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Score from 1209 reviews Good 7.9/10

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hotel Just 100 yards from Frankfurt Central Station, this 3-star hotel offers free Wi-Fi, air-conditioned rooms with flat-screen TV, and a 24-hour front desk. It is across from Baseler Platz tram station.

Most recent booking for this hotel was yesterday at 23:29

Score from 1302 reviews Excellent 8.8/10

Newest reviews for Hotel Excelsior

  • Anonymous
      United Kingdom
    September 16, 2014

    The location, it is across the road from the main train station. There is a free mini bar that is good

    7.1

  • Khaja
      Saudi Arabia
    September 16, 2014

    The staff was good. Train station is at 1 minute walk.

    It seems there was no ventilation system.

    9.2

  • Helen
      Australia
    September 15, 2014

    Spacious room with a balcony and window/door that could be opened. Free minibar. Great breakfast catering to many international tastes. Just across the road from Frankfurt HBF (Rail Station) so easy access to airport. Two minutes walk from Greenline bus tours which run the double decker tourist buses around Frankfurt and also an awesome Rhine River tour.

    Tiny bathroom with awkward access to shower and no exhaust fan. It was very humid in Frankfurt and it would have been good to have a sheet as well as the usual doona. We found the doonas very hot.

    9.6

  • David
      United States of America
    September 14, 2014

    The location was great, especially for a short overnight where you train and/or airport connections. Front desk had somewhat brusque demeanor but was exceptionally helpful, especially when we had questions. Really worked to make sure you had what you needed. Breakfast was quite good, one of the better ones on our trip.

    Because of the weather it wasn't an issue for us, but there is no air conditioning. In hot weather this might be an issue--the location would have a lot of street noise if you had open windows. The room had a fan and the weather was mild, so it was not an issue for us.

    9.2

  • Kerryn
      Australia
    September 13, 2014

    Buffet breakfast was fantastic. Great variety and replenished regularly. Mini bar included. Great location near the main station. Had a room to the rear of the building so it was quiet.

    Rooms were very hot.

    9.6

  • Syed
      India
    September 11, 2014

    Location is best. Just out side the main station. Most convenient for late arrival or travel. Airport is 15min of train ride. Main market 5 mins of underground ride.

    Room was hot !!! No air conditioning. They had fans but it did not help. Shower cubicle was so small one could hardly stand inside leave alone take a bath. Any movement would close the tap or turn it towards hot water. Very inconvenient. Wi fi was a sham. It was no high speed not even average. It is better to inform that hotel has no wifi so guests can make prior arrangements and be prepared. Breakfast was monotonous. Nothing much to talk about. Lifts take ages to come. And are they small and worn out ! Desperately need new elevators etc... Hotel has stairs only so one has to pick up heavy luggage which is not convenient. If only they make a ramp on half the stairs it may help everyone.

    6.3

  • Mr,cuong
      Thailand
    September 10, 2014

    Excellent location,main train station+subways right accross street,friendly staff,breakfast buffet was good.

    Nothing

    9.2

  • Kevin
      United Kingdom
    September 7, 2014

    everything

    I liked everything

    10

  • Anonymous
      Sweden
    September 7, 2014

    Excellent location, friendly serviceminded staff, good breakfast buffet. Nice, quiet room with free minibar.

    The free wifi was not good. You get a code each day per mobile device, and half of the time the code just didn't work. The escalator was old and very slow.

    7.5

  • Livia
      Chile
    September 7, 2014

    excellent location in front of main train station but still very quiet. Staff was extremely helpful. great breakfast, We could keep our extra suitcases for over two weeks without any problem. everythin on the frigo bar in the room was free. There was also coffee, tea, cake and water for free at the lobby

    10

  • Sharyn
      New Zealand
    September 5, 2014

    Breakfast was excellent, great variety, clean, well presented and great staff. Helpful, lovely ladies at reception desk. Location great.

    Very noisy. No air condition. Room was quite warm. Had lots of trouble with internet connection.

    8

  • Li
      Taiwan
    September 4, 2014

    good food and very generious to share food servies to guests.

    1. facility is not good, my room door could not close and the bathroom is small, the soap is far from to take a shower. 2.

    5.8

  • Cheung
      Hong Kong
    September 4, 2014

    Just next to the central station, free water, orange juice and beer in the room mini-bar. Breakfast included. Very value for money.

    No air-con in the room, only provide wifi for one device for each room. And need to log-in many times. Poor elevator arrange.

    7.5

  • Anonymous
      Canada
    September 2, 2014

    Clean, good service, breakfast included, toiletries included, comfortable bed, quiet.

    Decent but small bed.

    10

  • John
      United Kingdom
    September 2, 2014

    agood hotel breakfast excellent with huge range of foods on offer drinks and snacks in foyer free mini bar restocked every morning

    one lift for eight floors led to long waiting times at peak periods

    10

  • Anonymous
      Singapore
    September 1, 2014

    Location.

    Nil.

    6.7

  • Tay
      Malaysia
    August 31, 2014

    Location is very good ,opposite of Frankfurt main train station,mini bar drinking all are free

    Wifi was not available all night

    8

  • Chui
      Hong Kong
    August 31, 2014

    just 45 secs walk from the Frankfurt Main Train station Free mini bars

    the capacity of the life is very small

    7.5

  • Anonymous
      United States of America
    August 31, 2014

    Helpful staff Food was very good Love hotel excelsior!

    9.6

  • Garry
      Canada
    August 31, 2014

    The location close to the main rail station, the buffet breakfast.

    A few nut bars making noise outside the hotel much of the night.

    6.3

  • Anonymous
      Hong Kong
    August 28, 2014

    Cheap price, free minibar. Clean room. Excellent location.

    Slightly old toilet. Poor quality toilet paper and showering gel, better bring your own. Slow elevator and no potter. Need to upgrade the luggage storage facility.

    7.1

  • Anonymous
      Italy
    August 28, 2014

    position, wi-fi, frigo-bar free, breakfast

    noise 24h in the rooms front main station, room without box-shower

    7.5

  • Harry
      United Kingdom
    August 27, 2014

    hotel was fantastic, staff where realy great nice little free mini bar in room. will stay there again

    9.2

  • Moustapha
      Lebanon
    August 26, 2014

    Free mini bar Free internet Super breakfeast

    The bed and cover Problem of disponibilty of elevator

    6.3

  • Kiran
      India
    August 26, 2014

    Location is excellent just next to Bhan station. Breakfast is Excellent with lots of Variety of food.

    Elevator takes lot of time to come.

    8.3

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