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Show map Hamburg Marriott Hotel

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Newest reviews for Hamburg Marriott Hotel

  • Fahad
    August 28, 2014

    Very good location Typical outstanding Marriott hotel standard

    1. Wi-Fi is too expensive, otherwise, you should use the free Wi-Fi at the lobby. 2. The lobby however is small and always full because of the free Wi-Fi. 3. The parking is too expensive per day


  • Thomas
      United Kingdom
    July 29, 2014

    Great size rooms with comfortable beds!


  • Anonymous
    July 29, 2014

    Value for money

    Reservation request for twin bed room was not accepted


  • Maureen
      United Kingdom
    July 16, 2014




  • Franz
      United States of America
    July 1, 2014

    Functioning A/C, fairly comfortable bed

    Urine stains around the toilet, used towel left in bathroom, indifferent staff, questionable hotel security. All in all a poorly managed property.


  • Jacques
    June 29, 2014

    Location right in city center, in calm little corner. Cosy comfort of room Perfect attitude of staff

    Lack of toiletry items Poor quality of some of the bathroom towels.


  • Alessandro
    June 24, 2014

    Nice bed and great location.

    Room was noisy. We have been waken up everyday by people walking on the corridor. Tv pretty dated and with a quite inefficient system: to change channel you wait 12 seconds (measured). Room pretty minimal, only four (different) tea bags, I.e. we couldn't have - both - the same tea. No sleepers supplied (and there's a spa). No free WiFi, which in 2014, sounds a bit anachronistic. For the ridiculous amount of money I spent per day, I was expecting some much better.


  • Orla
      United Kingdom
    June 14, 2014

    My room was spacious and the bed linen was excellent quality.

    They charge EUR20 per day for wifi and EUR28 for breakfast both of which I thought were excessive.


  • Keith
    June 3, 2014

    Great location, most staff were excellent but others not so much.

    Confirmed twice by phone we would have a crib on arrival but there was no crib when we arrived. Also the refrigerator was broken and they had to move our room. Huge inconvenience at 1:00 AM....


  • Marilyn
      United Kingdom
    May 20, 2014

    staff very helpful - food lovely- location very central.

    There is building work going on outside the hotel - knocking down a building - which means that the outside area is closed and traffic is a problem as road shut at times. but overall did not affect our weekend break.


  • Jemma
      United Kingdom
    April 30, 2014

    The piano bar was a lovely area to relax after a long day exploring the city. Staff were very attentive and friendly.

    The air conditioning in the bedroom was not working. I asked at reception and was told it only came on when it was hot enough outside. The temperature outside was 27! This made the room too warm and stuffy which made it hard to sleep or get ready in. I think hotel guests should be able to decide when to use it, especially as it says on the website that rooms have air conditioning - very misleading.


  • Brian
    April 23, 2014

    Breakfast location cleaning pool

    That we requested a room with 2 beds, because we were 3 persons. But only got 1 bed even though we received a confirmation on 2 beds. The arrogant response was that we should have called also to get a confirmation for the confirmation. The attitude was: too bad, we do not care. I Have stayed several times on marriot before in other cities. Usually fine and polite staff in the reception. However not at this hotel. Not coming back.


  • Vivek
    April 22, 2014

    Very well located.

    Nothing to really complain about .


  • Henrik
    April 22, 2014

    Nice room, Nice Barcelona, Nice breakfast.

    No free internet in the room. Poor pianoplayer. Expensive parking.


  • Tore
    April 22, 2014

    Meget bra beliggenhet.

    Bestilte rommet 2 måneder og ba om twin beds. Fikk beskjed om at hotellet var fullbooket og at det ikke var mulig. Hvis vi absolutt skulle ha hver vår seng kunne vi booke et ekstra rom.......


  • Mohammad
    April 15, 2014

    Excellent staff approach and great Nordic food


  • Maher
      Saudi Arabia
    April 8, 2014

    I like the location. as well the swimminng poles.



  • Tatiek
    April 3, 2014

    the location

    no strong wifi


  • Anonymous
    March 28, 2014




  • Katarina
    March 28, 2014

    Comfortable beds Good location

    Check-in started at 16:00, we arrived shortly after 18:00 and did not get the room we had booked. According to the manager, there was no mention of what kind of room we had booked (non-smoking, two single beds) in the reservation they received. All rooms were full so they gave us a "smoker-friendly" room with one kingsize bed. The was also much smaller than the 29 m² room I had booked (and paid for!). When I went to the reception to ask about it, the staff was not very helpful. They displayed a "there is nothing we can do tonight" attitude that I did not expect at a 4 star hotel. They did give us our booked room for the second night and arranged the moving of our luggage, which went smoothly and the second night was perfect. Reception in general was not the most customer-focused. Upon check-out we seemed to bother the receptionist. You are in the service sector, just smile and pretend! For the price I paid I definitely expected more.


  • Anonymous
    March 28, 2014

    The hotel has all you might need, including a free gym and a pool. The rooms are spacious, nice, and clean. Breakfast is fairly fine. The location is superb. Very central. Easy to get to the airport and around the corner from shopping areas.

    The staff did not live up to my Marriott expectations. I got chewed out by the receptionist when we returned from the room we hballroomgiven and told that the smell of smoke was unbearable there. I was told I should always let them know of the non-smoking preference in advance. When I showed her that I had done so and it stood in print on the reservation printout, no apology followed. Another unpleasant thing is that they cannot fit all the people at the breakfast restaurant, so they cover extra tables at the ballroom and with open doors there, there's quite some draft. Plus, if you're booking a 4* property like Marriott, you kind of expect to eat at a restaurant, not a hallway-like ballroom.


  • Andreas
    March 25, 2014

    Loved the piano bar. Breakfast was very good & overall, good value for money.

    Mattress was too hard.


  • Valentin
    March 22, 2014

    Hotel location is ok, but it is not a 4 star hotel!

    Room to small, bathroom flor was dirty, find used shower gel, the room view it was bad bad ...on the roof top of the other building!


  • Ian
      United Kingdom
    March 12, 2014

    Great location, well connected to public transport links, and in a nice part of town.


  • Michael
      United Kingdom
    March 11, 2014

    Perfect for a weekend. Hamburg is a lovely city, hotel was nice - as expected. I have stayed there before and will use again. We enjoyed our stay. Two couples.


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