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The Westin Grand Frankfurt
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| Room type | Max | Rate |
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| Classic Room (1-2 People) |
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Show prices |
| Classic Room (1-2 People) |
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| Deluxe Room (1-2 People) |
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| Deluxe Room (1-2 People) |
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| Grand Deluxe Room (1-2 people) |
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| Grand Deluxe Room (1-2 people) |
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| Junior Suite |
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| Executive Club Room (1-2 People) |
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| Junior Suite |
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Restaurant, Bar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Express Check-In/Check-Out, Safety Deposit Box, Soundproofed Rooms, Heating, Luggage Storage, Airconditioning, Designated Smoking Area.
Sauna, Fitness Centre, Solarium, Spa & Wellness Centre, Massage, Library, Indoor Swimming Pool.
Room Service, Meeting/Banquet Facilities, Business Centre, Babysitting/Child Services, Laundry, Dry Cleaning, Barber/Beauty Shop, VIP Room Facilities, Breakfast in the Room, Ironing Service, Bridal Suite, Currency Exchange, Bicycle Rental, Shoe Shine, Packed Lunches, Car Rental, Tour Desk, Fax/Photocopying, Ticket Service.
Wired internet is available in the hotel rooms and costs EUR 6.00 per 30 minutes.
Wired internet is available in the hotel rooms and costs EUR 19.00 per 24 hours.
Wired internet is available in the business centre and costs EUR 6.00 per 30 minutes.
Wired internet is available in the business centre and costs EUR 12.00 per hour.
Public parking is possible on site and costs EUR 23.00 per day.
From 15:00 hours
Until 12:00 hours
Free! If cancelled or modified up to 16:00 on the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, 90 percent of the first night will be charged.
Free! All children under 18 years stay free of charge when using existing bedding.
Free! All children under 2 years stay free of charge for cots.
All older children or adults are charged EUR 50.00 per night and person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.
Any type of extra bed or baby cot is upon request and needs to be confirmed by the hotel.
Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Pets are allowed. Charges may be applicable.
American Express, Visa, Euro/Mastercard, Diners Club, JCB
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
The guest reviews are submitted by our customers after their stay at
The Westin Grand Frankfurt.
They are opinions of guests that reflect their experiences when staying at this hotel.
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Show scores of: |
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Sukhdev
Family with young children
Bangkok,
Thailand
July 23, 2010
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Location excellent The swimming pool area was not wheel chair friendly |
9.3 |
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Rakan
Family with young children
Kuwait
July 21, 2010
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Ilike the location of the hotel |
8.8 |
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Read
Solo traveller
Baku,
Azerbaijan
July 17, 2010
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Very nice and helpful staff! Got the room immediately although arrived a couple of hours earlier the check-in time. The rooms are spacious and clean, with the Nespresso coffee-machine, bathrobes and minibar with the very large selection of beverages. Would also recommend the lobby bar/restaurant - serves excellent food and cocktails and was ideal for me to watch the World Cup game between Germany and Argentina. The location of the hotel is also very convenient - 5 minutes walk to the Old city of Frankfurt and only 1 minute - to the shopping areas. No free wi-fi and Internet at all. |
10 |
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Kwong
Young couple
Singapore,
Singapore
July 5, 2010
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The room are very comfort and right size and the location is excellent. The internet charge and the breakfast is very expensive. |
9.5 |
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Serkan
Solo traveller
Istanbul,
Turkey
June 29, 2010
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Perfect location,few steps to subway.I liked westin executive lounge. Free internet and free breakfast in lounge for my room type. Friendly and helpfull staff. Room was big and well decorated. |
9.5 |
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Ravinder
Mature couple
FARIDABAD,
India
June 23, 2010
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Their Service Staff was friendly. Room service/House keeping was quick and responsive. At the time of booking impression was given that payment will be made by me at the Hotel, and the Credit Card information is only as a Guarantee. Later when I reached, I was told the Cr Card has already been Charged. This is unfair. |
7.5 |
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Ibrahim
Young couple
Cairo,
Egypt
June 20, 2010
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Very Very Very good location, clean hotel & service. |
9.5 |
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Lewis
Mature couple
Los Angeles,
United States of America
June 19, 2010
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The staff were great The air conditioning did not work, and the lock on my door was broken |
8.8 |
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Ingrid
Solo traveller
ROTTERDAM,
Netherlands
June 7, 2010
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The food and drinks were great. I think it is rediculous to ask Euro 6 per hour when using the internet, this should be free of charge. Please let the cleaners not try to enter an occupied room at 7.30 in the morning.... |
5.7 |
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Anonymous
Young couple
Greece
May 25, 2010
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Perfect location, just next to the main shopping area of the city, and 1 minute away from the nearest underground station. The hotel was luxurious, well-maintained, and with a nice touch of modern design. Our room was spacious, clean and we loved the espresso machine - a bigger selection of capsules would be nice. Friendly staff and awesome pastries at the main cafe / bar. No wireless Internet in the rooms. It was only available on some public areas of the hotel, and it wasn't free for guests. |
10 |
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Anonymous
Group of friends
Taiwan
April 23, 2010
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Very close to Zeil Shopping Area, but they increase our rate when we tried to extedn our stay due to flight cancellation. They were not able to offer the same booking rate when we try to extend our stay at the reception desk. |
8 |
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Steven
Solo traveller
Craigieburn,
Australia
April 19, 2010
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I liked the decor and the vintage cars in reception are a great touch i was very annoied by constant intrubtion by house cleaning staff. First was rooms services (thats ok) Second was mini bar top up person (this should of been done when the room was serviced) third was a person to inspect the cleaning and service done (why?) forth was a man just to collect my room service tray (why seperate?). All this lead me to feel like i was staying in a train station not a luxury hotel room where i could not get any peace! |
6.8 |
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Jamie
Group of friends
apO,
United States of America
March 30, 2010
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Excellent and friendly staff, you know you are in a 5 star hotel. Location was great, walking distance to everything. |
10 |
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Silvia
Group of friends
ruse,
Bulgaria
March 29, 2010
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Good location, clean room, kindly staff...but expensive breakfast and the loby opens after 9,30AM |
8.3 |
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Jesper
Solo traveller
Singapore,
Singapore
March 24, 2010
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Very nice hotel. The reception and restaurants were good. The room was very nice and wounderfull bathroom in delux room. No wireless internet. Too little pool. |
8.3 |
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Arun
Solo traveller
Bangsar Baru,
Malaysia
March 16, 2010
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Not crowded and was very fast in service Not a great variety of food. Being a vegetarian i definitely had a challenge |
7 |
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Evgenia
Mature couple
Moscow,
Russian Federation
March 11, 2010
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The foye was great, with interesting cars. The in room servise was very good, plus food was good. The location was good 2 minutes to shopping center. |
8.3 |
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Emilios
Solo traveller
NICOSIA,
Cyprus
March 10, 2010
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location-service- sometimes the service department of hotel should check if everything is working properly in the room .ex.shower,drawers,dors,and not to let the customers to complain if they find something not working |
5.5 |
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Zeyad
Mature couple
surra,
Kuwait
March 9, 2010
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The Hotel Staff was soooo friendly, the room size was very good, and the location was veeeeery prefect..!! As a 5 Star Hotel, it should at least offer one bottle of complimentary water, when we order water from the room service they charged us 3 Euros extra cost to the price of the water bottles, and when asked what was this for, the answer was this was the cost of delivering the water to the room..!! only few English TV channels was there. the Hotel Charges you for the Internet at the Business center..!! Bad housekeeping service. |
7 |
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Hala
Solo traveller
Cairo,
Egypt
February 21, 2010
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Excellent location, close to main shopping area and public transport. Incredibly friendly and efficient staff. Clean, comfortable, good-sized rooms. Selection of English TV channels was limited. Room service food was average. |
8.8 |
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Heba
Group of friends
cairo,
Egypt
February 20, 2010
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Perfect location as it is a step from the underground station as well as centrally located for the shoppong area, has a great breakfast as well as a very nice chineese restaurant |
10 |
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Anonymous
Mature couple
Singapore
February 16, 2010
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I like the comfortable room and the bathroom was impressive. I like the location for shopping. |
9.5 |
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Kaveh
Group of friends
Tehran,
Iran
February 8, 2010
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Location, lobby design First I booked a triple room without any problem when I checked in they told me we don't have triple classic room so you have to pay 50 euro more to upgrade your room.they charged me 87 euro for high speed internet but it was low speed and I couldn't open the pages unanimously.by the way this hotel is not a 5 star hotel at all!!! |
5 |
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Mary
Group of friends
Monasterevin, Co. Kildare,
Ireland
January 31, 2010
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I thought staff were excellent and the hotel was unusual with its vintage cars on display I know the price was quite high because of the exhibition being on but I feel paying those prices breakfast should be included |
8.3 |
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Asim
Solo traveller
DUBAI,
United Arab Emirates
January 23, 2010
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The breakfast was over-priced. |
9.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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