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Am Sonnenbühl 70, 88709 Hagnau – Show map
Excellent location – rated 9.6/10! (score from 75 reviews)
Rated by guests after their stay at Hotel Burgunderhof.
Get instant confirmation with FREE cancellation on most rooms!
The most recent booking for this hotel was made on Aug 29 at 6:55 AM from Germany.
6 Reasons to Choose Hotel Burgunderhof
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23 properties in Hagnau
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75 verified reviews
We speak your language
Hotel Burgunderhof's staff speak: English, German
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Outdoor Pool, Grounds
Cycling, Sauna, Massage, Bicycle Rental
Free! Wireless Internet Hotspot is available in all areas and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Newspapers, Safe, Non-smoking Rooms, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Adults Only
3:30 PM - 6:00 PM
8:00 AM - 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
Children older than 16 years are welcome.
Extra beds are not available.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hotel Burgunderhof accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Please note that the hotel does not accept guests under the age of 18 years. Failure to observe this will result in an automatic cancellation. The cancellation fee for non-refundable bookings is 90% of the total amount.
Please note that this hotel is not easily accessible for guests in a wheelchair.
Free check-in is guaranteed from 15:30 until 18:00.
Guests arriving after 18:00 must inform the hotel in advance (contact details can be found on the booking confirmation) and will be charged the following for a late arrival:
18:00 - 18:59 = EUR 28
19:00 - 19:59 = EUR 38
20:00 - 20:59 = EUR 48
21:00 - 21:59 = EUR 65
22:00 - 22:30 = EUR 85
Guests, who arrive after 18:00 without informing the hotel in advance, are not guaranteed admittance.
Check-in is not possible after 22:30
Based on 75 reviews
Show reviews from:
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Everything is designed with love and care. The family is taking care of all the little details and you can feel how passionate they are for what they have. I felt like a very special guest there and enjoyed every minute.. breakfast is great with só many options. They have really nice wine options and great tea selection as well.
The only thing which was a little uncomfortable was the open bathroom-toilet concept.
I would struggle to find anything positive to say about this hotel.
Where do I start. On arrival at this 'hotel' me and my partner were immediatly shocked considering the reviews we based our booking on. Having travelled the world extensively over the past number of years I am afraid this was by far the worst experience I have had in any hotel. Firstly our room with 'lake view' which we paid extra for was obscured by a large staircase on the buildings exterior leaving us with no view at all. Secondly the interior of the room was extremely out dated with lino floors, very different to the pictures we had based our booking on. Our ground floor 'balcony' was right on top of the room next door with no privacy whatsoever. Thirdly the wifi which is advertised as being accessible from all areas of the hotel did not work in our room. After bringing these problems to the attention of the staff they were greeted with extreme discontent and we were asked did we want to upgrade to another available room(with a view of the lake) for an extra cost. Considering our room was supposed to have a lake view in the first place we declined. On the issue of wifi we were simply told guests use the wifi in the public areas and nobody seems to have a problem hence either should we - false advertisement. This was a major inconvenience as me and my partner needed wifi to conduct business during our stay and this would no longer be possible. It was at this point we ventured outside to see the pool area which was tiny compared to the pictures presented on booking and it was quite clear the pictures were taken at an angle to make the area look much larger and superior. At this point we expressed our disappointment at the standard of facilities available, including the lack of wifi and view and asked for a refund for at least one of our planned two nights stay. At this point the receptionist became very confrontational to the point where I was shocked.
The facility and rooms were extremely enviting, relaxing and comfortable. The pool, garden, and were stunning. The breakfast was outstanding. Overall, we felt very pampered.
Slow and sporatic internet and wi-fi.
Personalized welcome Location Passion for detail Extensive breakfast Relaxing atmosphere
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