Gasthof zum Rassen  

We absolutely loved the central location of the hotel as well as the friendliness of the staff. We visited over a holiday weekend, so if you are a light sleeper, the crowds drinking at the outside tables may keep you awake :)

We loved staying here! I read many reviews about the staff being unfriendly and rude. For my family, it was the exact opposite for us! They were very friendly, kind and helpful! The breakfast was VERY delicious!! In addition to the buffet, they make eggs cooked to order which are included in the price! We loved our stay! The location is great! All the little shops, eating, strolling the Cobblestone streets, are all right on the street of the hotel! They also have an air-conditioned parking garage you can park in for 24 hours for only 5 Euro. Also our room had a beautiful view!

the location was good.

Room was decent size but many items were not in working order. For example: television, refrigerator, and only one plug in the room worked. If you advertise a room with tv and a refrigerator, we expect them to work. Upon check out we were told that the credit crad was down and had to pay in cash, as well.

Convenience to restaurants, shopping and skiing

The breakfast was nice and there is a cheap public parking garage nearby.

This hotel was a last minute booking over New Years in Garmisch. We had read multiple terrible reviews by previous guests, but we didn't have much of a choice. Germans aren't exactly known for customer service, but this was an entirely new level of hostility and rudeness. We were four adults and we rented the apartment on the top floor.  We arrived at 7 pm and walked through the restaurant in order to check in.  There was nothing to indicate where to checkin.  The hotel seems like an afterthought.  For 15 minutes we stood there without even someone acknowledging our presence. There were four others also waiting to be helped.  The waiters kept saying, "I dont do reservations." And, we were told that the owner wouldn't be there for another hour.  They only gave us one key and said that's all they had.  We later were able to get another.  They also had not written down which room we had reserved and tried to put us in a smaller room.  We had reserved the largest room in the hotel.  I'm still not positive that they didn't give it to someone else. The owner never showed his face, despite asking to talk with him.  At least once, if not more, each day he would send his staff to ask if we could pay.  Our card was on file and we said that we would pay at checkout.  If we decided to leave early because of the terrible service, we didn't want to pay more than we needed.  Plus, they had our information and at checkin they said we could pay at checkout (multiple times).  Finally, on the third morning we were stopped at the bottom of the stairs and told that the boss needed payment NOW, and that we could NOT pay at checkout. Other negatives were: loud church bells every hour, no iron, no hairdryer, no plates or cups despite it being dubbed an "apartment", a very old kitchenette found in a closet, no common living spaces or couches to sit on, etc. It was overall a very negative experience made worse by horrifyingly rude staff.

The rooms are very spaceous, bed very confortable

Good location, 5 minute walk from bus connecting to Rail Station Hbf. Large rooms, Staff were friendly, but lacking in English language skills. The hotel has a very good restaurant.

No lift, hand to man handle luggage up stairs. No air cond, had to sleep with windows open, church bells opposite gave early wake up. Bring your earplugs. When settling account, had to pay in cash, so a rush to find an atm and then rush to catch next train.

Great location and spacious family suite. Pretty buidling in scenic town, great views. Nice restaurant downstairs.

Acoss the street from early morning church bells (6am for 10 minutes) and there wasn't a lot of privacy in the family suite, even for the bathroom. No elevator (we were on the fourth floor).

staff was very young but very helpful

room didn#t have any reading lights at bedside, no mirrors except the one in bathroom.

We have used their hotel before and really liked it, rooms are large, and comfortable.

We had a room right across from the church and the bells kept us awake as well as a noisy street in the morning.

Super Ort, unkompliziertes Personal, offen für Extra Wünsche Unglaublich tolles Frühstück außer halb der normalen Zeit, mit einem perfekten Kellner, ein Traum.... Hunde sehr willkommen.

Locatie is erg goed: midden in het dorp. Kamer was ook keurig voor 5 personen ruim.

Locatie van de kamer was erg slecht. Voor het hotel is een kerk en de hele nacht slaan de klokken op het halve en hele uur en om 6 uur zondagochtend wordt er een heel carillion gespeeld. Zeer onrustig dus.