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Ottostrasse 3, Gallusviertel, 60329 Frankfurt, Germany – Show map
Excellent location – rated 9/10! (score from 339 reviews)
Rated by guests after their stay at Hotel Cristall.
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341 verified reviews
They speak your language!
Hotel Cristall's staff speaks: Japanese, French, English, German, Arabic
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Food & Drink
WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is not possible) and costs EUR 12 per day.
Shuttle Service (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, Shoeshine, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Designated Smoking Area
Japanese, French, English, German, Arabic
2:00 PM - 6:00 PM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 5 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 339 reviews
Value for money
Show reviews from:
Located right across from Frankfurt Central Station, this 3-star hotel has modern spa facilities, soundproof rooms, and free Wi-Fi internet. Guests enjoy free use of local public transportation.
Score from 1269 reviews Good
Hotel Excelsior provides modern rooms with free minibar drinks and free Wi-Fi. It's just steps from Frankfurt Central Train Station, and a 5-minute underground ride from Frankfurt Trade Fair.
Score from 4087 reviews Good
Just 100 yards from Frankfurt Central Station, this 3-star hotel offers free Wi-Fi, air-conditioned rooms with flat-screen TV, and a 24-hour front desk. It is across from Baseler Platz tram station.
Score from 1827 reviews Excellent
This 4-star hotel is in a 100-year-old building beside Frankfurt Central Train Station. It offers free Wi-Fi, full breakfasts, and soundproofed rooms with free minibar.
Score from 1372 reviews Good
Very short stay. Hotel OK for one night close to railway station (airport connection).
nice service and fine wifi
hitter is not strong enough
Very strategic location, nice and clean room. A very quiet area in Frankfurt.
The staircase, a slight inconvenient for the elderly or those travelling with big luggage.
Convenience from station for one night stay
Carrying suitcases upstairs at entrance and again after reception. Elevators stopped between floors. No tea coffee making facilities in rooms.
Nice location, nice room. Very close to the library and the newly opened shopping center.
If you have big luggage or heavy suitcase, it would be difficult to get through all those stairs at the front entrance.
Very clean and quiet, good repair and design of the room.
very close to exibition centre, main station, old town (10-15 minuntes walk) fast internet, good breakfast. I can recommend
New interior of the room.
Cant imagine we have to climb up staircase with our suit case of 20+ kgs upon entering hotel lobby, and again climb down steps to enter into lift. Only for guests who has less luggage and Its not at all wheelchair friendly hotel.
room is clean, quiet, near station
elevator between 2 floor, not convenient for large luggage, room is small
Was traveling with my husband in Europe, but I checked in alone while he was having his induction program in Luxembourg. Ralph and Mr. Taki made my accommodation and stay very pleasant! Hotel Cristall was just 5min or less walk from the train station! Rooms are clean, neat, modern and colorful! Clean, crisp linens and towels. Breakfast was okay. Wifi was very good! One time complimentary 1l water. Had an english cnn channel. Enjoyed my stay in this hotel!
The hotel elevator stopping in between floors and the stairs going inside the hotel and to the elevator. Difficult when you have heavy luggage to carry. Have to do it one luggage at a time. Other than this had a pleasant stay at Hotel Cristall
Close to central station. Wifi is free in room. Staff was ok.
Room was ridiculously small. Close to red light area.
location , close to the train station , and clean
Next door to the Hauptbahnhof.
Only 1 chair in room to be shared by 2 persons.
Location Very quiet despite being near the train station Renovated rooms are spacious and modern
Gym was not working--main reason I booked the hotel. Requested a quiet room in the booking and was told it was too late to get one when I arrived at 7pm. In the event I did not need it.
location good staff fast and steady internet
breakfast was limited in fare
Location and free wifi
Too pricey for the standard
Just a few walk from the main train station and the room is clean and big
The hotel is well located, very clean, modern! I loved to stay in this hotel.
Hotel Cristall is ideally located, only a half block from the train station. It was very clean, and the room had its own, very quiet, but efficient air conditioning unit (new tech, not old window unit). It was quiet, even in the bustling area. While the room was quite small, it offered what most travelers need, a good place to wash up and sleep. LOVED it and the price.
The elevator stops are between floors, but still easily accessible, so not really a dislike, just an observation.
The renovated rooms, the staff was good, and location of the hotel was excellent (right around the main station)
The elevators did not have stops in all floors, so if you had to go to the 2nd floor, you'd have to go to the 3rd floor and use the stairs. Not good if you are carrying a huge baggage. There is no one to help you with your baggage when you arrive
Plus points: * parking nearby (12,- for 24h) * quiet rooms (top floor, didn't hear anything like the station or something) * nice people (there was an older men that forget several things however he was very gentle) * Good price/quality ration (we paid 60 EUR for 1 night (saturday-sunday)
* WiFi was not available in the room, only at the hall (top floor so I think the connection was not strong enough)
location staff breakfast
sometimes a bit noisy outside the building
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