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Grosse Bleichen, Hamburg Mitte, 20354 Hamburg, Germany – Show map
Excellent location – rated 9.5/10! (score from 1036 reviews)
Rated by guests after their stay at Renaissance Hamburg Hotel.
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1037 verified reviews
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Renaissance Hamburg Hotel's staff speaks: English, German
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Sauna, Fitness Center, Massage
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in the hotel rooms and costs EUR 12.50 per 24 hours.
WiFi is available in public areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs EUR 25 per day.
Public parking is available at a location nearby (reservation is not needed) and charges apply.
Room Service, 24-Hour Front Desk, Currency Exchange, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years are charged EUR 20 per night for extra beds.
All children under 2 years stay free of charge in a crib.
All older children or adults are charged EUR 20 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 1036 reviews
Value for money
Show reviews from:
This 4-star hotel is located right across from Hamburg Main Station. The Europäischer Hof provides a large spa with swimming pool and a 93 mile water slide.
Score from 2717 reviews Excellent
Featuring a modern interior, this 4-star-Superior hotel in central Hamburg features an elegant restaurant, a lobby bar and excellent spa and fitness facilities.
Score from 1957 reviews Excellent
This 4-star designer hotel in central Hamburg features free Wi-Fi, a sauna, a gym, and free-use bikes. It is located 215 yards from Gänsemarkt U-Bahn (subway) Station.
Score from 542 reviews Excellent
This hotel features a modern spa, traditional Nordic cuisine, and direct access to the exclusive Gänsemarkt shopping area. The Binnenalster lake is a 3-minute walk from the hotel.
Score from 825 reviews Very good
The valet was good and helpful
Wifi is not free. This must be a very outdated way of overcharging guests
TV remote didn't work, internet keyboard was broken! WIFI very expensive- not what you'd expect!
Hotel Location Comfy Bed Helpful Staff Excellent Breakfast
Very good sound-proofing, or maybe we had very quiet neighbors. In either case, also the sounds from other hotel guests using the shower, flushing the toilet etc were almost nonexistent (unlike recent hotels we have stayed at).
The breakfast was too expensive for us, and from what we gathered (although we didn't ask), it seemed as if it were not a buffet, instead a fixed number of items. So we had breakfasts out instead.
1st floor during my previous visit
There is no minibar in the room. Problem of parking minivan with height of more than 1,90 m. You have to look for parking place on the street. Very small reception area for such big hotel.
Nice large room good service nice bar and food
room was a little dark a bit dated bit still nice
Poor but expensive breakfast. Absolutely no relation between quality / price. Very old room. They definitely need to refreshed. Old and poor bathroom. I won't book this hotel again for that price. At least the position was good.
Thank you and hope you all the best
Very small lobby and check in staff terrible
location facilities restaurant
the staff forgot to provide me with the bath robe and the slippers though it was supposed to be in the room
Service Extra costs No Parking
Location, staff were very friendly, comfy beds
no mini bar inside the room, no free wifi
Central location, nice bar, comfortable room, quiet
The is location excellent and hotel is clean and comfort
Staff were just OK and rooms were bare. Public areas look like an office block with a cheap makeover.
The hotel was right in the centre......you could walk to almost all sites. We were short of time so this hotel saved us taking taxis and we saw most of the city.
The decor in the room was tired and was in need of a refurb....we accepted a smoking room as it was a bigger than the one we had booked. It could have been fab .....with a bit of TLC.
As most of the hotels provide internet free to be used in room or in any of the hotel facilities and to provide the room mini bar with at least 2 bottles of water!
No internet no water in the mini bar and they need to clean the hotel 100% after the costomr who has a pet with him in the room, i had a room with full of dog/cat hair all over the room.
My suitcase was lost after I left it for staff to take it to my room and the staff had no clue were it was! After 30 minutes one of the staff found it in another guests room!! and instead of saying sorry he laughed and said you're lucky you found your luggage !!! I didn't receive anything to compensate for the horrible experience not even an apology from the manager!
I like the porter that give me a lot of attention and was very helpfull in finding my room key and my bag,, and always propt for intructions where to go. A young Men, unfortunatly dont recall him name. Hotel is well located. Close to everything.
Reception check in was not great, didn't mention anything on offer upgrades,,, or explain the hotel facilities., Rooms don't have a mini bar with beverages,, at least water in case in the middle of night you require no need to call for water! I didn't call in adavance and requested an adaptor, i was reasured over the phone that will be in my room upon arrival. and No adaptor. and at reception they din't have any more left.
Couldn't manage to control /switch off AC - was too hot at night and no option of light blanket. Felt like in sauna
I was welcomed and looked after very well
Location Bar area
Room was very large but sparse. Fridge in room but nothing in it?
Convenient located hotel with excellent rooms and a superb breakfast
The location of the hotel was very central to shops, restaurants and public transport.
The room was very tired and basic for the cost. I tried to request a spoon and milk for the room several times and eventually gave up. Wifi is very expensive and when travelling for business is essential. I booked breakfast for a certain time to take medication and this was delivered over an hour too early. For the cost of the hotel I feel the service could be greatly improved.
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