Renaissance Hamburg Hotel    

The Location is perfect The staff is friendly Requests are fulfilled promptly

The furniture is old and outdated The rooms don't have LCD TV's but the old television sets of the 80's which is totally unacceptable by today's standards

locality Quietness

Attitude of staff Cost of wireless - should be free Cost of breakfast - way over the top

Nothing

The hotel is so expensive I've been to 3 places in Europe before arriving to Hamburg and this was the most expensive hotel I stayed in with the least customer serive the hotel is so old they still have boxes as TVs and closet door fell down as soon as I opened and the safe was broken they charged me on everything wifi and breakfast when it was included in the room rate I don't advise anyone to stay there

Great breakfast buffet. Nice and friendly staff

Got a room in level with the parking area with cars parked very close to the window.

the hot workplace.el was convenient to downtown Hamburg and the seaport. Also, it was about a ten minute stroll to my son's

The Fitness Center. One reason I chose Renaissance Hamburg Hotel was because you advertised you have a Fitness Center. With two treadmills, a stationary bike and an elliptical machine an aerobic workout is covered. However, when I went to lift weights, I was greatly disappointed. you can't get much of a weight training workout with a pec deck, a lat machine and a leg extension machine.

Spacious room, clean and good noise isolation from the inside. Well located in the alts tad, not too far away from Hafencity. Good place to stay for business

Construction works on a neighboring building started already at 6:30 in the morning. Internet was not included in the room price. That is so last century....

Big rooms location

Parking (no places left) it tok a long time to get a drink at the hotelbar

everything

liked everything

Location is great

Excellent location, excellent for shopping, very clean, nice stuff and nice rooms.

The sink in room 304 was making a weird loud noise at all the time, worked me up in the morning.

The service and representatives of the hotel went out of their way to make our stay wonderful. Thanks to all

Nothing

Room comfort in particular the bed and bed linen.

No automatic wi if this had to be paid for and was not efficient. Very poor

Great bedding, good size room and great location. I've been staying here for ten years and choose the hotel based on location.

Windows permit outside noise from coming in. I was woken twice by construction work from next door. Breakfast used to be better: no more baked beans, and the graved lachs used to be better also. Very cold in the lobby and the bar area in winter.

Good staff, nice location good service

The price of the breakfast is over the top

Staff were professional Beds and bedding fab and comfy

great hotel - great staff - great location

Location perfect, room size was good, professional staff (even friendly).

Wifi for significant extra money. Hotel looks a bit used (well maintained though)

Without telling us before, we were put in a smoker's room which smelled terribly! The hotel claimed that they did not know we where not smokers (this question was not given as an option by booking.com) and since the hotel was full, this was the only place we could stay. We hated it!

Excellent breakfast. Helpfull staff.

Good price/location. Clean rooms, and friendly staff.

Wifi wasn't free or reasonably priced. But I found the whole of Hamburg didn't really like giving free wifi.

Good class and friendly services!

Cold room and empty mini bar!

the design, the hotel staff

Superb accommodation - very well-appointed room. We had a comfortable stay and an excellent night's rest. The hotel is well-positioned within easy walking distance of the city centre and Hamburg's excellent U-Bahn system.

Breakfast for two adding nearly 50% to the cost of the room was a strong incentive to breakfast elsewhere. That was disappointing as the rest of our brief stay was excellent.

I like the location & it's in the center & I like the vew near the main street

Perfectly situated in the city

Slow Check in/out