Golden Tulip Kassel Hotel Reiss  

La proximité des expositions et des lieux que nous visitions

Une salle de petit déjeuné très chargée un peu petite par rapport à la taille de l'hotel

Bien situé face à la gare, à quelques centaines de mètres du centre. Chambres spacieuses, claires, design. Grand confort p ex très bonne insonorisation, équipement de la salle de bais. Personnel avenant et efficace.

Rien qui ressemble à un vrai 4 étoiles.

Personnel non formé à la clientele et arrogant Room service inexistant ou donné avec beaucoup de peine : tale roulante du petit déjeuner laissé ds la chambre après qu'elle eu éte faite et que nous avons du pousser dans le couloir où elle est restée jusqu'à 23h de la même journée Dirigeant non présents et non consernés semble -t-il

UN hôtel moderne, élégant, où rien ne manque et où le personnel est attentif.

La gentillesse du personnel

Un peu loin du centre

GEntillesse du personnel

Personnel de réception très accueillant, souriant, et à l'écoute des éventuels problèmes des clients. Chambre avec tout le confort nécessaire. On n'est évidemment pas dans la catégorie hôtel de charme :-) mais tout est pensé de manière très efficace, et rien ne manque au confort, que ce soit dans la chambre ou dans la salle de bains.

Confortable, bien situé, bon rapport qualité-prix ; excellente carte du restaurant.

pas de Pb tout est OK

Manque de bar dans la chambre

personnel très aimable, hôtel bien situé, parking gratuit

Parking lot and driveway needs work

The room was excellent and the staff were very helpful.

Better directions to the local restaurants

We had a fantastic triple room -- basically two rooms, the first one huge, plenty of room for a baby cot, large couch that pulled down for our son. Second room with a large double and very very large bathroom for Europe. Everything lovely. Extra bonus in the morning, they had a great coffee machine in the room (that uses the individual capsules) for super yummy coffee! Great breakfast, in a bright sunny room. If traveling by train, the train station was directly across the street. No worries about noise here, despite the main intersection outside - double windows, I never heard a thing outside! Very very quiet in our room which overlooked the busy corner. Enjoyed visiting the castle and park a few miles out of town.

helpful staff

the wifi signal was very poor in the room, sometimes it was not possible to connect

some staff, breakfast.

No dinner available at any time, no bar on Sunday, short staffed on occasions, room too warm, very noisy all night with windows open.

Locate in the central zone of Kassel near to Railway Station Big and clean room. Useful free private parking in the central zone

Breakfast poor of sweets and cakes. Restaurant at 22.00 was closed

Good breakfast, good bed

Nice and clean room, bathroom with door, close to haupbahnhof and 5-7 minutes walking from the city center, main shopping street and markt. 3 visible outlets. Free wifi for unlimited number of devices, but please ask for a separate login/password for every gadget. Free parking!

Exceptionally bad soundproof... you can hear words in the next room. Walking route to the city center is not obvious, please ask for directions on a map.

The location is well connected. The place was clean. The staff were helpful. The room was spacious and generally comfortable. Closet with hangers was very useful. The bathroom had a movable mirror that was really good and helpful. Internet connection was fast.

Minor issues only! Situated in a grey part of town. It wasn't very easy to find at first because the signage is lacking on street level. The internal decoration is a bit dull. The shower fluctuates slightly between hot and cold on its own. The phone number listed in the website was incorrect, and calling in from outside was a hassle even after finding the right number. Our friends resorted to calling us on viber to avoid going through it again. Tv channels were a bit scrambled and no international channels (at least we gave up before finding any). Bath towel was too small for an adult. Breakfast was too expensive so we skipped it. Nothing really serious, but I expected something better for the price.

Easy access to Train Station and to the walking street shopping area.

Excellent Wifi which is becoming increasingly a key factor for business travellers.

My only complaints are: - the position of the TV meant it could only be watched from the bed and not the sitting area. I was in room 505. - the TV channel selection was very limited for English and no pay TV options. However the excellent Wifi enabled me to use the internet for all my entertainment.

Location, friendly staff a good breakfast and very clean

Affordable and central yet quiet. Big tv in room - 42 inch - good to enjoy shows. :-) free wifi.

Extremely convenient for Documenta, large comfortable, modern room. Reception staff very helpful

Rather bland decor

clean & facility was good

location far from down town but near to train station