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The Westin Grand Frankfurt
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When would you like to stay at the The Westin Grand Frankfurt?| Room type | Max | Rate |
|---|---|---|
| Classic Room (1-2 People) |
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Show prices |
| Deluxe Room (1-2 People) |
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Show prices |
| Grand Deluxe Room (1-2 people) |
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Show prices |
| Junior Suite |
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Show prices |
General
Restaurant, Bar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Express Check-In/Check-Out, Safety Deposit Box, Soundproofed Rooms, Heating, Luggage Storage, Airconditioning.
Activities
Sauna, Fitness Centre, Solarium, Spa & Wellness Centre, Massage, Library, Indoor Swimming Pool.
Services
Room Service, Meeting/Banquet Facilities, Business Centre, Babysitting/Child Services, Laundry, Dry Cleaning, Barber/Beauty Shop, VIP Room Facilities, Breakfast in the Room, Ironing Service, Bridal Suite, Currency Exchange, Bicycle Rental, Shoe Shine, Packed Lunches, Car Rental, Tour Desk, Fax/Photocopying, Ticket Service.
Internet
Wired internet is available in the hotel rooms and costs EUR 6.30 per hour.
Guest Parking
Public parking is possible on site and costs EUR 23.00 per day.
Hotel Policies
Check-in
From 15:00 hours
Check-out
Until 12:00 hours
Cancellation
If cancelled or modified up to 16:00 on the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, 90 percent of the first night will be charged.
Children and extra beds
All children under 18 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults are charged EUR 50.00 per night and person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.
Any extra bedding is upon request and needs to be confirmed by the hotel.
Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Pets
Pets are allowed. Charges may be applicable.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Diners Club, JCB
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
The Westin Grand Frankfurt.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
130
reviews
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Show scores of: |
Individual guest reviews for The Westin Grand Frankfurt
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Kaveh
People with friends
Tehran,
Iran
February 8, 2010
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Location, lobby design First I booked a triple room without any problem when I checked in they told me we don't have triple classic room so you have to pay 50 euro more to upgrade your room.they charged me 87 euro for high speed internet but it was low speed and I couldn't open the pages unanimously.by the way this hotel is not a 5 star hotel at all!!! |
5 |
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Mary
People with friends
Monasterevin, Co. Kildare,
Ireland
January 31, 2010
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I thought staff were excellent and the hotel was unusual with its vintage cars on display I know the price was quite high because of the exhibition being on but I feel paying those prices breakfast should be included |
8.3 |
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Asim
Solo traveller
DUBAI,
United Arab Emirates
January 23, 2010
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The breakfast was over-priced. |
9.5 |
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Paraneetharan
Solo traveller
KARUR,
India
January 18, 2010
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Everything was just spot on and I had no complaints about anything that happenned during my stay at the hotel. |
9.3 |
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Kareem
Family with young children
Clarens,
Switzerland
January 14, 2010
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The hotel was certainly excuisite. The room was spacious and nice. A great selection of TV channels to answer every taste and the Nespresso machine certainly added value. The staff were very helpful and they have a wonderful Spa with indoor swimming (bring your swimming trunks). The spa staff gives a great message and the Cigar lounge in the lobby offers the chance of a nice puff in a tempreture controlled environment. Nothing really stands out as "did not like", but I would suggest expanding the the breakfast menu. |
8.8 |
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Vicki
Family with older children
Hawthorn east,
Australia
January 8, 2010
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Modern, classy, spacious, easy to airport. Great central location near Ziel pedestrian shopping. Chinese restaurant in lobby very good. Helpful ,friendly staff. Gym not huge but eqipment very good. Did not use pool or spa but looked nice Had classic room and junior suite. Both great, clean - siute particularly nice; very spacious. (love the Bvulgari tolietries) Nespresso machines and comfy beds in both room types. Great end to a month of travelling in Germany. |
9.3 |
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Anonymous
Young couple
Japan
December 25, 2009
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Clean. Good concierge |
8 |
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Carol
Family with older children
Peachtree City,
United States of America
December 3, 2009
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Room size, air conditioning Rate |
9.3 |
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Marios
Solo traveller
NICOSIA,
Cyprus
December 1, 2009
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I have stayed at The Westin Grand a few times and the most outstanding feature is the staff's friendliness. Also, its location, facilities and generally cosy atmosphere despite its size are all positive points. Access to airport also facilitated by the metro next door. Highly recommended. |
9.3 |
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Humaid
Solo traveller
Abu Dhabi,
United Arab Emirates
November 9, 2009
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Good location near from shopping centers and nigh life and clean room and comfort |
8 |
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Abdulaziz
People with friends
DOHA,
Qatar
November 7, 2009
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great location, bed, breakfast, friendly staff. some drilling noise was going on at 10am... the pool is closed,,, no gym,, |
7 |
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Valerie
Solo traveller
Abu Dhabi,
United Arab Emirates
October 21, 2009
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Location. Location. Location. Very comfy beds and great room amenites...loved the espresso maker in the room. Great security. Very helpful and friendly staff. Safe to walk around area at all hours. Fabulous Saturday morning market near the metro station, which is just steps from the front door. Only ten minutes by direct metro to the fair grounds. Wish the delicious breakfast and the internet charges were less...but after all it is a 5 star hotel. |
10 |
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Darryl
Mature couple
Brisbane,
Australia
October 18, 2009
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very convenient location, good sized room with all amenities, very good staff, enjoyed our stay On check in, without my knowing, 400 euros were charged to my credit card. If this is the policy, the guest should be notified |
8.3 |
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Assel
Family with young children
Almaty,
Kazakhstan
October 12, 2009
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Pool,spa,Gym. The staff was very polite |
9.3 |
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Andy
Mature couple
Manotick,
Canada
September 3, 2009
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very good central location, very neat and clean and overall very nice atmospher. Also, easy to walk to downtown and very friendly and accomodating staff. Europeans in general do not know what Air conditioning is and this hotel was no exception. Air was tepid at best and not cool but at least the air was moving in our room. |
9 |
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Anonymous
Family with older children
Japan
September 1, 2009
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I asked to arrange the mini-bus tour to Heidelberg, and then the person incharge the consierge immediately setup it, very impressive and well coordinated by taking into account our request. I always stay in this hotel in my business trip to Frankfurt, and this is my fabourite place to stay. Hotel staff people are very nice. |
10 |
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Abdulaziz
People with friends
riyadh 11536,
Saudi Arabia
September 1, 2009
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always they kept a deposit even they had my crdit card |
7.5 |
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Anonymous
Young couple
Kuwait
July 30, 2009
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nicely located near the major shopping area. internet is not wireless and is too expensive. |
8.5 |
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Anonymous
Solo traveller
Canada
July 27, 2009
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Felt very safe there. Everything I needed was available in the hotel without having to go out and purchase. I was there as a single woman on a business trip. Would easily stay there again. |
10 |
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Kobsak
Solo traveller
273 Samsen Road Pranakorn BKK,
Thailand
July 22, 2009
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Very good location with freindly staffs. Definitely will return and stay there for the next visit. And Booking.Com gives very attractive price for the room. |
10 |
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Abdulla
People with friends
Dubai,
United Arab Emirates
July 18, 2009
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Excellent location, within walking distance from the Zeil shopping mile. The staff at the hotel were very friendly and helpful. We were booked for a grand deluex room, however, when we came to check-in, we were offered with a classic room located at a distant location from the elevator. We then complained as had the rooms changed, |
8 |
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Anonymous
Group
Ireland
July 13, 2009
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Its central location The decor is a little outdated and its more like a 4star hotel |
8 |
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John
Mature couple
newross county wexford,
Ireland
July 8, 2009
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I found my bed to be very comfortable especially the matress and the feathered pillows.The room was also spacious and the bathroom.Regards John Woods |
10 |
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Hulda
Solo traveller
Garðabær,
Iceland
July 8, 2009
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I liked everything about the hotel, the room, the cleaness, the staff, the brekfast, and the location was superb. |
10 |
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Signy
Solo traveller
Reykjavik,
Iceland
July 7, 2009
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Excellent location, big and comfortable room, the bathroom was extremely nice, the in-room coffemaker fancy. The hotel bar has the very best selection of cocktails. All the staff extremely friendly and nice. |
10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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