エクセルシオール ホテル エルンスト アム ドム  

とても豪華なホテルでびっくり。自分はケルン駅近くに素泊まりした だけなので，たぶんもったいなかったのでしょう。近所のホテルでは 値段も安いほうだと思います。（相対比較ですが） 無線LANのｼｽﾃﾑは少々判りにくかったですが，ｺﾝｼｭﾙｼﾞｭに連絡したら 教えてくれました。

ケルン中央駅、ケルン大聖堂が真近の場所で迷いようもありません（笑）。最初、予約名簿が男性になっていた- ため(当方は女性2人)、チェックインに時間がかかりました。宿泊した部屋もジュニアスイートに変わってい- て、こちらはツインを希望していたので、それにも驚きでした。予約した値段も250ユーロ程度で高くはない- お値段だったので…(･_･; 朝食はロビー奥の場所で、焼きたてのオムレツをサーブして貰えて美味しかったです。アメニティも過不足なし- 、ミニバー飲み放題で、ちゃんとケルンのビールも入ってました。

ショートトリップで出かけたケルンだったので、リュックにチノパンの軽装でチェックインしたため、連れが『- ホテルマンが嫌味を言っているのを聞いた』とずっと気にしていました。私は気にしませんでしたが、連れには- 居心地良くなかったようで、ホテル・ディテールをよく見た方が良かったと少し後悔しました。ジュニアスイー- トの部屋はただ広すぎるほど広いだけで、扉も多くて(鍵が壊れているのも一つあった)、あまり感動的とは…- 。五階の部屋でしたが、中階段が工事中で放り出されている箇所があり、「なんで？」って疑問が残りました。-

The staff was extremely helpful and friendly. They paid attention to every single detail to make us feel welcome at any moment.

Nothing. It was absolutely perfect from beginning to end

I had exceptional service from start to finish. The front desk staff were particularly helpful. The breakfast buffet was splendid and the hotel beautiful. I highly recommend the hotel and will definitely stay there again.

Having top leave!

Great hotel with perfect staff. We felt extremely comfortable.

The only downside was that our room was a little dated.

It is a great hotel, staffs, location, ect..

The staff was very friendly and the location is perfect. Right next to the Dom. The rooms are very nice and clean. The hotel is quiet and the beds are comfortable.

- Great service - very friendly staff - excellent location

- No free Wifi - the 'engine' of the elevator could be heard clearly in our room (4th floor, next to elevator).

One of the best hotels that we have ever stayed in. The staff were extremely professional and courteous throughout the stay. I highly recommend this hotel to anyone visiting Cologne.

the staff were lovely, didn't want to go home

The Piano Bar, the helpful staff, the free mini-bar and the size of the room (free upgrade the double deluxe)

There were no tea/coffee making facilities in the room. We were also unaware of the temperature control on the wall until the day we checked out - we were way too hot! We felt that the receptionist who showed us to our room could have mentioned it. The furnishings in the room were quite dated and the pillows were insubstantial. All in all, not the experience we expected in a five star hotel which we paid a lot of money for.

The location is extremely convenient for transportation and for shopping.

Excellent location, very attentive staff, excellent value for money.

Breakfast was a bit poor for a hotel of this category in Germany