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Konrad Adenauer Platz 2, 79098 Freiburg im Breisgau, Germany – Show map
Excellent location – rated 9.1/10! (score from 1272 reviews)
Rated by guests after their stay at Novotel Freiburg am Konzerthaus.
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88 properties in Freiburg im Breisgau
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1278 verified reviews
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Novotel Freiburg am Konzerthaus's staff speaks: French, English, German
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Sauna, Indoor Pool (all year), Playground
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in public areas and charges apply.
Wired internet is available in the hotel rooms and charges apply.
Private parking is available on site (reservation is not needed) and charges apply.
Room Service, Packed Lunches, Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, All Spaces Non-Smoking (public and private)
French, English, German
From 3:00 PM
6:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two additional children under 16 years stay free of charge when using existing beds.
One older child or adult is charged EUR 27 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 1272 reviews
Value for money
Show reviews from:
Directly across from Freiburg Main Station, this hotel features regional cuisine and a 24-hour front desk.
Score from 559 reviews Good
Quietly located in the hills overlooking Freiburg, this 4-star Superior hotel features a swimming pool, modern rooms and a restaurant with panoramic views.
Score from 1179 reviews Excellent
This Mercure Hotel is located in the historic district of Freiburg, just 500 ft from Freiburg Minster. It offers spacious rooms, a bistro and a restaurant serving local dishes.
Score from 773 reviews Very good
In a 19th-century building beside Colombi Park, this 4-star hotel provides free use bikes and free Wi-Fi. Freiburg Minster is within a 5-minute walk of the property.
Score from 693 reviews Excellent
we stayed in Freiburg for just one day, came and went by train, so the location of the hotel we liked - 3 minutes from HBF and 5-7 minutes from the old town.My husband did not like the mattress and pillow, but in this respect I'm not very choosy, so It was fine for me. Otherwise, everything is good, but not better than in a three star hotels in Germany, in which we stayed.
In my opinion this hotel is not quite 4 stars. Firstly, a terrible smell of sewage in the lobby. In my opinion, the price of 110 euros for a double room overpriced. Did not like that the hotel charge a deposit to the card (not block, but removes it) in the amount of 200 euros. Which is returned after check-out, but in fact I get them back only after 3 days.
No tea coffee facilities inside the room
The location and the cleanliness only
Small double beds Small rooms ( even the superior ones) No personal touch The personel does only what they are said to do, otherwise they are like computers. No care.
The hotel had a bad smell that you could feel it as soon as you passed the front door
Having asked for a quiet room, we were given a room in front of the elevators, with a bunch of chairs right outside it. People simply sit there at 8am and chatted all morning. We couldn't sleep. On the last day we asked for a late checkout - something that we were always granted on the previous years (we have been coming regularly to this hotel for the past 3 years). The request was refused - "get out at the time sharp". The excuse - they needed the rooms (this on a Sunday? really? I checked the availability of the rooms on booking.com, and they had plenty - so we actually got a lie). They didn't even bother to check which room we were at. Total disappointment - we won't be using this hotel again. Obviously something changed since the previous years with the staff / management. And it changed for the worse.
1. Proximity to the town centre and easy parking 2. The hotel offers smoking rooms, very nice and clean
sink leaking, toilet flush did not work, dirty carpet, pool pretty old,
Comfort and location
Bar not open until 6pm
Good location easy access to public transport.Hotel was clean staff were friendly and spoke good English.
Our room had a bulb missing from light on dressing table/desk and the floor lamp didn't work. Was also disappointed that there was no kettle in the room
Poor quality of room Superior price for normal room High price of breakfast (better to go outside) Small bed and cramped bathroom
The room was very spacious and comfortable
The burrenate recaptionist
Very central location and friendly, helpful staff.
No tea/coffee facilities in room. Room was very warm. Air-conditioning could have been better.
Location was perfect and the facilities were good. The underground parking was a god send as we have never been to Freiburg before and had no idea where we were going. The staff were all friendly and even understood my very poor German!
Unfortunately there was a fire alarm at 1am during our first night which , to be fair, was dealt with well by the fire service snd the hotel staff. What was annoying however was the second alarm that woke us all up about half an hour after we got back to sleep. I feel the 2nd alarm was avoidable and took the shine of an otherwise enjoyable stay.
Location and overall facilities.
False fire alarm during night but not a direct fault of Management.
The restaurant closed at 10pm even if 11pm was indicated in the booklet. Nobody informed during check in. The swimming pool is tiny
Fire alarm went on 2 times during the night for no reason and everyone had to get outside at 2:00 am.
Perfect city centre location. Very friendly and helpful staff. Will go again.
Standard Novotel plus pretty good restaurant.
Had to pay for a proper Wi-Fi service and even that was difficult and somewhat unreliable in operation
Just across the road from the train and bus station, a short walk to the town centre. The room was spacious and very clean, the shower excellent. This was our second visit to this hotel and we will probably stay there again in the future.
The breakfast - expensive and extremely poor quality. The "hot" food was only lukewarm, the bacon chewy rather than crispy, the hash browns tough and virtually inedible. We cannot understand how a good quality hotel can serve such poor quality food. Over the road in the train station are several places to get a really good breakfast for a fraction of the price.
Easy walking distance to everywhere! Across the street from the Train Station and all bus/streetcar connections. Nice room with comfortable beds, table, desk, chairs and ample storage space.
The fire drill midday was not appreciated! Walking down 6 floors was not very good for my bad knee. Management verbally apologized for the inconvenience and pain it caused me, but would do nothing else for me; hiding behind the "regulations" they were "forced" to adhere to. Elevators did not work for the rest of the day, so that meant 3 more long trips up and down 6 flights for my knee to suffer through.
Location is nearby restaurants, shopping centres and transportation. Hotel parking was very useful.
No special view from room when considered for leisure.