Hotel Goldener Hecht

All the staffs i met speaks very good english. They were polite and friendly. The location is perfect (just beside the old bridge) and the view was beautiful! The hotel itself was small but tastefully designed. The breakfast was very nice. In fact there is nothing i could criticize about this hotel.

Location is superb - right near the old bridge in the heart of the old town. Bed was comfy, although two singles pushed together.

Thin walls, which meant we heard every movement from 6am onwards. Some staff were unhelpful. We got a check-out call five minutes before check-out - we knew the time and were leaving, didn't need the call.

Nice location and very friendly

The location is perfect: in front of the old bridge and the ancient gate, and 1 minute from the Cathedral. Old hotel with a nice atmosphere.

My rooom was at the front side, and I wasn't able to close the upper window, so it was quite nousy.

Location as advertised in centre of Old Heidelberg city

Owner and staff very unfriendly and it seemed that the co-located restaurant is the main business. The access is very narrow with blocking by restaurant tables and up narrow steep stairs.

Great location close to the Old Bridge and in the Old Town. Rooms are nice, our room had a beautiful view on the bridge.

Not suitable when travelling with young children. No elevator inside, when you enter the hotel you first have to walk up the stairs.

The Location is excellent and the cleaning services.

The Hotel don't have a lift, the bed is awful and there's no audio isolation, you can hear all people walking at night.

location was great - they offer a discount for parking if you use the public lot they suggest

everything was fine nice room very good breakfast

there is no lift

Before I even arrived, I had prompt and helpful responses to emails. This service continued during my stay. I needed help with various details and got accurate and helpful advice. I also was able to leave my luggage at the front desk for a few hours before my late afternoon train departure. I had the best view of the bridge and river! Things quieted down at night for a great night's sleep.

No on premises computer to check email.

Reserved Room 32 - the Mark Twain Room - which had a lovely view of the Alte Brücke and the Neckar River.

The bed was not level (although they tried) because the floor is not level in this old building.

Excellent Location, right on the river and in the old town. Walking distance to all sights and shopping. Cannot beat the location. Staff were also very helpful.

Room was a bit dated and not the most comfortable bed.

The inkeeper was so kind she helped me carry my luggage down the stairs. Location was excellent, being next to the famous bridge and close to great restaurants and the path to the castle. As recommneded, we parked our car at p12 for 8 euro with a hotel stamp, which was 5 minutes on foot from the hotel.

Lift would be really helpful, though the lack of it does not undermine our love for the classic hotel.

Best location you can have in Heidelberg, in the heart of the Altstadt!

Wireless internet should have been free...

In the middle of center

no wireless, we have to pay it.

this hotel with a really nice view of the old bridge, just near the bridge, location is good. very clean and with friendly staff.

the bathroom is too small

Friendly and helpful staff and the adjacent resturaunt and bar is excellent!

very close to all sightseeings. you don't have to use a car or bus. wonderful view of the bridge. romantic room (number 12). You can reach the hotel from the main train station by bus no34. The stop is "Alte Brucke Nord".

no free internet

Friendly and helpful staff

Location was excellent, room very pleasant and smell of fresh flowers in hallway a real plus. It also felt authentic - has been a hotel/gasthaus for centuries, and that was nice.

Best location in Heidelberg. The restaurant is also marvellous!

It is perfectly located, literally crawling distance from 3 of our favorite places to drink/eat and yelling distance from the rest of what matters in Heidelberg. The bathroom didn't gross us out and the water in the shower was both ample and hot.

The stairs were a bit difficult to manage with our bags. Make sure to bring your own shampoo; had we forgotten we would have been screwed.

Love the size of the rooms, the location, staff if friendly and accomodating, rooms are well appointed

Nothing

Location

Just an average hotel - nothing fancy but great location.

The hotel was cheap and close to Heidelberg's attractions.

It was smaller than a typical hotel room. The bathroom had an awful odor and the bed was lumpy and lopsided.