Forsthaus Graseck  

The room was clean and comfortable. The breakfast was very good. Staff was helpful and informative.

Great experience. Telephone receptionist was helpful due to an app booking issue. Extremely friendly staff. Not sure who other reviewers met during their stay but they were really nice. Ride up cable car is great. Rooms were ok. If you go here you should take advantage of the great trails and views surrounding this unique place.

Location and moutains in vicinity and friendly staff

Excellent location. Loved the cable car and the men operating the cable car.

On our weekend, we found the staff very unfriendly and not very accomadating - when we asked for information, for a table with a view of the fire...even when we checked out, I felt the gal was unkind. This affects the value of the weekend for us.

The receptinist during check in was extremely friendly and the view of the mountains was breathtaking. Hotel had plenty of amenities and food was wonderful.

Was not impressed with the younger girls working there, they were fairly rude as opposed to the older women who were completely friendly and very helpful.

We traveled with 3 couples: We liked the snow, the cable car ride, the staff, except one very mean and rude cable car operator.

We "all" hated the experience we had with the first person we encountered...the cable car attendent....he was rude, mean, and ruined our stay from the start. Thanks to him we will never go back. If you like being abused by a rude person then I recommend this hotel. I informed the manager..hopefully this man was fired... If so we will gladly go back.

Location was beautiful and the price was very good as well. It has a nice breakfast buffet and the staff was always very helpful. The lift to the hotel must have been the best of all!

Dinner at the local restaurant is good, but not really friendly towards vegetarians. There was only one dish possible, and it's more an appatizer, but I guess Bavaria is not the best place to go for vegetarians. The spa was nice, but nothing out of the ordinary.

It was wonderful.... We took a cable car up to our rooms, view gorgeous. Totally a hidden gem!

Wi Fi spotty in rooms, must pay through TMobile Hotspot. Also beware that cable car that accesses hotel only runs from 7AM-Midnight, so if you need to leave early, or want to come in late, you have to make sure it's between that window.

We just went for one night and have 2 boys and we loved taking the tiny cable car up the mountain to get there. The breakfast was included and great. The view from our windows were wonderful. Staff very helpful and polite. We would go back again !

The location was outstanding! You are South of town a bit and up an unlit road. However, the ride to the top in the gondola through the gorge is breathtaking. The views from the rooms and spa are equally breathtaking. Food in the restaurant (only one was open in the Winter) was extremely good and very Bavarian. We spent our time enjoying the view and skiing. Others hiked through the mountains, which would be equally beautiful in the Summertime.

You park at the bottom. You must climb up 30-40 steps to get to the gondola house. You ride that up and have another 50 meters to get to the reception area. If you have a lot of luggage, be prepared for multiple trips (the gondolas hold 4 people or 320 kg max). There's no phone in some rooms and television is limited to four (snowy) Austrian channels. Internet is available (t Mobile) for a fee. However, if you're looking to get away from things - then these aren't negatives - they are positives. Their website does list rooms and rates, however, the English version is less complete and doesn't completely describe the rooms. The booking.com website provided more complete information on the size and nature of the rooms.

The 3 1/2 min cable car ride up to the hotel, the hotel had to be 300m above the river basin below (pretty cool). The hotel was really reasonable, price-wise.

No TV/Internet (which was a nice thing for one night). The walls were pretty thin, could hear the gentleman in the next room snoring.

The main asset is obviously the location, coupled with the trip in the cable car to get there (fun at night on your own if you like an adrenaline rush!). Overall, a totally unique experience. The hotel was almost empty the 2 nights I was there, so it was easy to enjoy the solitude and the peace and quiet - in fact. I wish I could have stayed longer. The breakfast was plentiful, varied and very tasty! Some may not like the lack of free internet or TVs in the single rooms, but for me this was an advantage. The point of heading out of the city for a couple of days is to get away from the pressures of modern life for a bit!

One receptionist made you feel as if you had insulted her just by your presence. You could put it down to German efficiency, communication issues or whatever, but I've never received such a cold response in any hotel I've ever stayed in, particularly from someone who isn't nearly old enough to be that bitter yet. Fortunately, the other members of staff were much friendlier and it certainly didn't ruin my stay. But I would urge the hotel to provide this poor girl with some customer service training! The location could be a disadvantage for some as, in winter when the daylight ends early, there isn't much to do up there and it's a long way into town and back without your own transport.

Loved the beautiful mountain setting. The cost was very reasonable. The furnishings in the room were very nice. The bathroom was very clean and modern looking. The cable car ride to the hotel was a unique & memorable experience. My daughter and I loved it.

No wireless internet reception in my room. If there was any signal I could not pick it up. The breakfast could have used a few more dishes like scrambled eggs and bacon. The website needs some better pictures- bigger & higher-resolution. The description of the 4 person room didn't mention that 2 of the beds were bunk beds. My 4 elderly aunts had this room and were unable or unwilling to climb up into a bunk so one slept on the sofa instead.