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Ottostrasse 3, Gallusviertel, 60329 Frankfurt – Show map
Excellent location – rated 9.1/10! (score from 322 reviews)
Rated by guests after their stay at Hotel Cristall.
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322 verified reviews
We speak your language
Hotel Cristall's staff speaks: Japanese, French, English, German, Arabic
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Food & Drink
Free! Wireless Internet Hotspot is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is not possible) and costs EUR 12 per day.
Shuttle Service (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, Shoeshine, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Designated Smoking Area
Japanese, French, English, German, Arabic
2:00 PM - 6:00 PM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 5 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 322 reviews
Value for money
Show reviews from:
This 4-star hotel is in a 100-year-old building beside Frankfurt Central Train Station. It offers free Wi-Fi, full breakfasts, and soundproofed rooms with free minibar.
Score from 1223 reviews Good
Located right across from Frankfurt Central Station, this 3-star hotel has modern spa facilities, soundproof rooms, and free Wi-Fi internet. Guests enjoy free use of local public transportation.
Score from 1134 reviews Good
Hotel Excelsior offers modern rooms with free minibar drinks and free Wi-Fi. It is just steps from Frankfurt Central Train Station, and a 5-minute subway ride from Frankfurt Convention Center.
Score from 3644 reviews Good
Featuring contemporary interior design, The Corner provides accommodations in the Westend district of Frankfurt, just half a mile from the Trade Fair.
Score from 647 reviews Very good
Hotel Cristall is ideally located, only a half block from the train station. It was very clean, and the room had its own, very quiet, but efficient air conditioning unit (new tech, not old window unit). It was quiet, even in the bustling area. While the room was quite small, it offered what most travelers need, a good place to wash up and sleep. LOVED it and the price.
The elevator stops are between floors, but still easily accessible, so not really a dislike, just an observation.
The renovated rooms, the staff was good, and location of the hotel was excellent (right around the main station)
The elevators did not have stops in all floors, so if you had to go to the 2nd floor, you'd have to go to the 3rd floor and use the stairs. Not good if you are carrying a huge baggage. There is no one to help you with your baggage when you arrive
location staff breakfast
sometimes a bit noisy outside the building
modern rooms very friendly staff 2 minutes from the main station
sometimes it's a bit loud outside (if your room is facing the street)
Location, staff, bedroom, clealiness
Theres nothing that i didnt like
The room was clean bright and well designed
I liked the renovated and re-styled rooms (for some they may be tiny though, but for sleeping it´s more than sufficient). When comparing the inlcuded breakfast to the one we head in paris (for 12e) and the one we had in venice, just a few days after - this one was the best!
well, if you stay at the front side, you better stick to leaving the windows closed (which are very very sound proof) and keep using the air conditioning in a hot summer night - because once in a while a police car may leave with siren from the department at the Train Station. (Note, this does not mean you have to feel unsave or so, rather the oposite ;)
Location handy to station
Small rooms no direct lift access
Location, next to the station, 15 min walk from city centre. Clean, modern room excellent airco excellent wifi good shower
lift between floors, so always stairs to climb. minor detail.
The breakfast buffet was excellent for a hotel in this category. Staff was quite friendly and efficient. Public transportation is well-accessible.
The district directly in front of the railway station is not the best. We didn't feel unsafe however.
Excellent breakfast. Very nice, newly renovation room. Located right across the street from the train station.
It's a quirky, fun hotel in terms I of decor, but also ingenious in design. The rooms are quite small, but hidden behind our double bed was some hanging space and shelving. The room was soundproof, a big bonus in this location. Everything newly renovated. The breakfast room was lovely; the breakfast fairly generous. We were offered eggs, or rather one egg of our choice - asking for scrambled yielded more! ;-) Staff were very friendly, helpful and amusing. The location is excellent if you want to be close to the train station, but this is also a sketchy neighbourhood, although we never felt unsafe.
Not the greatest area but again, never felt uncomfortable walking day or night. Really, my only little complaint was that the credit card I used to book the reservation was automatically charged for the room in advance of checking out, which wasn't in the booking.com agreement.
Lift does not stop at the proper flour. It's inconvenient for travellers having a heavy laggage.
Very small bed size ...... Lift at wrong landing areas .... middle of floors !!!!! so you either get half floor down or half floor climb .... impractical totally
The helpful and nice people. The decoration and the food.
Price, quality and location really close to the train station. Very clean and good breakfast. Staff very Friendly ,
Room too small if you have many luggage, but new and nice
Staff attitude Clean rooms Location
Stairs No cupboard in room
Location, location, location! Right across the street from the Frankfurt HBF. Recently renovated rooms, very clean and comfortable.
Renovation still in progress (stairwell had "wet paint" signs and old, rather ugly carpet. Manager seemed a bit overzealous about protecting his investment in the new decor as he admonished us to be careful, on the verge of telling us not to eat some takeout we brought back in our room.
Room is clean and well air-conditioned. Spacious enough for one person for a double room but it may become a bit cramp for a couple. Location is very good as it is located just beside main station.
No breakfast provided, have to pay 8€ per person.
Comfort,cleanliness and convenience of being so close to the rail station
Nothing to mention
Location, just walking distance from main train station.
Elevator stop in between floors very cumbersome to carry big luggage up and down stairs. No help for luggage.
Clean and great location right next to the train station
Had lifts but still had to walk up stairs because floors were located in beween lift levels.
Location: you can see the hotel from the train station exit door. The room was clean, comfortable, staff was nice & helpful.
The stairs/elevator structure. If you have a big bag any way you do it you have to navigate a short flight into the hotel and another short flight to the elevator and then out of the elevator to your room. It's not a ton of stairs but enough to be a bit of a nuisance.
My room had been recently remodeled and was very clean and comfortable. Nice large television and the blinds made the room almost completely dark when closed.
I was in room #1(a double)which is right next to the reception desk and dining room so it was a bit noisy. I had trouble programming the air conditioning
The rooms were recently renovated, they're very clean and and have clearly some nice design on them. Tiny but cozy.
They advertise with fitness room , that was actually my only criteria when searching and when I got there they told me it was out of order ...
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