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Score from 285 reviews Good 7.4/10

Newest reviews for Hotel Burgunderhof

  • Ebru
    August 5, 2014

    Everything is designed with love and care. The family is taking care of all the little details and you can feel how passionate they are for what they have. I felt like a very special guest there and enjoyed every minute.. breakfast is great with só many options. They have really nice wine options and great tea selection as well.

    The only thing which was a little uncomfortable was the open bathroom-toilet concept.


  • Anonymous
      United States of America
    July 22, 2014

    I would struggle to find anything positive to say about this hotel.

    Where do I start. On arrival at this 'hotel' me and my partner were immediatly shocked considering the reviews we based our booking on. Having travelled the world extensively over the past number of years I am afraid this was by far the worst experience I have had in any hotel. Firstly our room with 'lake view' which we paid extra for was obscured by a large staircase on the buildings exterior leaving us with no view at all. Secondly the interior of the room was extremely out dated with lino floors, very different to the pictures we had based our booking on. Our ground floor 'balcony' was right on top of the room next door with no privacy whatsoever. Thirdly the wifi which is advertised as being accessible from all areas of the hotel did not work in our room. After bringing these problems to the attention of the staff they were greeted with extreme discontent and we were asked did we want to upgrade to another available room(with a view of the lake) for an extra cost. Considering our room was supposed to have a lake view in the first place we declined. On the issue of wifi we were simply told guests use the wifi in the public areas and nobody seems to have a problem hence either should we - false advertisement. This was a major inconvenience as me and my partner needed wifi to conduct business during our stay and this would no longer be possible. It was at this point we ventured outside to see the pool area which was tiny compared to the pictures presented on booking and it was quite clear the pictures were taken at an angle to make the area look much larger and superior. At this point we expressed our disappointment at the standard of facilities available, including the lack of wifi and view and asked for a refund for at least one of our planned two nights stay. At this point the receptionist became very confrontational to the point where I was shocked.


  • Randall
    July 22, 2014

    The facility and rooms were extremely enviting, relaxing and comfortable. The pool, garden, and were stunning. The breakfast was outstanding. Overall, we felt very pampered.

    Slow and sporatic internet and wi-fi.


  • Anonymous
    July 1, 2014

    Personalized welcome Location Passion for detail Extensive breakfast Relaxing atmosphere


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