Hotel Excelsior    

Excelente localização, confortável , excelente café da manha , ótimo hotel !!!

Bem situado e confortável

We were upgraded to the family suite. Reception staff were extremely friendly and helpful. Pay in cash and they give you a marzipan gift.

3pm check in is quite late, although they will happily hold your luggage for you while you explore the town.

very clean hotel, friendly and helpful staff and 3 minutes from train station

no negatives

Excellent location. Very close to rail and bus links and just 5 minutes walk into the lovely town of Lübeck. Very comfortable rooms and friendly, efficient staff. Attractive restaurant with delicious and plentiful buffet breakfast.

Location - 5 min walk to the Holstentor, a very good breakfast - better than in much more expensive hotels, free WIFi and Parking, clean, good bed and choice of pillows, friendly staff, reasonable price

Breakfast. Quiet room. Spacious room. Good sized bath.

European pillows are too soft.There should be a choice of firmer pillows.

Nina at the front desk was very nice and helpful

Very good hotel, with a very good location for sightseeing trips. The staff in reception is friendly and kindly provided us with WiFi access keys for each of our two devises. Room was kept clean and nice by the cleaning-staff every day. Free parking also was available.

No refrigerator in the room.

Central

Internet fuer Business did not work, Parking such small and not available

Historical significance Canal tout to Travamunde Museum at City Gate Good Breakfast Helpful hotel staff

Nothing significant

The location of the hotel was well situated. The breakfast was excellent and there was plenty of choice. The rooms were clean and the bed comfortable.

Outside parking was an issue. We arrived late so had to park in the nearby multi-storey car park .

Clean, well kept hotel. Parking outside fine. Breakfast ok. Price 75 euros for double. Very good, but you get what you pay for.

No soul, boring rooms, no minibar. Old gentleman in reception did not speak english. Kept on speaking german to me although I said "Ich spreche kein Deutsch". He just ignored it and kept on babbling in german, for a moment I thought I was in France... No info on how to use wifi.

Great location, within easy walking distance from the station & the old town. Welcoming, friendly, helpful staff. Spoke great English too. Spotlessly clean. Warm, comfortable room. Delicious breakfast in cosy, breakfast room. No restaurant, but drinks are available from the bar & there are a variety of eating places nearby. TV had access to English channel.

There are about 6 steps up to reception. A little challenging, but when I was leaving they got a staff member to help me with my luggage.

Excellent breakfast with high quality products,parking,familiar atmosphere,business channels in TV

Specious Quiet

Water in shower can be adjusted for hot or cold only))

Included breamfast, staff were helpful

Psrking was diffi ult to find particularly for a saturday arrival.

The staff were courteus,friendly,helpful and efficient.The room and hotel was clean and comfortable,well equiped and well heated for the severe winter weather.The breakfast was well laid out, had good choice and was in a comfortable setting.

Parking was limited,but this is the same for all the centrally placed Lubeck hotels and the the Excelsior is better served than most.

Lubeck - old town

Excellent staff good free wifi quiet room close to train station and a short walk to the old city breakfast excellent.

The atmosphare

The location is perfect; Staffs are friendly and nice - been very helping! Facilities are of good quality. Breakfast is good.

There are several steps from front door to the reception as well as the corridor to the lift other end which are incovenient for heavy baggage carrying.

The location and so easy to find. The breakfast was excellent and the whole ambiance was great. Close to a lot of facilities and the old town.

Very clean, helpful staff, good location

No kettle (sorry I am in English)

Close to Railway Station & City Centre. Friendly Staff.