Hotel Excelsior Düsseldorf  

L'accueil, le super petit déjeuner, la literie: tout cela est très bien. La chambre était grande et calme (elle était à l'arrière). Un parc agréable à traverser pour arriver au centre de la ville: shopping ou tourisme. A recommander sans hésitation.

Belle chambre, très belle salle de bains

The were only two things that I liked about this hotel were breakfast and location.

The front desk staff on the night-shift was rude an unprofessional. We requested help because the tv on one of the rooms was not working and this guy went up to the room and after playing with the cables on the back he looked at us like we were complaining too much and he said anything else that needs to be fixed? Also the lady stacking the breakfast tables did not returned the morning greeting after we said good morning in perfect plain English. Although I have to admit that I noticed that she was more friendly and helpful with those guest that were German spoken. This was my third trip to Germany and specifically to Dusseldorf and on my previous trips never had a problem with any Hotel staff being rude even though I don't speak a word of German.

Good location at high end rates. Only a triple bed facility offered (and accepted); although a double room was required. No appropriate options mentioned.

The staff at the hotel was terrific. Additionally, the beds were incredibly comfortable. We are in the process of moving and have had to stay in hotels for the last 6 weeks. Of the 6 hotels we have been in, the beds here were the best. The hotel breakfast exceeded expectations each morning (again, being compared to 5 other hotels, one of the best!). They also always have a bowl of fresh fruit available in the lobby all day, some baked goods, and little bowls of various candies. Kids love it too. The bar/lounge is nice-not too loud and busy, but not dead either. Would stay here again when looking for a nice european style hote.L.

We have stayed in this hotel more than 20 times and it is super. If it is only a 3 star, it is far better than most 4 star hotels I have ever stayed in. The staff, accommodation, ambience and breakfast are all top class. If you don’t want to walk the 10 minutes into the main shopping district the underground is on your door step and 3 minutes later you are in the shops. I have stayed in other hotels in Dusseldorf and the Excelsior is definitely the best.

Good hotel,the room was very pleasent,the staff helpfull and a large choice for breakfeast

Very good breakfast, big and clean room, free WiFi

Walking distance to the Old Town.

The slow and unreliable free Wifi offered.

Parksituation mit dem Fahrzeug

U-bahn asema suoraan hotellin oven edessä. Suora u-bahn yhteys messukeskukseen. 10 min. kävellen vanhaan kaupunkiin (metrolla yksi pysäkin väli)

De vriendelijkheid van het personeel en de schone kamer en badkamer. Voorts was het ontbijt uitstekend.

Molto comodo, ottima posizione.

La posizione e' buona, si raggiunge la zona shopping a piedi in 10 minuti