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Ottostrasse 3, Gallusviertel, 60329 Frankfurt, Germany – Show map
Excellent location – rated 9/10! (score from 341 reviews)
Rated by guests after their stay at Hotel Cristall.
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341 verified reviews
They speak your language
Hotel Cristall's staff speaks: Japanese, French, English, German, Arabic
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Food & Drink
Wireless Internet Hotspot is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is not possible) and costs EUR 12 per day.
Shuttle Service (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, Shoeshine, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Designated Smoking Area
Japanese, French, English, German, Arabic
2:00 PM - 6:00 PM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 5 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 341 reviews
Value for money
Show reviews from:
Located right across from Frankfurt Central Station, this 3-star hotel has modern spa facilities, soundproof rooms, and free Wi-Fi internet. Guests enjoy free use of local public transportation.
Score from 1228 reviews Good
Hotel Excelsior offers modern rooms with free minibar drinks and free Wi-Fi. It is just steps from Frankfurt Central Train Station, and a 5-minute subway ride from Frankfurt Convention Center.
Score from 3924 reviews Good
This hotel is centrally located, a 6-minute walk from Frankfurt Train Station and a 10-minute walk from the Frankfurt Trade Fair. B&B Hotel Frankfurt-Hbf offers free WiFi and free satellite TV.
Score from 24 reviews Very good
Fully renovated in 2011, this 3-star-superior hotel is across from the Frankfurt Central Station. It provides soundproof rooms and varied buffet breakfasts.
Score from 787 reviews Very good
Close to central station. Wifi is free in room. Staff was ok.
Room was ridiculously small. Close to red light area.
location , close to the train station , and clean
Next door to the Hauptbahnhof.
Only 1 chair in room to be shared by 2 persons.
Location Very quiet despite being near the train station Renovated rooms are spacious and modern
Gym was not working--main reason I booked the hotel. Requested a quiet room in the booking and was told it was too late to get one when I arrived at 7pm. In the event I did not need it.
location good staff fast and steady internet
breakfast was limited in fare
Location and free wifi
Too pricey for the standard
Just a few walk from the main train station and the room is clean and big
The hotel is well located, very clean, modern! I loved to stay in this hotel.
Hotel Cristall is ideally located, only a half block from the train station. It was very clean, and the room had its own, very quiet, but efficient air conditioning unit (new tech, not old window unit). It was quiet, even in the bustling area. While the room was quite small, it offered what most travelers need, a good place to wash up and sleep. LOVED it and the price.
The elevator stops are between floors, but still easily accessible, so not really a dislike, just an observation.
The renovated rooms, the staff was good, and location of the hotel was excellent (right around the main station)
The elevators did not have stops in all floors, so if you had to go to the 2nd floor, you'd have to go to the 3rd floor and use the stairs. Not good if you are carrying a huge baggage. There is no one to help you with your baggage when you arrive
Plus points: * parking nearby (12,- for 24h) * quiet rooms (top floor, didn't hear anything like the station or something) * nice people (there was an older men that forget several things however he was very gentle) * Good price/quality ration (we paid 60 EUR for 1 night (saturday-sunday)
* WiFi was not available in the room, only at the hall (top floor so I think the connection was not strong enough)
location staff breakfast
sometimes a bit noisy outside the building
modern rooms very friendly staff 2 minutes from the main station
sometimes it's a bit loud outside (if your room is facing the street)
Location, staff, bedroom, clealiness
Theres nothing that i didnt like
The room was clean bright and well designed
I liked the renovated and re-styled rooms (for some they may be tiny though, but for sleeping it´s more than sufficient). When comparing the inlcuded breakfast to the one we head in paris (for 12e) and the one we had in venice, just a few days after - this one was the best!
well, if you stay at the front side, you better stick to leaving the windows closed (which are very very sound proof) and keep using the air conditioning in a hot summer night - because once in a while a police car may leave with siren from the department at the Train Station. (Note, this does not mean you have to feel unsave or so, rather the oposite ;)
Location handy to station
Small rooms no direct lift access
Location, next to the station, 15 min walk from city centre. Clean, modern room excellent airco excellent wifi good shower
lift between floors, so always stairs to climb. minor detail.
The breakfast buffet was excellent for a hotel in this category. Staff was quite friendly and efficient. Public transportation is well-accessible.
The district directly in front of the railway station is not the best. We didn't feel unsafe however.
Excellent breakfast. Very nice, newly renovation room. Located right across the street from the train station.
It's a quirky, fun hotel in terms I of decor, but also ingenious in design. The rooms are quite small, but hidden behind our double bed was some hanging space and shelving. The room was soundproof, a big bonus in this location. Everything newly renovated. The breakfast room was lovely; the breakfast fairly generous. We were offered eggs, or rather one egg of our choice - asking for scrambled yielded more! ;-) Staff were very friendly, helpful and amusing. The location is excellent if you want to be close to the train station, but this is also a sketchy neighbourhood, although we never felt unsafe.
Not the greatest area but again, never felt uncomfortable walking day or night. Really, my only little complaint was that the credit card I used to book the reservation was automatically charged for the room in advance of checking out, which wasn't in the booking.com agreement.
Lift does not stop at the proper flour. It's inconvenient for travellers having a heavy laggage.
Very small bed size ...... Lift at wrong landing areas .... middle of floors !!!!! so you either get half floor down or half floor climb .... impractical totally
The helpful and nice people. The decoration and the food.
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