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Konrad Adenauer Platz 2, 79098 Freiburg im Breisgau, Germany – Show map
Excellent location – rated 9/10! (score from 1271 reviews)
Rated by guests after their stay at Novotel Freiburg am Konzerthaus.
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92 properties in Freiburg im Breisgau
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1278 verified reviews
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Novotel Freiburg am Konzerthaus's staff speaks: French, English, German
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Sauna, Indoor Pool (all year), Playground
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in public areas and charges apply.
Wired internet is available in the hotel rooms and charges apply.
Private parking is available on site (reservation is not needed) and charges apply.
Room Service, Packed Lunches, Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, All Spaces Non-Smoking (public and private)
French, English, German
From 3:00 PM
6:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two additional children under 16 years stay free of charge when using existing beds.
One older child or adult is charged EUR 27 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 1271 reviews
Value for money
Show reviews from:
Directly across from Freiburg Main Station, this hotel features regional cuisine and a 24-hour front desk.
Score from 625 reviews Good
This 3-star hotel is a historic building which offers charming accommodations in the heart of Freiburg, close to all main sights including Freiburg Cathedral.
Score from 503 reviews Very good
Quietly located in the hills overlooking Freiburg, this 4-star Superior hotel features a swimming pool, modern rooms and a restaurant with panoramic views.
Score from 1239 reviews Excellent
This Mercure Hotel is located in the historic district of Freiburg, just 500 ft from Freiburg Minster. It offers spacious rooms, a bistro and a restaurant serving local dishes.
Score from 831 reviews Very good
The room was massive, the bathroom clean and also very large, plenty of space. There was an armchair and a table as well, the view was good, decent soundproofing as well. Just a jump from the station and staff were friendly. The rate was on par (8 euro difference) between the Ibis across the street, but room was twice the size.
The internet was hard to connect to and sometimes dropped completely. Once it did load in it was fine.
Old. Should be renovated
The location The hospitality The staff
The room, the stuff, the location (very close to the center), 24hours open cafe at the train station opposite to the hotel.
Incredibly expensive breakfast. 20euros per person? You must be kiding. Parking should be cheaper.
Usefully close to train station and town centre. Huge comfortable room (we got one of the big triangular ones) with good bathroom. Breakfast very varied and all excellent (especially bacon!). Some mix-up about agreed price for booking but sorted at the original price without argument.
Nothing! Would certainly visit again.
Nothing. Well location is good if you need to be near the train.
The room was freezing cold. There is no thermostat. When I called down to desk they sent a space heater which promptly caught on fire the minute I plugged it in. I informed them that they may want to ck all space heaters and they did not seem to care. This hotel is a fire trap and the staff is very rude.
1.This hotel nearby the tramway station and very easy to park your car. 2.The room is big and comfortable.
Value for money Great location Clean Friendly staff Parking (not cheap)
Declining..... Has not changed a bit the last decade
Location is wonderful
Room size is small
we stayed in Freiburg for just one day, came and went by train, so the location of the hotel we liked - 3 minutes from HBF and 5-7 minutes from the old town.My husband did not like the mattress and pillow, but in this respect I'm not very choosy, so It was fine for me. Otherwise, everything is good, but not better than in a three star hotels in Germany, in which we stayed.
In my opinion this hotel is not quite 4 stars. Firstly, a terrible smell of sewage in the lobby. In my opinion, the price of 110 euros for a double room overpriced. Did not like that the hotel charge a deposit to the card (not block, but removes it) in the amount of 200 euros. Which is returned after check-out, but in fact I get them back only after 3 days.
No tea coffee facilities inside the room
The location and the cleanliness only
Small double beds Small rooms ( even the superior ones) No personal touch The personel does only what they are said to do, otherwise they are like computers. No care.
The hotel had a bad smell that you could feel it as soon as you passed the front door
Having asked for a quiet room, we were given a room in front of the elevators, with a bunch of chairs right outside it. People simply sit there at 8am and chatted all morning. We couldn't sleep. On the last day we asked for a late checkout - something that we were always granted on the previous years (we have been coming regularly to this hotel for the past 3 years). The request was refused - "get out at the time sharp". The excuse - they needed the rooms (this on a Sunday? really? I checked the availability of the rooms on booking.com, and they had plenty - so we actually got a lie). They didn't even bother to check which room we were at. Total disappointment - we won't be using this hotel again. Obviously something changed since the previous years with the staff / management. And it changed for the worse.
1. Proximity to the town centre and easy parking 2. The hotel offers smoking rooms, very nice and clean
sink leaking, toilet flush did not work, dirty carpet, pool pretty old,
Comfort and location
Bar not open until 6pm
Good location easy access to public transport.Hotel was clean staff were friendly and spoke good English.
Our room had a bulb missing from light on dressing table/desk and the floor lamp didn't work. Was also disappointed that there was no kettle in the room
Poor quality of room Superior price for normal room High price of breakfast (better to go outside) Small bed and cramped bathroom
The room was very spacious and comfortable
The burrenate recaptionist
Very central location and friendly, helpful staff.
No tea/coffee facilities in room. Room was very warm. Air-conditioning could have been better.
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