any breakfast at this time so cannot comment on the food quality.

There is nothing wrong with this hotel, the only comment I have is regarding the price, which to my opinion, at this level, should include the breakfast as well. By adding € 36.- a day for breakfast, for a couple, the4 stay becomes expensive.

The staff were friendly and the hotel was spotless. I travelled with a 15 year d who enjoyed the pool. There is an excellent 'keller' less than 5 mins walk away and the Hackerbrucke station is just around the corner. Not in the main shopping area but nice and only 5-10 mins on an excellent transport system anyway.

Great pool and spa large rooms clean polite staff

Wanted to extend my stay but the rates changed radically