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Konrad-Adenauer-Str. 7, 60313 Frankfurt, Germany – Show map
Excellent location – rated 9.2/10! (score from 542 reviews)
Rated by guests after their stay at The Westin Grand Frankfurt.
|Deluxe Single Room|
|Classic Single Room|
|Deluxe Double Room|
|Executive Club Room (1-2 People)|
|Grand Deluxe Double Room|
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543 verified reviews
They speak your language!
The Westin Grand Frankfurt's staff speaks: Turkish, Portuguese, Polish, English, German
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Sauna, Fitness Center, Solarium, Spa, Massage, Indoor Pool, Bicycle Rental
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and costs EUR 6 per 30 minutes.
WiFi is available in public areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs EUR 23 per day.
Room Service, Packed Lunches, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, VIP Room Facilities, Honeymoon Suite
Paid WiFi, Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
Turkish, Portuguese, Polish, English, German
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All older children or adults are charged EUR 50 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 542 reviews
Value for money
Show reviews from:
This elegant hotel welcomes you with luxurious interior design, modern cuisine and holistic relaxation. It is right in the heart of Frankfurt, only steps from the Zeil major shopping street.
Score from 986 reviews Wonderful
This 4-star hotel is in the heart of Frankfurt, a 5-minute walk from the Zeil shopping street. It offers international cuisine and a spa area with sauna, gym and massages.
Score from 1881 reviews Very good
This 19th-century hotel is just a 5-minute walk from Frankfurt's Old Town and Opera. It includes Michelin-star cuisine and a large spa providing massages and beauty treatments.
Score from 1071 reviews Excellent
This 5-star hotel is in the heart of Frankfurt, just minutes from all main attractions.
Score from 458 reviews Very good
Location & size of room
Situation and luxury
The wifi is payAbl in the room
The food ordered to the room.
Like everything about the hotel
the breakfast was good but the service was poor.
even if i got superior room the facilities were poor., there were no vanity kid, slippers etc.
Room was clean staff friendly Location pefect
I hate paying for internet in the Year 2015 everybody should have it especially if you are SPG member???and at this rate... Breakfast;no sweet cakes offered just basic pastries, rest OK TV channels ,quite BASIC when asking for room service no decent sweet choice offered
The staff is great. The location is superb. I enjoy spending time at the lobby. The room is also good.
The heating system always does not work!!!
charge for room WiFi 6€/ hour or 19€/day
Helpful staff, very clean and comfortable rooms, bedrooms were well equipped and spacious, relaxing atmosphere throughout the hotel, the food in the Grand Seven restaurant was excellent, the bar was a great place to relax, great access to nearby shops and restaurants, just a couple of minutes walk to the station - straightforward journey to the Messe. I'm already planning my next two trips back there - one for business and one for pleasure. Need I say more!
There was nothing much not to like. A small kettle in the room as well as the coffee machine would have been nice for making tea!
walking distance to Zeil shops comfort, clean and friendly staff
free wifi at lobby only. you have to pay for room wifi
The location is good and the reception area is beautiful
The hotel is old and the rooms quite small.
I'm sorry 350 euros a night and they want to charge you to use wifi in your room! Coffee shops give it free so why does a 5 star hotel want to charge me, there is a value disconnect here?
The room, the service, and the hotel restaurant food . The pool and the sauna all excellent
The Sushi Bar in the hotel was the worst i have ever been too. Terrible sushis, staff were rushing you all the time. Go to the shopping centre down the road with the curved g;ass front. The Sushi in there was excellent and a third of the price. The hotel need to get rid of that restaurant as it goes nothing for there 5 Star rating all.
everything about this hotel in excellent
The spa, the ambiance, the service
Location is very good. Right at big shopping mall and railway system which also includes the Airport Line. Staff excellent. Good Chinese Restraunt in Hotel
Everything except wifi!
Wifi! €16.50 for 24 hrs in a city where it is free in most places is horrendous. Parking should also be subsidized...
location, room and the food
no free wifi in the room
Valet parking, very central location, nice decor, free wifi in lobby, the fact that there is a pool... Nice to have a coffee maker in the room.
...but the pool was very cool and even after 5 minutes in it still felt uncomfortable. I hardly slept because the bed was too hard. Slow service in the bar-cum-restaurant (but good choices). Just when I needed them, discovered that there were no cotton sticks. And my nice coffee maker didn't work. And the sink didn't properly drain. Told staff about all this at check-out but did you think they, for instance, offered me my bar cappuccino for free or so? No way. Hardly an apology. Won't go back there.
The location was great for shops , Christmas market and river cruise. Rooms were lovely, spacious and very comfortable. The bar was great.
The reception staff were awful. Incredibly rude and unhelpful. My friend and I had requested a twin room three months ago but on arrival we were told quite abruptly ... There were none available and our only option was to book another room at an extra £300! £80 more than our original price Or cancel our one room and go somewhere else! Not the attitude I expected for a 5 star hotel! Having stayed at the westin in New York twice ... I had expected the same level of excellent service I received there so I was very disappointed .
1-location 2- breakfast and lounge
1-Conceirge: ill advice for a shipment of €700 perishable goods was eventually lost. 2-Arrived early 10:00 am to rebooked suite was not accommodated till 5:00. 3-When tried to straighten things with concierge it was impossible to get a manager, kept getting the same person the complaint was against
Attentive staff. Excellent rooms. Very clean and smart throughout the hotel. Excellent breakfast but only served until 10.30 even at weekends. Great location - very close to the shopping high street and excellent underground links to all the city and direct to the airport.
Although the hotel was excellent I am not sure the price was entirely justified. €19 for one day of business use internet given the price of the rooms feels somewhat ridiculous.
there is no free internet in the rooms
-Staff is very friendly. No complaints. -When we got there, we tried our key for our room, and it would not let us in. Then we got another room key, and again, would not work. The next time, the person at the reception desk came up and tried it. There was something with the door. They were able to switch us to another room and gave us a free upgrade. She was very nice. -Then my boyfriend and I were tried to get massage appointments at the hotel spa. There was not anything available, but the next day they called us and were able to squeeze us in. And they were very nice. -Location is great. Just a couple of minutes from a large shopping area, some bars, and a metro. We were very happy about the location.
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